{"id":3318,"date":"2024-07-18T15:31:59","date_gmt":"2024-07-18T15:31:59","guid":{"rendered":"http:\/\/leanhotelsystem.com\/?page_id=3318"},"modified":"2026-07-10T12:55:56","modified_gmt":"2026-07-10T12:55:56","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/leanhotelsystem.com\/en\/politica-de-privacidad\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"3318\" class=\"elementor elementor-3318\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e718b98 e-con-full e-flex e-con e-parent\" data-id=\"e718b98\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fbaf26c elementor-widget elementor-widget-html\" data-id=\"fbaf26c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<!-- PRIVACIDAD \u00b7 HERO -->\r\n<section class=\"lean-legal-hero\">\r\n  <div class=\"lean-legal-hero__dec lean-legal-hero__dec--1\"><\/div>\r\n  <div class=\"lean-legal-hero__dec lean-legal-hero__dec--2\"><\/div>\r\n\r\n  <div class=\"lean-legal-hero__inner\">\r\n    <div class=\"lean-legal-hero__badge\">Legal<\/div>\r\n\r\n    <h1 class=\"lean-legal-hero__title\">\r\n      Privacy Policy\r\n    <\/h1>\r\n\r\n    <p class=\"lean-legal-hero__subtitle\">\r\n      How we handle your personal information, in accordance with Regulation (EU) 2016\/679 (GDPR).\r\n    <\/p>\r\n  <\/div>\r\n<\/section>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8b48bf6 elementor-widget elementor-widget-html\" data-id=\"8b48bf6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<!-- PRIVACIDAD \u00b7 CONTENIDO LEGAL -->\r\n<section class=\"lean-legal-section\">\r\n  <div class=\"lean-legal-layout\">\r\n\r\n    <!-- \u00cdndice -->\r\n    <nav class=\"lean-legal-toc\" aria-label=\"Privacy Policy Index\">\r\n      <div class=\"lean-legal-toc__label\">Index<\/div>\r\n\r\n      <div class=\"lean-legal-toc__list\" id=\"lean-privacy-toc-list\">\r\n        <a href=\"#identidad\">Identity and contact<\/a>\r\n        <a href=\"#dpd\">Data protection officer<\/a>\r\n        <a href=\"#proposito\">Purpose and legal basis<\/a>\r\n        <a href=\"#caracter\">Data characteristics<\/a>\r\n        <a href=\"#metodos\">Processing methods<\/a>\r\n        <a href=\"#destinatarios\">Recipients<\/a>\r\n        <a href=\"#transferencia\">Transfer outside EU<\/a>\r\n        <a href=\"#derechos\">Your rights<\/a>\r\n      <\/div>\r\n    <\/nav>\r\n\r\n    <!-- Contenido -->\r\n    <div class=\"lean-legal-content\">\r\n      <p class=\"lean-legal-intro\">\r\n        In compliance with Regulation (EU) 2016\/679 (GDPR), we inform you about the processing of the personal data you provide to us, in relation to the data controller identified below. This information is provided in accordance with Article 13 of the GDPR.\r\n      <\/p>\r\n\r\n      <div class=\"lean-legal-block\" id=\"identidad\">\r\n        <span class=\"lean-legal-num\">01<\/span>\r\n\r\n        <h2>Identity and contact details<\/h2>\r\n\r\n        <p>\r\n          The data controller is <strong>Chapp Global SLU<\/strong>, with registered offices at Parque Cient\u00edfico Tecnol\u00f3gico \u2013 Edificio Polivalente 3, P3, Offices 305-306, 35017, Las Palmas de Gran Canaria (Spain).\r\n        <\/p>\r\n\r\n        <div class=\"lean-legal-card\">\r\n          <p>\r\n            Email:\r\n            <a class=\"lean-legal-link\" href=\"mailto:hello.chappsolutions@zucchetti.it\">hello.chappsolutions@zucchetti.it<\/a>\r\n            \u00b7 Tel:\r\n            <a class=\"lean-legal-link\" href=\"tel:+34928459581\">0034 928 45 95 81<\/a>\r\n          <\/p>\r\n        <\/div>\r\n      <\/div>\r\n\r\n      <div class=\"lean-legal-block\" id=\"dpd\">\r\n        <span class=\"lean-legal-num\">02<\/span>\r\n\r\n        <h2>Data Protection Officer (DPO)<\/h2>\r\n\r\n        <p>\r\n          The Data Protection Officer is <strong>VTV Asesores S.L.P<\/strong> (B-96256649).