{"id":255,"date":"2024-06-25T11:47:10","date_gmt":"2024-06-25T11:47:10","guid":{"rendered":"http:\/\/leanhotelsystem.com\/?page_id=255"},"modified":"2026-07-10T12:17:24","modified_gmt":"2026-07-10T12:17:24","slug":"frontdesk","status":"publish","type":"page","link":"https:\/\/leanhotelsystem.com\/en\/frontdesk\/","title":{"rendered":"Frontdesk"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"255\" class=\"elementor elementor-255\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d66f06b e-con-full e-flex e-con e-parent\" data-id=\"d66f06b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-23eb34b elementor-widget__width-inherit elementor-widget elementor-widget-html\" data-id=\"23eb34b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<!-- HERO -->\r\n<section class=\"hero\">\r\n  <div class=\"hero-inner\">\r\n    <div class=\"hero-product-tag\">\r\n      <span class=\"hero-product-tag-pill\">Front Desk App<\/span>\r\n      Assisted check-in\r\n      <span class=\"hero-product-tag-dot\"><\/span>\r\n    <\/div>\r\n\r\n    <h1>Paperless check-in<br>y <span>validated<\/span> by the guest<\/h1>\r\n\r\n    <p class=\"hero-sub\">\r\n      No paper forms, no typing errors, no queues. The Front Desk App turns the tablet into the centre of the process: the guest validates their details and the receptionist controls everything from the PMS.\r\n    <\/p>\r\n\r\n    <div class=\"hero-actions\">\r\n      <a href=\"https:\/\/leanhotelsystem.com\/en\/contact\/\" class=\"btn-hero-primary\">\r\n        Request a free demo\r\n      <\/a>\r\n\r\n      <a href=\"#funciones\" class=\"btn-hero-outline\">\r\n        See functions\r\n      <\/a>\r\n    <\/div>\r\n\r\n    <div class=\"hero-stats\">\r\n      <div>\r\n        <div class=\"hero-stat-num\">0<\/div>\r\n        <div class=\"hero-stat-label\">Reception paperwork<\/div>\r\n      <\/div>\r\n\r\n      <div>\r\n        <div class=\"hero-stat-num\">100%<\/div>\r\n        <div class=\"hero-stat-label\">GDPR integrated<\/div>\r\n      <\/div>\r\n\r\n      <div>\r\n        <div class=\"hero-stat-num\">Infinity<\/div>\r\n        <div class=\"hero-stat-label\">Integrated with the PMS<\/div>\r\n      <\/div>\r\n    <\/div>\r\n\r\n    <div class=\"hero-modules\">\r\n      <div class=\"hero-modules-row\">\r\n        <a href=\"#funciones\" class=\"hero-module-pill active\"><span class=\"hero-module-dot\"><\/span>Assisted check-in from tablet<\/a>\r\n        <a href=\"#funciones\" class=\"hero-module-pill active\"><span class=\"hero-module-dot\"><\/span>Digital signature<\/a>\r\n        <span class=\"hero-module-pill active\"><span class=\"hero-module-dot\"><\/span>Terms and consent<\/span>\r\n        <span class=\"hero-module-pill\"><span class=\"hero-module-dot\"><\/span>Extra validation<\/span>\r\n      <\/div>\r\n\r\n      <div class=\"hero-modules-row\">\r\n        <span class=\"hero-module-pill\"><span class=\"hero-module-dot\"><\/span>Custom screensaver<\/span>\r\n        <a href=\"#integraciones\" class=\"hero-module-pill\"><span class=\"hero-module-dot\"><\/span>Compatible with Pre Check-in<\/a>\r\n        <span class=\"hero-module-pill\"><span class=\"hero-module-dot\"><\/span>Welcome at the end<\/span>\r\n        <a href=\"#integraciones\" class=\"hero-module-pill\"><span class=\"hero-module-dot\"><\/span>Sync with LEAN PMS<\/a>\r\n      <\/div>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <!