{"id":10526,"date":"2026-02-12T15:18:27","date_gmt":"2026-02-12T15:18:27","guid":{"rendered":"https:\/\/leanhotelsystem.com\/?p=10526"},"modified":"2026-02-12T16:07:23","modified_gmt":"2026-02-12T16:07:23","slug":"hotel-systems-integration-problems","status":"publish","type":"post","link":"https:\/\/leanhotelsystem.com\/en\/problemas-integracion-sistemas-hoteleros\/","title":{"rendered":"Common integration problems between hotel systems and how to prevent them"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"10526\" class=\"elementor elementor-10526\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-78f87f35 e-con-full e-flex e-con e-parent\" data-id=\"78f87f35\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-27e1edaa e-con-full e-flex e-con e-child\" data-id=\"27e1edaa\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-351232db elementor-widget elementor-widget-hfe-breadcrumbs-widget\" data-id=\"351232db\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"hfe-breadcrumbs-widget.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<nav aria-label=\"Breadcrumb\"><ul class=\"hfe-breadcrumbs hfe-breadcrumbs-show-home\"><li class=\"hfe-breadcrumbs-item hfe-breadcrumbs-first\"><span class=\"hfe-breadcrumbs-home-icon\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-home\" viewbox=\"0 0 576 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M280.37 148.26L96 300.11V464a16 16 0 0 0 16 16l112.06-.29a16 16 0 0 0 15.92-16V368a16 16 0 0 1 16-16h64a16 16 0 0 1 16 16v95.64a16 16 0 0 0 16 16.05L464 480a16 16 0 0 0 16-16V300L295.67 148.26a12.19 12.19 0 0 0-15.3 0zM571.6 251.47L488 182.56V44.05a12 12 0 0 0-12-12h-56a12 12 0 0 0-12 12v72.61L318.47 43a48 48 0 0 0-61 0L4.34 251.47a12 12 0 0 0-1.6 16.9l25.5 31A12 12 0 0 0 45.15 301l235.22-193.74a12.19 12.19 0 0 1 15.3 0L530.9 301a12 12 0 0 0 16.9-1.6l25.5-31a12 12 0 0 0-1.7-16.93z\"><\/path><\/svg><\/span><a href=\"https:\/\/leanhotelsystem.com\/en\"><span class=\"hfe-breadcrumbs-text\">Home<\/span><\/a><\/li><\/ul><\/nav>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4c1154f3 elementor-widget elementor-widget-heading\" data-id=\"4c1154f3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Common integration problems between hotel systems and how to prevent them<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-72731a1c elementor-widget elementor-widget-text-editor\" data-id=\"72731a1c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>In a hotel, integration between systems is not an isolated \u201ctechnical\u201d issue: it directly affects availability, parity, distribution and, therefore, revenue. When PMS, channel manager, booking engine and OTAs do not \u201ctalk\u201d well with each other, very specific risks arise: overbooking, sales closed for no reason, inconsistent rates between channels, duplicate bookings or cancellations that do not arrive. The result is usually twofold: loss of sales (direct and OTA) and pricing decisions based on contaminated data.<\/p><p><!-- notionvc: 2537b69c-d87d-48e7-99bd-e03de26256a9 --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7c12af8 elementor-widget elementor-widget-image\" data-id=\"7c12af8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/leanhotelsystem.com\/wp-content\/uploads\/2025\/07\/tendencia-en-la-industria-hotelera-1024x683.webp\" class=\"attachment-large size-large wp-image-9287\" alt=\"trends in the hotel industry\" srcset=\"https:\/\/leanhotelsystem.com\/wp-content\/uploads\/2025\/07\/tendencia-en-la-industria-hotelera-1024x683.webp 1024w, https:\/\/leanhotelsystem.com\/wp-content\/uploads\/2025\/07\/tendencia-en-la-industria-hotelera-300x200.webp 300w, https:\/\/leanhotelsystem.com\/wp-content\/uploads\/2025\/07\/tendencia-en-la-industria-hotelera-768x512.webp 768w, https:\/\/leanhotelsystem.com\/wp-content\/uploads\/2025\/07\/tendencia-en-la-industria-hotelera-1536x1024.webp 1536w, https:\/\/leanhotelsystem.com\/wp-content\/uploads\/2025\/07\/tendencia-en-la-industria-hotelera-18x12.webp 18w, https:\/\/leanhotelsystem.com\/wp-content\/uploads\/2025\/07\/tendencia-en-la-industria-hotelera.webp 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c4ba90b elementor-widget elementor-widget-text-editor\" data-id=\"c4ba90b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Prevention depends less on \u201chaving more tools\u201d and more on three factors: configuration, correct mapping (typologies and tariff plans) and control routines. In that ecosystem, the PMS often acts as the core system: if the PMS has well-defined inventory, typologies, rules and statuses, it is easier for the other pieces to reflect the same consistently.<\/p><p><!