\r\n        <\/p>\r\n\r\n        <div class=\"lean-legal-card\">\r\n          <p>\r\n            Contact person: Don Antonio Aguilar Navarro<br>\r\n            Tel:\r\n            <a class=\"lean-legal-link\" href=\"tel:+34963531136\">+34 963 531 136<\/a>\r\n            \u00b7 Email:\r\n            <a class=\"lean-legal-link\" href=\"mailto:privacidad@graconsultores.com\">privacidad@graconsultores.com<\/a>\r\n          <\/p>\r\n        <\/div>\r\n      <\/div>\r\n\r\n      <div class=\"lean-legal-block\" id=\"proposito\">\r\n        <span class=\"lean-legal-num\">03<\/span>\r\n\r\n        <h2>Purpose of processing, legal basis and retention period<\/h2>\r\n\r\n       \r\n\r\n        <figure class=\"lean-legal-image\">\r\n          <img decoding=\"async\" src=\"https:\/\/leanhotelsystem.com\/wp-content\/uploads\/2024\/08\/unnamed.webp\" alt=\"Privacy Policy Information\">\r\n        <\/figure>\r\n         <p>\r\n          Following deletion, information must be retained for an additional period of up to one year, depending on backup copy policies.\r\n        <\/p>\r\n      <\/div>\r\n\r\n      <div class=\"lean-legal-block\" id=\"caracter\">\r\n        <span class=\"lean-legal-num\">04<\/span>\r\n\r\n        <h2>Mandatory nature of data provision<\/h2>\r\n\r\n        <p>\r\n          It is mandatory to provide the data controller with the essential information for the execution of the contractual relationship, as well as the information necessary to comply with obligations dictated by law, regulations, public legislation or by authorities with legitimacy to do so, and by supervisory and control bodies.\r\n        <\/p>\r\n\r\n        <p>\r\n          Data that is not essential for the execution of the contractual relationship is considered supplementary, and its provision by the data subject, if requested, is optional and subject to consent. Consent granted may be withdrawn by the data subject at any time by sending an email to:\r\n          <a class=\"lean-legal-link\" href=\"mailto:hello.chappsolutions@zucchetti.it\">hello.chappsolutions@zucchetti.it<\/a>.This withdrawal will not affect, in any case, the lawfulness of the processing based on consent prior to its withdrawal.\r\n        <\/p>\r\n      <\/div>\r\n\r\n      <div class=\"lean-legal-block\" id=\"metodos\">\r\n        <span class=\"lean-legal-num\">05<\/span>\r\n\r\n        <h2>Processing methods<\/h2>\r\n\r\n        <p>\r\n          Personal data will be recorded, processed, and stored in the data controller's files, in paper and electronic format, complying with the technical and organisational measures of Article 32 of the GDPR. Processing may consist of any of the operations described in Article 4, paragraph 1, point 2 of the GDPR.\r\n        <\/p>\r\n\r\n        <p>\r\n          Appropriate tools and procedures are used to ensure the security and confidentiality of information, either directly or through third parties. Where necessary, information may be included in internal documentation and in records required by law.\r\n        <\/p>\r\n\r\n        <p>\r\n          Your information may be processed by company employees expressly authorised and with appropriate operational instructions under Article 29 of the GDPR.\r\n        <\/p>\r\n      <\/div>\r\n\r\n      <div class=\"lean-legal-block\" id=\"destinatarios\">\r\n        <span class=\"lean-legal-num\">06<\/span>\r\n\r\n        <h2>Categories of personal data recipients<\/h2>\r\n\r\n        <div class=\"lean-legal-list\">\r\n          <div class=\"lean-legal-list__item\">\r\n            <div class=\"lean-legal-list__bullet\"><\/div>\r\n            <p>\r\n              <strong>Self-employed individuals<\/strong> authorities and supervisory and control bodies, public or private entities empowered to request information.\r\n            <\/p>\r\n          <\/div>\r\n\r\n          <div class=\"lean-legal-list__item\">\r\n            <div class=\"lean-legal-list__bullet\"><\/div>\r\n            <p>\r\n              <strong>Processors (Art. 28 GDPR):<\/strong> other companies in the Zucchetti group, consultancies, professional firms, legal and tax advisors, and insurance companies.\r\n            <\/p>\r\n          <\/div>\r\n\r\n          <div class=\"lean-legal-list__item\">\r\n            <div class=\"lean-legal-list__bullet\"><\/div>\r\n            <p>\r\n              <strong>Business partners:<\/strong> for the execution of the contract or commercial actions, always subject to your express consent.