-- Panel Front Desk App -->\r\n  <div class=\"hero-panel-wrap\">\r\n    <div class=\"hero-panel-inner\">\r\n      <div class=\"dash-topbar\">\r\n        <div class=\"dash-topbar-dots\">\r\n          <span><\/span>\r\n          <span><\/span>\r\n          <span><\/span>\r\n        <\/div>\r\n\r\n        <span class=\"dash-topbar-title\">Mesa Frontal App \u00b7 LEAN Hotel System<\/span>\r\n\r\n        <div class=\"dash-topbar-status\">\r\n          <span class=\"dash-topbar-status-dot\"><\/span>\r\n          Real app capture\r\n        <\/div>\r\n      <\/div>\r\n\r\n      <div class=\"frontdesk-hero-image\">\r\n        <img decoding=\"async\" src=\"https:\/\/leanhotelsystem.com\/wp-content\/uploads\/2026\/07\/Front-Desk-App.webp\" alt=\"Front Desk App by LEAN Hotel System\">\r\n      <\/div>\r\n    <\/div>\r\n  <\/div>\r\n<\/section>\r\n\r\n<div class=\"hero-bridge\"><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6e1c543 elementor-widget__width-inherit elementor-widget elementor-widget-html\" data-id=\"6e1c543\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<!-- FUNCIONES DESTACADAS (3 alternadas) -->\r\n<section class=\"feat-section\" id=\"funciones\">\r\n  <div class=\"feat-inner\">\r\n\r\n    <!-- 01 Check-in asistido desde tablet -->\r\n    <div class=\"feat-block fade-up\">\r\n      <div class=\"feat-text\">\r\n        <div class=\"feat-eyebrow\">01 \u00b7 Arrival experience<\/div>\r\n\r\n        <h2>Assisted check-in from tablet, controlled from the PMS<\/h2>\r\n\r\n        <p>\r\n          The receptionist launches the process from LEAN PMS with a single click. The tablet activates and the guest completes and validates their own data directly. No double transcription, no typos, no friction. The PMS displays the real-time status of the process at all times.\r\n        <\/p>\r\n\r\n        <ul class=\"feat-bullets\">\r\n          <li>The guest edits and confirms their details directly on the tablet<\/li>\r\n          <li>Ability to copy companion data with a tap<\/li>\r\n          <li>The receptionist sees the status of the process in the PMS in real time.<\/li>\r\n          <li>The guest's record is updated automatically upon completion.<\/li>\r\n        <\/ul>\r\n      <\/div>\r\n\r\n      <div class=\"feat-visual\">\r\n        <img decoding=\"async\" src=\"https:\/\/leanhotelsystem.com\/wp-content\/uploads\/2026\/07\/check-in-asistido.webp\" alt=\"Assisted check-in from tablet in Front Desk App\">\r\n      <\/div>\r\n    <\/div>\r\n\r\n    <!-- 02 Firma digital y consentimiento -->\r\n    <div class=\"feat-block reverse fade-up\">\r\n      <div class=\"feat-text\">\r\n        <div class=\"feat-eyebrow\">02 \u00b7 Legal Compliance<\/div>\r\n\r\n        <h2>E-signature, terms and conditions, and email consent in a single step<\/h2>\r\n\r\n        <p>\r\n          Once the data has been sent to the tablet, each guest signs the document with their finger, accepts the general terms and conditions and ticks their email consent option. When all guests on the booking have their information complete, the receptionist presses Finish and everything is sent to LEAN PMS.\r\n        <\/p>\r\n\r\n        <ul class=\"feat-bullets\">\r\n          <li>Each guest signs individually and is marked in green upon completion<\/li>\r\n          <li>Mandatory: signature, acceptance of terms and conditions, and email consent option<\/li>\r\n          <li>The system indicates if the guest is exempt from signing based on country, age, or role.