-- notionvc: 2537b69c-d87d-48e7-99bd-e03de26256a9 --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9b9cef2 elementor-widget elementor-widget-heading\" data-id=\"9b9cef2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">What \u201cshould\u201d be synchronised between systems for revenue to function<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3ea1604a elementor-widget elementor-widget-text-editor\" data-id=\"3ea1604a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>For a revenue manager, the important thing is that the essential flows are aligned. You don't need to master APIs to operate well: you just need to understand which elements need to match to avoid pricing and inventory errors.<\/p><p>Critical flows that should be synchronised:<\/p><ul><li><strong>Availability and inventory<\/strong>How many rooms are available for sale by date and type.<\/li><li><strong>Tariffs and pricing rules<\/strong>: tariff plans (BAR, non-refundable, breakfast included), supplements, occupancy (1\/2 pax).<\/li><li><strong>Restrictions<\/strong>Minimum stay, CTA\/CTD, closures, release and rules per channel.<\/li><li><strong>Bookings, modifications and cancellations<\/strong>: creation of reservations, changes of dates\/typology, cancellation and their effect on availability.<\/li><li><strong>Taxes and fees<\/strong>what is included in the price and how it is displayed in each channel (comparable final price).<\/li><li><strong>Typologies and rate plans<\/strong> (nomenclature and equivalences): \u201croom types\u201d and \u201crate plans\u201d should be mapped consistently.<\/li><\/ul><p>\u201cMinimal\u201d recommended for small hotels (no extra complexity):<\/p><ul><li>A master inventory by typology defined in PMS.<\/li><li>Clear basic rate plans (e.g. flexible and non-refundable BAR) with coherent policies.<\/li><li>A reduced set of enforceable and verifiable restrictions.<\/li><li>Aligned booking and cancellation statuses for reliable availability.<\/li><\/ul><p><!-- notionvc: 30c0422a-e543-41c9-8b52-e6288cb65df1 --><\/p><p><!-- notionvc: 2537b69c-d87d-48e7-99bd-e03de26256a9 --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8d93cd2 elementor-widget elementor-widget-heading\" data-id=\"8d93cd2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Minimum map of integrations in a small hotel<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6d04c9a elementor-widget elementor-widget-text-editor\" data-id=\"6d04c9a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>A simple mental model helps to diagnose dependencies:<\/p><ul><li><strong>PMS \u2194 Channel manager \u2194 OTAs \/ Booking engine (web)<\/strong>Distribution and synchronisation of availability, rates and restrictions to the OTAs and booking engine, and booking input to the PMS.<ul><li>If it fails: broken parity, wrong inventory, overbooking or closed sales. Customer sees something else on the web and flees to OTAs, direct sales are lost.<\/li><\/ul><\/li><li>(Optional) <strong>PMS \u2194 RMS\/CRM\/POS\/locks\/accountability<\/strong>: optimisation, marketing, charging, operation and reporting.<ul><li>If it is not there: it does not necessarily \u201cbreak\u201d distribution, but it can affect forecast, segmentation, data and operational efficiency.<\/li><\/ul><\/li><\/ul><p><!-- notionvc: a98a98e1-780d-48d0-9728-98f172cbde13 --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-370752b elementor-widget elementor-widget-image\" data-id=\"370752b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/leanhotelsystem.com\/wp-content\/uploads\/2026\/02\/problemas-entre-sistemas-hoteleros-1024x683.webp\" class=\"attachment-large size-large wp-image-10528\" alt=\"problems between hotel systems\" srcset=\"https:\/\/leanhotelsystem.com\/wp-content\/uploads\/2026\/02\/problemas-entre-sistemas-hoteleros-1024x683.webp 1024w, https:\/\/leanhotelsystem.com\/wp-content\/uploads\/2026\/02\/problemas-entre-sistemas-hoteleros-300x200.webp 300w, https:\/\/leanhotelsystem.com\/wp-content\/uploads\/2026\/02\/problemas-entre-sistemas-hoteleros-768x512.webp 768w, https:\/\/leanhotelsystem.com\/wp-content\/uploads\/2026\/02\/problemas-entre-sistemas-hoteleros-1536x1024.webp 1536w, https:\/\/leanhotelsystem.com\/wp-content\/uploads\/2026\/02\/problemas-entre-sistemas-hoteleros-2048x1365.webp 2048w, https:\/\/leanhotelsystem.com\/wp-content\/uploads\/2026\/02\/problemas-entre-sistemas-hoteleros-18x12.webp 18w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1c6f4c1 elementor-widget elementor-widget-text-editor\" data-id=\"1c6f4c1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>In practice, the clearer it is which system controls which data (inventory, tariffs, restrictions, status), the fewer conflicts will arise.