\r\n            <\/p>\r\n          <\/div>\r\n        <\/div>\r\n      <\/div>\r\n\r\n      <div class=\"lean-legal-block\" id=\"transferencia\">\r\n        <span class=\"lean-legal-num\">07<\/span>\r\n\r\n        <h2>Data transfer outside the EU<\/h2>\r\n\r\n        <p>\r\n          The information provided by the data subject will be processed in countries within the European Union and\/or Switzerland. In the event that personal information is not processed in an EU or Swiss country, the data subject's rights will be guaranteed in accordance with EU regulations, and they will be notified of this fact.\r\n        <\/p>\r\n      <\/div>\r\n\r\n      <div class=\"lean-legal-block\" id=\"derechos\">\r\n        <span class=\"lean-legal-num\">08<\/span>\r\n\r\n        <h2>Data subject rights<\/h2>\r\n\r\n        <p>\r\n          In accordance with Articles 15 et seq. of the GDPR, you may exercise the following rights:\r\n        <\/p>\r\n\r\n        <div class=\"lean-legal-list\">\r\n          <div class=\"lean-legal-list__item\">\r\n            <div class=\"lean-legal-list__bullet\"><\/div>\r\n            <p>\r\n              <strong>Access<\/strong> to know if your personal information is being processed and to access it. Requests that are manifestly unfounded, excessive or repetitive will not be considered.\r\n            <\/p>\r\n          <\/div>\r\n\r\n          <div class=\"lean-legal-list__item\">\r\n            <div class=\"lean-legal-list__bullet\"><\/div>\r\n            <p>\r\n              <strong>Correction:<\/strong> correct incorrect or outdated information, and complete it if it is incomplete.\r\n            <\/p>\r\n          <\/div>\r\n\r\n          <div class=\"lean-legal-list__item\">\r\n            <div class=\"lean-legal-list__bullet\"><\/div>\r\n            <p>\r\n              <strong>Deleted \/ forgotten<\/strong> obtain the erasure of your information in some cases. It is not an absolute right: the data controller may have legitimate or legal reasons to retain it.\r\n            <\/p>\r\n          <\/div>\r\n\r\n          <div class=\"lean-legal-list__item\">\r\n            <div class=\"lean-legal-list__bullet\"><\/div>\r\n            <p>\r\n              <strong>Limitation<\/strong> the information is retained but no longer processed, in cases provided for by the regulations.\r\n            <\/p>\r\n          <\/div>\r\n\r\n          <div class=\"lean-legal-list__item\">\r\n            <div class=\"lean-legal-list__bullet\"><\/div>\r\n            <p>\r\n              <strong>Portability<\/strong> move, copy or transfer your information to third parties, where applicable.\r\n            <\/p>\r\n          <\/div>\r\n\r\n          <div class=\"lean-legal-list__item\">\r\n            <div class=\"lean-legal-list__bullet\"><\/div>\r\n            <p>\r\n              <strong>Objection<\/strong> direct marketing.\r\n            <\/p>\r\n          <\/div>\r\n\r\n          <div class=\"lean-legal-list__item\">\r\n            <div class=\"lean-legal-list__bullet\"><\/div>\r\n            <p>\r\n              <strong>Withdrawal of consent<\/strong> at any time, when treatment is based on it.\r\n            <\/p>\r\n          <\/div>\r\n        <\/div>\r\n\r\n        <p>\r\n          Before processing your request, the data controller may verify your identity to assess its legitimacy. You can exercise these rights by writing to\r\n          <a class=\"lean-legal-link\" href=\"mailto:hello.chappsolutions@zucchetti.it\">hello.chappsolutions@zucchetti.it<\/a>\r\n          or calling the\r\n          <a class=\"lean-legal-link\" href=\"tel:+34928459581\">0034 928 45 95 81<\/a>.We will respond within a maximum of 30 days of receiving your formal request.\r\n        <\/p>\r\n\r\n        <p class=\"lean-legal-note\">\r\n          If you believe your data protection rights have been violated, you can lodge a complaint with the Spanish Data Protection Agency via\r\n          <a class=\"lean-legal-link\" href=\"https:\/\/www.agpd.es\" target=\"_blank\" rel=\"noopener\">www.agpd.es<\/a>.\r\n        <\/p>\r\n      <\/div>\r\n    <\/div>\r\n  <\/div>\r\n<\/section>\r\n\r\n<script>\r\n(function () {\r\n  const tocLinks = Array.from(document.querySelectorAll(\"#lean-privacy-toc-list a\"));\r\n  const blocks = tocLinks\r\n    .map(function (link) {\r\n      return 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[&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_angie_page":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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