<\/li>\r\n          <li>If a previous signature already exists, the system will display it<\/li>\r\n        <\/ul>\r\n      <\/div>\r\n\r\n      <div class=\"feat-visual\">\r\n        <img decoding=\"async\" src=\"https:\/\/leanhotelsystem.com\/wp-content\/uploads\/2026\/07\/firma-digital.webp\" alt=\"Digital signature and consent in Front Desk App\">\r\n      <\/div>\r\n    <\/div>\r\n\r\n    <!-- 03 Integraci\u00f3n Pre Check-in y extras -->\r\n    <div class=\"feat-block fade-up\">\r\n      <div class=\"feat-text\">\r\n        <div class=\"feat-eyebrow\">03 \u00b7 Total connection with the PMS<\/div>\r\n\r\n        <h2>Pre-check-in completed, faster arrival at reception<\/h2>\r\n\r\n        <p>\r\n          If the guest completed the online Pre Check-in before arrival, the icon will automatically turn green and they can proceed directly to key handover. For groups or guests without Pre Check-in, you can request individual signatures from the list before starting the process. Extras are displayed on a tablet for the guest to approve, ensuring complete transparency.\r\n        <\/p>\r\n\r\n        <ul class=\"feat-bullets\">\r\n          <li>Pre-check-in completed = green icon on listing, no formalities at the counter<\/li>\r\n          <li>Individual company anticipated for groups from the guest list<\/li>\r\n          <li>The guest validates the selected extras directly on the tablet<\/li>\r\n          <li>Booking summary with dates, extras and conditions before checkout<\/li>\r\n        <\/ul>\r\n      <\/div>\r\n\r\n      <div class=\"feat-visual\">\r\n        <img decoding=\"async\" src=\"https:\/\/leanhotelsystem.com\/wp-content\/uploads\/2026\/07\/Pre-Check-in-1.webp\" alt=\"Pre-Check-in Status in Front Desk App\">\r\n      <\/div>\r\n    <\/div>\r\n\r\n  <\/div>\r\n<\/section>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d8547b1 elementor-widget__width-inherit elementor-widget elementor-widget-html\" data-id=\"d8547b1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<!-- GRID 6 FUNCIONES -->\r\n<section class=\"section modules-section\" id=\"software-recepcion\">\r\n  <div class=\"section-inner\">\r\n    <div class=\"section-header fade-up\">\r\n      <div class=\"section-label\">More features<\/div>\r\n      <h2 class=\"section-title\">Everything that <span>Front Desk App includes<\/span><\/h2>\r\n      <p class=\"section-sub\">Each function is natively integrated with LEAN PMS to ensure the check-in process is fast, legal, and error-free from day one.<\/p>\r\n    <\/div>\r\n\r\n    <div class=\"modules-grid\">\r\n\r\n      <div class=\"module-card fade-up\">\r\n        <div class=\"module-icon\">\r\n          <svg viewbox=\"0 0 24 24\">\r\n            <rect x=\"2\" y=\"3\" width=\"20\" height=\"14\" rx=\"2\"\/>\r\n            <line x1=\"8\" y1=\"21\" x2=\"16\" y2=\"21\"\/>\r\n            <line x1=\"12\" y1=\"17\" x2=\"12\" y2=\"21\"\/>\r\n          <\/svg>\r\n        <\/div>\r\n        <h3>Hotel branded screensaver<\/h3>\r\n        <p>The tablet displays images of the hotel when idle. Ideal for reinforcing brand image from the first visual contact with the guest at reception.<\/p>\r\n      <\/div>\r\n\r\n      <div class=\"module-card fade-up\">\r\n        <div class=\"module-icon\">\r\n          <svg viewbox=\"0 0 24 24\">\r\n            <path d=\"M17 21v-2a4 4 0 00-4-4H5a4 4 0 00-4 4v2\"\/>\r\n            <circle cx=\"9\" cy=\"7\" r=\"4\"\/>\r\n            <path d=\"M23 21v-2a4 4 0 00-3-3.87\"\/>\r\n            <path d=\"M16 3.13a4 4 0 010 7.75\"\/>\r\n          <\/svg>\r\n        <\/div>\r\n        <h3>Guest data editing on tablet<\/h3>\r\n        <p>The guest can edit their details directly on the tablet. They can also copy the main guest's contact details for the rest of the companions, avoiding entering them twice.