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eedab43 elementor-widget elementor-widget-heading\" data-id=\"eedab43\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Problem: overbooking or closed sales due to availability mismatches<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-88c740f elementor-widget elementor-widget-text-editor\" data-id=\"88c740f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>It is the main fear with good reason: overselling damages the operation and reputation; underselling is a direct loss of revenue. In integrations, both problems often share a common root: availability is not the same at all points.<\/p><p>Typical causes:<\/p><ul><li><strong>Inventory does not synchronise<\/strong> (mismatch between PMS and channel\/OTAs).<\/li><li><strong>Stop sell or closures<\/strong> that do not go down into channels or are applied where they should not be.<\/li><li><strong>Refreshing times<\/strong> (slow or inconsistent refresh rates: the system is slow to update changes.<\/li><li><strong>Misconfigured quotas\/allotments<\/strong> (unintended limitations by channel or typology).<\/li><li><strong>Rooms incorrectly assigned to typologies<\/strong> or duplicated\/overlapping typologies.<\/li><\/ul><p>Early signs (useful to act before the problem):<\/p><ul><li>OTA shows \u201clast room\u201d repeatedly on dates with actual inventory.<\/li><li>PMS shows availability, but channel\/OTA shows closed (or the other way around).<\/li><li>Availability jumps without associated reserves (it goes up or down \u201con its own\u201d).<\/li><li>Discrepancies only in a specific typology (usually indicates mapping or allotment).<\/li><\/ul><p>What to check first (practical order):<\/p><ol><li><strong>Typologies and mappings<\/strong> (which inventory is actually connected to which channel).<\/li><li><strong>Allotments\/quotas and closures<\/strong> per channel.<\/li><li><strong>Availability by date<\/strong> in PMS vs channel manager on 2-3 key dates.<\/li><li><strong>Latest reservations and amendments<\/strong> which could have left the inventory \u201cunbalanced\u201d.<\/li><\/ol><p><!-- notionvc: 0b4f34e5-8643-4a5b-8db2-30f18bc51d14 --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-545ffa6 elementor-widget elementor-widget-heading\" data-id=\"545ffa6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Quick checks to detect misalignments before they cost money<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a435229 elementor-widget elementor-widget-text-editor\" data-id=\"a435229\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Habit of prevention for small teams:<\/p><ul><li>Select 3 future dates:<ul><li>one of high demand (event\/heavy weekend),<\/li><li>a valley,<\/li><li>and a \u201cnormal\u201d weekend.<\/li><\/ul><\/li><li>Compare PMS vs channel manager vs an OTA (at least one) at:<ul><li>availability by typology,<\/li><li>locks\/stop seals,<\/li><li>allotments\/quotas if they exist.<\/li><\/ul><\/li><li>Check for active restrictions that may block sales and appear to be \u201cout of stock\u201d.<\/li><li>If you detect a difference, document: date, typology, channel and capture. This speeds up resolution and avoids repeating the analysis.<\/li><\/ul><p><!-- notionvc: 3e7c2a3d-5313-4f08-a7ea-7c5437b5ee3b --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1ff9d41 elementor-widget elementor-widget-heading\" data-id=\"1ff9d41\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Problem: inconsistent rates between channels (parity unintentionally broken)<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0770196 elementor-widget elementor-widget-text-editor\" data-id=\"0770196\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Parity is often broken without a conscious decision: it is not that the hotel \u201cwants\u201d different prices, it is that the systems end up showing prices or conditions that are not comparable. The usual impact is clear: conversion on the web drops (the customer detects the difference) and ADR or margin is eroded by commissions and uncontrolled discounts.<\/p><p>Frequent causes:<\/p><ul><li>Incorrect mapping of rate plans (one rate is linked to another rate that does not correspond).<\/li><li>Different taxes\/fees (in one channel included, in another added).<\/li><li>Rounding, currencies or conversions.<\/li><li>Automatic promotions and legacy rules that remain active without review.<\/li><li>Mobile tariffs or programme discounts (e.g. benefits visible only in app).<\/li><li>Visibility\/tier discounts (e.g. Preferred\/Genius programmes) not included in the final price.<\/li><\/ul><p>The prudent approach is to distinguish: is it a problem of price or conditions? Sometimes the number matches, but the cancellation policy or regime does not.<\/p><p><!