<\/p>\r\n      <\/div>\r\n\r\n      <div class=\"module-card fade-up\">\r\n        <div class=\"module-icon\">\r\n          <svg viewbox=\"0 0 24 24\">\r\n            <path d=\"M12 22s8-4 8-10V5l-8-3-8 3v7c0 6 8 10 8 10z\"\/>\r\n            <polyline points=\"9,12 11,14 15,10\"\/>\r\n          <\/svg>\r\n        <\/div>\r\n        <h3>Cross-selling of extras on tablet<\/h3>\r\n        <p>The extras screen is optional and configurable. The guest sees the available services, validates them directly from the tablet, and the extras are recorded in their booking.<\/p>\r\n      <\/div>\r\n\r\n      <div class=\"module-card fade-up\">\r\n        <div class=\"module-icon\">\r\n          <svg viewbox=\"0 0 24 24\">\r\n            <path d=\"M14 2H6a2 2 0 00-2 2v16a2 2 0 002 2h12a2 2 0 002-2V8z\"\/>\r\n            <polyline points=\"14,2 14,8 20,8\"\/>\r\n            <line x1=\"16\" y1=\"13\" x2=\"8\" y2=\"13\"\/>\r\n            <line x1=\"16\" y1=\"17\" x2=\"8\" y2=\"17\"\/>\r\n            <polyline points=\"10,9 9,9 8,9\"\/>\r\n          <\/svg>\r\n        <\/div>\r\n        <h3>Visual summary of the reservation<\/h3>\r\n        <p>Before closing the check-in, the guest sees a summary with dates, number of people, selected extras, and applicable conditions. Clear closure, validated by the guest themselves.<\/p>\r\n      <\/div>\r\n\r\n      <div class=\"module-card fade-up\">\r\n        <div class=\"module-icon\">\r\n          <svg viewbox=\"0 0 24 24\">\r\n            <path d=\"M9 12l2 2 4-4\"\/>\r\n            <path d=\"M12 2C6.48 2 2 6.48 2 12s4.48 10 10 10 10-4.48 10-10S17.52 2 12 2z\"\/>\r\n          <\/svg>\r\n        <\/div>\r\n        <h3>Welcome screen on completion<\/h3>\r\n        <p>Upon completing check-in in the PMS, the tablet displays a personalised welcome screen. The guest presses \"Finish\" or the app returns to the screensaver by itself in 30 seconds.<\/p>\r\n      <\/div>\r\n\r\n      <div class=\"module-card fade-up\">\r\n        <div class=\"module-icon\">\r\n          <svg viewbox=\"0 0 24 24\">\r\n            <polyline points=\"22,12 18,12 15,21 9,3 6,12 2,12\"\/>\r\n          <\/svg>\r\n        <\/div>\r\n        <h3>Control from the PMS at all times<\/h3>\r\n        <p>The receptionist launches and controls the process from LEAN PMS. The PMS displays an informative message while the guest edits their details on the tablet, without needing to leave their post.<\/p>\r\n      <\/div>\r\n\r\n    <\/div>\r\n  <\/div>\r\n<\/section>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-05a43f2 elementor-widget__width-inherit elementor-widget elementor-widget-html\" data-id=\"05a43f2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<!-- VENTAJAS \u2014 Por qu\u00e9 Front Desk App -->\r\n<section class=\"section ventajas-section\" id=\"ventajas\">\r\n  <div class=\"section-inner\">\r\n    <div class=\"section-header fade-up\">\r\n      <div class=\"section-label\">Why Front Desk App<\/div>\r\n      <h2 class=\"section-title\">Reception and guest,<br><span>in perfect harmony<\/span><\/h2>\r\n      <p class=\"section-sub\">The Front Desk App is not just a screen at the counter. It's the layer that transforms a tedious process into an experience the guest remembers for its efficiency and modernity.<\/p>\r\n    <\/div>\r\n    <div class=\"ventajas-grid\">\r\n\r\n      <!