-- notionvc: 31049973-0102-4d36-986f-5a3592261f1f --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c106bc4 elementor-widget elementor-widget-heading\" data-id=\"c106bc4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Most common mapping errors in tariff plans<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3fd897f elementor-widget elementor-widget-text-editor\" data-id=\"3fd897f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Typical failures that break parity \u201cunderneath\u201d:<\/p><ul><li>Flexible BAR crossed with non-refundable (different policy and cancellation).<\/li><li>Breakfast included misconfigured (sold as included where it is not, or vice versa).<\/li><li>Different policies between channels for the same tariff label (cancellation, prepaid, no-show).<\/li><li>Mixed occupancy (1 pax and 2 pax with the same plan, or supplements that do not apply).<\/li><li>Supplements\/child policies misapplied (appear only in one channel).<\/li><\/ul><p>When the problem is a mapping problem, it tends to recur on the same tariff\/type and is not day-dependent.<\/p><p><!-- notionvc: b7979ed2-037f-4ec2-ad5b-bde26d1cb785 --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-44de7f8 elementor-widget elementor-widget-heading\" data-id=\"44de7f8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Problem: restrictions that are not applied (or are applied where they are not supposed to be)<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4a2a251 elementor-widget elementor-widget-text-editor\" data-id=\"4a2a251\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Restrictions are part of the demand strategy. If they are not applied, you can fill up with \u201cshort\u201d stays that break the calendar; if they are over-applied, you block sales without realising it. In integrations, failures often appear in changes: new season, new typologies, new integration or manual adjustments in several places.<\/p><p>Common cases:<\/p><ul><li>Min stay that stays only in one system and does not reach all channels.<\/li><li>CTA\/CTD that the engine or an OTA does not support the same and is interpreted differently.<\/li><li>Closures applied to an erroneous typology by mapping.<\/li><li>Per-channel rules that are lost after an update or manual change.<\/li><\/ul><p><!-- notionvc: 0fa2ad7d-893e-4cc3-a182-7c4ac7add4e0 --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ed2714f elementor-widget elementor-widget-text-editor\" data-id=\"ed2714f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>In practice, the clearer it is which system controls which data (inventory, tariffs, restrictions, status), the fewer conflicts will arise.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-65ad42f elementor-widget elementor-widget-heading\" data-id=\"65ad42f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">How to validate restrictions without checking channel by channel<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-68392e6 elementor-widget elementor-widget-text-editor\" data-id=\"68392e6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Efficient method:<\/p><ol><li>Define 2-3 \u201ctest\u201d dates: one with high demand (where you would put min stay) and one where there should be no restrictions.<\/li><li>Verify from the PMS which restrictions are active by type and plan.<\/li><li>Contrast from a consolidated view (channel manager or key extranets) whether they are replicated.<\/li><li>Check on the front-end as a client: booking engine and an OTA, trying to book 1 night where it should be blocked and 2 nights where it should be allowed.<\/li><\/ol><p>This avoids checking \u201ceverything\u201d and detects most of the faults that affect conversion and inventory.<\/p><p><!-- notionvc: 5b24e722-4a4a-483a-993f-67ae57084e38 --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-43411bf elementor-widget elementor-widget-heading\" data-id=\"43411bf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Problem: duplicate bookings, \u201cghost\u201d bookings or cancellations not arriving<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fe9c281 elementor-widget elementor-widget-text-editor\" data-id=\"fe9c281\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>This problem contaminates the database for forecasting and pricing. If cancellations do not arrive or a booking is duplicated, the PMS can show artificial occupancy. This leads to increase rates or close sales without a real basis, or to make late decisions when discovering the error.<\/p><p>Typical scenarios:<\/p><ul><li><strong>Re-attempts to send:<\/strong> the channel forwards a spot-drop reservation and is doubled.<\/li><li><strong>Unmapped changes of state:<\/strong> a cancellation remains as a modification or \u201cpending\u201d.<\/li><li><strong>Partial amendments:<\/strong> changes dates, but inventory is not released correctly.<\/li><li><strong>Occasional disconnections:<\/strong> during a period no cancellations\/changes enter and accumulate.<\/li><\/ul><p>The key is to treat it as a problem of states and \u201csource of truth\u201d, not as isolated cases.