-- Card ancha -->\r\n      <div class=\"ventaja-card fade-up\" style=\"grid-column:1\/-1\">\r\n        <div class=\"ventaja-icon\" style=\"width:56px;height:56px\">\r\n          <svg viewbox=\"0 0 24 24\"><path d=\"M20 21v-2a4 4 0 00-4-4H8a4 4 0 00-4 4v2\"\/><circle cx=\"12\" cy=\"8\" r=\"4\"\/><polyline points=\"16,11 17,13 20,10\"\/><\/svg>\r\n        <\/div>\r\n        <div class=\"ventaja-body\">\r\n          <h3>Data validated by the guest themselves, with no transcription errors<\/h3>\r\n          <p>When the guest confirms their own details on the tablet, errors disappear completely. The receptionist stops being the typist and becomes the assistant. The guest record is correct from the very first moment \u2013 no subsequent corrections, no reissued invoices, no complaints at check-out. A piece of data captured correctly on arrival prevents ten problems during the stay.<\/p>\r\n        <\/div>\r\n      <\/div>\r\n\r\n      <!-- 2\u00d72 -->\r\n      <div class=\"ventaja-card fade-up\">\r\n        <div class=\"ventaja-icon\">\r\n          <svg viewbox=\"0 0 24 24\"><path d=\"M9 12l2 2 4-4m5.618-4.016A11.955 11.955 0 0112 2.944a11.955 11.955 0 01-8.618 3.04A12.02 12.02 0 003 9c0 5.591 3.824 10.29 9 11.622 5.176-1.332 9-6.03 9-11.622 0-1.042-.133-2.052-.382-3.016z\"\/><\/svg>\r\n        <\/div>\r\n        <div class=\"ventaja-body\">\r\n          <h3>Paperless and fileless legal compliance<\/h3>\r\n          <p>Digital signature, acceptance of terms and conditions, and email consent are registered in LEAN PMS upon pressing Finish. No printing, no scanning, no folders. You comply with regulations without adding work to the team.<\/p>\r\n        <\/div>\r\n      <\/div>\r\n\r\n      <div class=\"ventaja-card fade-up\">\r\n        <div class=\"ventaja-icon\">\r\n          <svg viewbox=\"0 0 24 24\"><path d=\"M13 2L3 14h9l-1 8 10-12h-9l1-8z\"\/><\/svg>\r\n        <\/div>\r\n        <div class=\"ventaja-body\">\r\n          <h3>Express check-in if the guest has completed pre check-in<\/h3>\r\n          <p>Guests who have already completed the online Pre Check-in are marked in green on the list. Reception knows at a glance that everything is ready and directs them straight to key handover, without forms or waiting at the desk.<\/p>\r\n        <\/div>\r\n      <\/div>\r\n\r\n      <div class=\"ventaja-card fade-up\">\r\n        <div class=\"ventaja-icon\">\r\n          <svg viewbox=\"0 0 24 24\"><path d=\"M12 22s8-4 8-10V5l-8-3-8 3v7c0 6 8 10 8 10z\"\/><polyline points=\"9,12 11,14 15,10\"\/><\/svg>\r\n        <\/div>\r\n        <div class=\"ventaja-body\">\r\n          <h3>More agile operational flow between shifts<\/h3>\r\n          <p>Upon completing check-in, all information is recorded in LEAN PMS without manual intervention. The next shift finds complete records, saved signatures, and extras already noted. No pending items, no gaps.<\/p>\r\n        <\/div>\r\n      <\/div>\r\n\r\n      <div class=\"ventaja-card fade-up\">\r\n        <div class=\"ventaja-icon\">\r\n          <svg viewbox=\"0 0 24 24\"><circle cx=\"12\" cy=\"12\" r=\"10\"\/><path d=\"M8 14s1.5 2 4 2 4-2 4-2\"\/><line x1=\"9\" y1=\"9\" x2=\"9.01\" y2=\"9\"\/><line x1=\"15\" y1=\"9\" x2=\"15.01\" y2=\"9\"\/><\/svg>\r\n        <\/div>\r\n        <div class=\"ventaja-body\">\r\n          <h3>More personable and guest-focused reception staff<\/h3>\r\n          <p>By automating data capture and signatures, the reception team gains time to dedicate to direct care. Less paperwork, more presence.