<\/p><p><!-- notionvc: db6e3642-8835-4341-8b6d-5307bb4bfeea --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-698d1d3 elementor-widget elementor-widget-heading\" data-id=\"698d1d3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Which reserve states need to be clear and aligned<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-30eadfc elementor-widget elementor-widget-text-editor\" data-id=\"30eadfc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Minimum states that should be understood in the same way in all systems:<\/p><ul><li><strong>Confirmed<\/strong>: blocks inventory and computes in occupancy.<\/li><li><strong>Amended<\/strong>inventory should be updated (dates, typology, occupancy).<\/li><li><strong>Cancelled<\/strong>: releases inventory and adjusts reporting.<\/li><li><strong>No-show<\/strong>: affects inventory (as per policy) and cancellation\/no-show metrics.<\/li><li><strong>Pending\/guaranteed<\/strong> (if any): its actual effect on availability must be defined.<\/li><\/ul><p>Operational recommendation: defines by process what is the <strong>source of truth<\/strong> (in many hotels, the PMS for reservations and statuses) and sets reconciliation rules: what to do if the channel\/OTA shows one status and the PMS shows another.<\/p><p><!-- notionvc: d4288c36-45b2-4a6b-94e0-3f0397e29882 --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6765981 elementor-widget elementor-widget-heading\" data-id=\"6765981\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Problem: the booking engine does not reflect the same as the channel manager\/OTAs.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a05441e elementor-widget elementor-widget-text-editor\" data-id=\"a05441e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>When the website shows different prices, conditions or availability, the customer compares and tends to go where they see more clarity or a better price. The most typical impact is the <strong>leakage to OTAs<\/strong> and the loss of direct, even if \u201ceverything is connected\u201d.<\/p><p>Frequent causes:<\/p><ul><li>Different cache and refresh times between engine and channel.<\/li><li>Restrictions not supported or interpreted differently.<\/li><li>Differences in occupancy (1-2 pax) or supplements not applied equally.<\/li><li>Packages\/addons that change the final total.<\/li><li>Taxes\/currency\/fees shown differently at checkout.<\/li><\/ul><p><!-- notionvc: 6e4bfa88-2d27-4eff-ad06-5bf8d4d25e7c --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-767102b elementor-widget elementor-widget-heading\" data-id=\"767102b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Practical \u201ccustomer\u201d test to validate the direct<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ad9c14a elementor-widget elementor-widget-text-editor\" data-id=\"ad9c14a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Fast routine, especially after seasonal changes or relevant adjustments:<\/p><ul><li>Opens in incognito mode (no cookies or session).<\/li><li>Look for test dates (the same dates you use to validate inventory\/restrictions).<\/li><li>Try 1 and 2 pax.<\/li><li>Compare final total price and conditions with an OTA (same regime and policy).<\/li><li>Check: cancellation, prepayment, taxes\/fees and what's included in the fare.<\/li><\/ul><p>If the difference only appears at checkout, the problem is likely to be in fees, taxes or addons rather than the base fare.<\/p><p><!-- notionvc: c707bb38-38b7-4b57-a9df-db2719abbb65 --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2e15691 elementor-widget elementor-widget-heading\" data-id=\"2e15691\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Problem: Incomplete data for revenue (segmentation, origin, cancellations, pick-up).<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-be78ce8 elementor-widget elementor-widget-text-editor\" data-id=\"be78ce8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>In small hotels, many issues are not seen as \u201cintegration failure\u201d, but as a lack of data quality: mislabelled channels, unused segments, mixed rates and part of the revenue outside the PMS. This distorts key metrics: pick-up, ADR by channel, cancellation, production by segment and distribution decisions.<\/p><p>Typical examples of distortion:<\/p><ul><li>Failure to differentiate OTA vs. direct in the PMS prevents measurement of real distribution cost.<\/li><li>Segmenting everything as \u201cgeneral\u201d prevents understanding which demand is corporate vs. leisure.<\/li><li>Cancellations without reason or without consistent status inflate or hide conversion problems.<\/li><\/ul><p><!