<\/p>\r\n        <\/div>\r\n      <\/div>\r\n\r\n    <\/div>\r\n  <\/div>\r\n<\/section>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-094b46a elementor-widget__width-inherit elementor-widget elementor-widget-html\" data-id=\"094b46a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<!-- INTEGRACIONES -->\r\n<section class=\"section integrations-section\" id=\"integraciones\">\r\n  <div class=\"section-inner\">\r\n    <div class=\"section-header fade-up\">\r\n      <div class=\"section-label\">Integrations<\/div>\r\n      <h2 class=\"section-title\">Front desk connected to <span>the hotel ecosystem<\/span><\/h2>\r\n      <p class=\"section-sub\">The Front Desk App works with LEAN PMS and recognises the Pre Check-in status so that reception, guest data, signature and extras all function in a single operation.<\/p>\r\n    <\/div>\r\n\r\n    <div class=\"integrations-grid\" style=\"grid-template-columns:repeat(3,1fr)\">\r\n      <div class=\"integration-card fade-up\">\r\n        <div class=\"integration-kicker\">LEAN PMS<\/div>\r\n        <h3>Launch and control from the PMS<\/h3>\r\n        <p>The receptionist starts the process from LEAN PMS with a click. The check-in status is updated in real-time and the guest's record is ready in the PMS upon clicking \"Finish\".<\/p>\r\n      <\/div>\r\n\r\n      <div class=\"integration-card fade-up\">\r\n        <div class=\"integration-kicker\">Pre Check-in<\/div>\r\n        <h3>The Pre Check-in status is visible<\/h3>\r\n        <p>When the guest completes the pre-check-in, the status in LEAN PMS is updated. Reception sees this on the booking dashboard without needing to re-request details.<\/p>\r\n      <\/div>\r\n\r\n      <div class=\"integration-card fade-up\">\r\n        <div class=\"integration-kicker\">Hardware<\/div>\r\n        <h3>You only need one tablet at reception<\/h3>\r\n        <p>The app is installed on an Android tablet and connects to the hotel's LEAN PMS. No additional hardware is required: the tablet becomes the guest's screen during the check-in process.<\/p>\r\n      <\/div>\r\n    <\/div>\r\n  <\/div>\r\n<\/section>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fde30df elementor-widget__width-inherit elementor-widget elementor-widget-html\" data-id=\"fde30df\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<!-- CASOS DE USO -->\r\n<section class=\"section usecase-section\" id=\"casos-uso\">\r\n  <div class=\"section-inner\">\r\n    <div class=\"section-header center fade-up\">\r\n      <div class=\"section-label\">Use cases<\/div>\r\n      <h2 class=\"section-title\">Designed for receptions that want <span>to speed up arrival<\/span><\/h2>\r\n      <p class=\"section-sub\">A compact solution to reinforce commercial intent: hotels with high turnover, groups, chains, and accommodations looking for a digital reception without losing the human touch.<\/p>\r\n    <\/div>\r\n\r\n    <div class=\"usecase-grid\">\r\n      <div class=\"usecase-card fade-up\">\r\n        <h3>Urban hotels<\/h3>\r\n        <p>Reduce peak-hour queues and allows the reception team to engage with guests while the tablet collects signatures, data, and consents.<\/p>\r\n      <\/div>\r\n\r\n      <div class=\"usecase-card fade-up\">\r\n        <h3>Groups and multi-guest bookings<\/h3>\r\n        <p>Manage individual signatures, companion data, and check-in statuses from a clear view connected to the PMS.