-- notionvc: 6c624521-dc52-4704-98a8-6dd56fa5391b --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6f38e7c elementor-widget elementor-widget-heading\" data-id=\"6f38e7c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Minimum fields that should be standardised now<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-805abf5 elementor-widget elementor-widget-text-editor\" data-id=\"805abf5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>A simple standard (without excessive complexity):<\/p><ul><li><strong>Channel<\/strong> (direct, OTA, GDS, tour operator if applicable).<\/li><li><strong>Subchannel\/OTA<\/strong> (name of partner).<\/li><li><strong>Tariff\/plan<\/strong> (BAR, NR, breakfast, package).<\/li><li><strong>Basic segment<\/strong> (leisure\/corporate\/group, if applicable).<\/li><li><strong>Reason for cancellation<\/strong> (if it exists in your operational or PMS; even if it is basic).<\/li><li><strong>Country\/market<\/strong> (to read demand and lead time patterns).<\/li><\/ul><p>With a few well-used fields, reporting is improved and decisions based on misleading \u201caverages\u201d are reduced.<\/p><p><!-- notionvc: c0f6ca88-b22b-47b9-af9e-aeca52e1e5a2 --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-382a575 elementor-widget elementor-widget-heading\" data-id=\"382a575\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Root causes explaining the majority of integration incidents<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-734476e elementor-widget elementor-widget-text-editor\" data-id=\"734476e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Although symptoms are varied, most problems are explained by a small set of repeated causes:<\/p><ol><li><strong>Incorrect mapping<\/strong> (poorly linked typologies and tariff plans).<\/li><li><strong>Permits\/credentials<\/strong> (insufficient access, passwords or permissions preventing proper synchronisation).<\/li><li><strong>Manual changes in various systems<\/strong> (double control: it is changed in PMS and also in extranet, creating conflicts).<\/li><li><strong>Differences in definition<\/strong> (what is a typology, what is included in a rate plan, how to interpret a constraint).<\/li><li><strong>Lack of change process<\/strong> (no checklist, no documentation, no end-to-end testing).<\/li><\/ol><p>This framework helps to diagnose without \u201cblaming the technology\u201d: many issues are preventable with clarity of definitions and change control.<\/p><p><!-- notionvc: 4c550a57-adb5-4e24-9772-4e86d2a3b6c2 --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c7fe8aa elementor-widget elementor-widget-heading\" data-id=\"c7fe8aa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Signs to distinguish a configuration failure vs. a one-off connection failure<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-535d668 elementor-widget elementor-widget-text-editor\" data-id=\"535d668\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Practical guidelines:<\/p><ul><li>If it affects <strong>always at the same rate or typology<\/strong>, is usually <strong>configuration\/mapping<\/strong>.<\/li><li>If it occurs in <strong>peaks<\/strong> and then recovers (and affects several things at the same time), it tends to be <strong>connectivity\/refresh<\/strong>.<\/li><li>If it affects <strong>a single channel<\/strong>, is usually <strong>specific mapping or channel rule<\/strong>.<\/li><li>If the problem appears <strong>after a change<\/strong> (season, new tariffs, new typologies), it is usually <strong>insufficient change process<\/strong>.<\/li><\/ul><p><!-- notionvc: 7339524f-3c9b-43a7-884b-678565231652 --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a10c53f elementor-widget elementor-widget-heading\" data-id=\"a10c53f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Prevention checklist before activating (or changing) integration<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ff1fb32 elementor-widget elementor-widget-text-editor\" data-id=\"ff1fb32\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Before connecting or modifying, assume that the risk is not in \u201cactivating\u201d but in activating without validating the entire flow.<\/p><p>Actionable checklist:<\/p><ul><li><strong>Inventory<\/strong>: typologies created, correct units, rooms assigned to typology without overlaps.<\/li><li><strong>Mapping typologies<\/strong>: clear and documented PMS \u2194 channel \u2194 OTAs equivalences.<\/li><li><strong>Rate plans<\/strong>: BAR, non-refundable, breakfast\/packages; consistent policies per channel.<\/li><li><strong>Taxes\/fees<\/strong>: defined what is included and how it will be displayed; consistency in final price.<\/li><li><strong>Policies<\/strong>: cancellation, prepayment, no-show; consistent across systems.<\/li><li><strong>Restrictions<\/strong>: min stay, CTA\/CTD, closures; confirm what each channel\/engine supports.