<\/p>\r\n      <\/div>\r\n\r\n      <div class=\"usecase-card fade-up\">\r\n        <h3>Chains and hotels with standardised processes<\/h3>\r\n        <p>Unify the front desk experience across multiple establishments, with assisted check-in flow, documentation, and acceptance of terms and conditions.<\/p>\r\n      <\/div>\r\n    <\/div>\r\n  <\/div>\r\n<\/section>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-35aaab7 elementor-widget__width-inherit elementor-hidden-desktop elementor-hidden-tablet elementor-hidden-mobile elementor-widget elementor-widget-html\" data-id=\"35aaab7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<!-- OPINIONES -->\r\n<section class=\"testi\" id=\"opiniones\">\r\n  <div class=\"t-head fade-up\">\r\n    <div class=\"ey\">Opinions<\/div>\r\n    <h2>More agile reception, more reliable data and less paper<\/h2>\r\n  <\/div>\r\n\r\n  <div class=\"t-grid\">\r\n    <div class=\"tc fade-up\">\r\n      <div class=\"tc-stars\">\r\n        <span>\u2605<\/span><span>\u2605<\/span><span>\u2605<\/span><span>\u2605<\/span><span>\u2605<\/span>\r\n      <\/div>\r\n\r\n      <p class=\"tc-q\">\u201cAssisted check-in allows us to maintain personal service while eliminating paper forms and transcription errors.\u201d<\/p>\r\n\r\n      <div class=\"tc-div\"><\/div>\r\n\r\n      <div class=\"tc-author\">\r\n        <div>\r\n          <div class=\"tc-name\">Reception Manager<\/div>\r\n          <div class=\"tc-hotel\">City hotel<\/div>\r\n        <\/div>\r\n\r\n        <div class=\"tc-badge\">FD<\/div>\r\n      <\/div>\r\n    <\/div>\r\n\r\n    <div class=\"tc fade-up\">\r\n      <div class=\"tc-stars\">\r\n        <span>\u2605<\/span><span>\u2605<\/span><span>\u2605<\/span><span>\u2605<\/span><span>\u2605<\/span>\r\n      <\/div>\r\n\r\n      <p class=\"tc-q\">\u201cTablet validation ensures the guest record reaches the PMS complete, avoiding later corrections.\u201d<\/p>\r\n\r\n      <div class=\"tc-div\"><\/div>\r\n\r\n      <div class=\"tc-author\">\r\n        <div>\r\n          <div class=\"tc-name\">Operational management<\/div>\r\n          <div class=\"tc-hotel\">Hotel group<\/div>\r\n        <\/div>\r\n\r\n        <div class=\"tc-badge\">PMS<\/div>\r\n      <\/div>\r\n    <\/div>\r\n\r\n    <div class=\"tc fade-up\">\r\n      <div class=\"tc-stars\">\r\n        <span>\u2605<\/span><span>\u2605<\/span><span>\u2605<\/span><span>\u2605<\/span><span>\u2605<\/span>\r\n      <\/div>\r\n\r\n      <p class=\"tc-q\">\u201cThe guest signs, accepts conditions and validates extras in a clear experience, without losing the receptionists\u201d support.\u201d<\/p>\r\n\r\n      <div class=\"tc-div\"><\/div>\r\n\r\n      <div class=\"tc-author\">\r\n        <div>\r\n          <div class=\"tc-name\">Front Office Manager<\/div>\r\n          <div class=\"tc-hotel\">Holiday hotel<\/div>\r\n        <\/div>\r\n\r\n        <div class=\"tc-badge\">UX<\/div>\r\n      <\/div>\r\n    <\/div>\r\n  <\/div>\r\n<\/section>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6511045 elementor-widget__width-inherit elementor-widget elementor-widget-html\" data-id=\"6511045\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<!-- CTA FINAL -->\r\n<section class=\"cta-section\">\r\n  <div class=\"cta-inner\">\r\n    <h2>Digitise your reception and offer the best welcome<\/h2>\r\n\r\n    <p>\r\n      Assisted check-in from tablet, digital signature and integration with LEAN PMS for a paperless reception.\r\n    <\/p>\r\n\r\n    <div class=\"cta-actions\">\r\n      <a\r\n        href=\"https:\/\/leanhotelsystem.com\/en\/contact\/\"\r\n        class=\"btn btn-white btn-xl\"\r\n        id=\"btnDemoCTA\"\r\n      >\r\n        Request a free demo\r\n      <\/a>\r\n    <\/div>\r\n  <\/div>\r\n<\/section>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-66da073 elementor-widget__width-inherit elementor-widget elementor-widget-html\" data-id=\"66da073\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<!-- FAQ -->\r\n<section class=\"faq-section\" id=\"faq\">\r\n  <div class=\"faq-wrap\">\r\n    <div class=\"section-header center fade-up\">\r\n      <div class=\"section-label\">Frequently asked questions<\/div>\r\n\r\n      <h2 class=\"section-title\">\r\n        FAQ about <span>Front Desk App for hotels<\/span>\r\n      <\/h2>\r\n\r\n      <p class=\"section-sub\">\r\n        Quick answers for searches on hotel front desk, assisted check-in, paperless reception and PMS integration.\r\n      <\/p>\r\n    <\/div>\r\n\r\n    <div class=\"faq-list fade-up\">\r\n      <details class=\"faq-item\">\r\n        <summary>What is the Front Desk App?<\/summary>\r\n        <p>It is an application for digitising the assisted reception and check-in process from a tablet. It allows the guest to validate their details, sign, accept terms and conditions, and confirm information while the receptionist maintains control from LEAN PMS.<\/p>\r\n      <\/details>\r\n\r\n      <details class=\"faq-item\">\r\n        <summary>Does the Front Desk App replace the receptionist?<\/summary>\r\n        <p>No. It is designed to support the reception team. The receptionist continues to guide the arrival, but avoids paper forms, double data entry, and manual processes that generate errors.<\/p>\r\n      <\/details>\r\n\r\n      <details class=\"faq-item\">\r\n        <summary>Does it work with LEAN PMS and Pre Check-in?<\/summary>\r\n        <p>Yes. The process is launched from LEAN PMS. If the guest has already completed the online Pre Check-in, the status in LEAN PMS is updated and reception sees it in green on the list, allowing for a quick arrival directly to key delivery.<\/p>\r\n      <\/details>\r\n\r\n      <details class=\"faq-item\">\r\n        <summary>Does it work for hotels with groups or several companions?<\/summary>\r\n        <p>Yes. The app allows you to manage bookings with multiple guests: individual signatures, companion details and guest completion statuses before pressing Finish and sending everything to the PMS.<\/p>\r\n      <\/details>\r\n\r\n      <details class=\"faq-item\">\r\n        <summary>What is the difference between the Front Desk App and POK?<\/summary>\r\n        <p>The Front Desk App is designed for assisted check-in at reception: the guest interacts with the tablet while the receptionist oversees the process from the PMS. POK is aimed at pre check-in and autonomous check-in, where the guest progresses through the process independently from their mobile phone or a terminal.<\/p>\r\n      <\/details>\r\n    <\/div>\r\n\r\n    <div class=\"faq-cta\">\r\n      <a href=\"https:\/\/leanhotelsystem.com\/en\/contact\/\" class=\"btn btn-primary btn-lg\">Request a free demo<\/a>\r\n    <\/div>\r\n  <\/div>\r\n<\/section>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Front Desk App Check-in asistido El check-in sin papelesy validado por el hu\u00e9sped Sin formularios en papel, sin errores de [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_angie_page":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-255","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - 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