<\/li><li><strong>Coins and rounding<\/strong>: check if there are conversions and how they affect the visible price.<\/li><li><strong>Refresh rates<\/strong>Understand how often each system is updated and what to do in the event of an incident.<\/li><li><strong>Reservation\/modification\/cancellation tests<\/strong>end-to-end (see next block).<\/li><li><strong>Rollback plan<\/strong>what is reverted if something goes wrong (deactivate mappings, close sales, revert to previous configuration).<\/li><li><strong>Minimum documentation<\/strong>who changed what and when, and what was expected.<\/li><\/ul><p><!-- notionvc: c955ad6c-64ff-40ba-8d9d-961aa16a1f0c --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5b6afea elementor-widget elementor-widget-heading\" data-id=\"5b6afea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Must-try tests in 60 minutes (for small hotels)<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e8c0b3c elementor-widget elementor-widget-text-editor\" data-id=\"e8c0b3c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Compact sequence to validate the complete flow:<\/p><ol><li><strong>Live test booking<\/strong> (motor): one test date, 1-2 pax. Check final price, conditions and that it enters PMS with correct plan\/typology.<\/li><li><strong>Trial booking on OTA<\/strong>Same date or another test. Check PMS entry, availability and status.<\/li><li><strong>A modification<\/strong>: changes dates or typology (if the channel allows) and confirms correct update and release\/blocking of inventory.<\/li><li><strong>A cancellation<\/strong>cancels and verifies that status and availability are updated in PMS and channels.<\/li><li>Repeat a quick check of <strong>availability<\/strong> in PMS, channel and front-end.<\/li><\/ol><p>If any phase fails, it usually points directly to the root cause (mapping, states, policies or refresh).<\/p><p><!-- notionvc: f3484328-dab9-4837-89ec-6664a87d963a --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9f3a322 elementor-widget elementor-widget-heading\" data-id=\"9f3a322\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">What to ask suppliers (PMS, channel, engine) to resolve issues faster<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-af91101 elementor-widget elementor-widget-text-editor\" data-id=\"af91101\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>When there is an issue, resolution time affects revenue. Support works best if it receives reproducible and specific data, not general descriptions.<\/p><p>Information that accelerates:<\/p><ul><li><strong>Reservation ID<\/strong> (of the channel and PMS if they exist).<\/li><li><strong>Channel<\/strong> affected and whether it is a single or repeated case.<\/li><li><strong>Date and time<\/strong> (timestamp) of the event (creation, modification, cancellation).<\/li><li><strong>Typology<\/strong> y <strong>tariff plan<\/strong> involved.<\/li><li><strong>Captures<\/strong> of PMS, channel and channel (or engine) showing the discrepancy.<\/li><li><strong>Steps to reproduce<\/strong> (what you did, in what order).<\/li><li><strong>Expected vs. actual result<\/strong> (e.g. \u201cshould release inventory and doesn't\u201d).<\/li><li>If supported by the supplier: <strong>logs<\/strong> or internal connector references.<\/li><\/ul><p>Operational advice: agree on a clear support channel and realistic SLAs according to your operations (especially during seasonal changes or peaks in demand).<\/p><p><!-- notionvc: bfc73973-adf9-4e0f-9858-2bcde68767e9 --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c0f9e85 elementor-widget elementor-widget-heading\" data-id=\"c0f9e85\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How a well-integrated PMS reduces operational risk and protects revenues<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8ed1080 elementor-widget elementor-widget-text-editor\" data-id=\"8ed1080\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>In a simple and stable architecture, the PMS functions as a \u201csource of truth\u201d for inventory and reservations, and as a reporting basis for revenue. A well-integrated PMS does not eliminate the need for strategy, but it does reduce repetitive errors: it improves cross-channel consistency, facilitates change auditing and enables more reliable data control routines.<\/p><p>Functional impacts relevant to revenue:<\/p><ul><li><strong>Fewer availability discrepancies<\/strong> and less risk of overbooking or sales closed by mistake.<\/li><li><strong>Greater consistency of tariffs and conditions<\/strong> by centralising tariff plans and restrictions.<\/li><li><strong>Traceability<\/strong> to learn: what change led to a problem or an improvement.<\/li><li><strong>More consistent reporting<\/strong> for pricing, segmentation and distribution decisions.<\/li><\/ul><p>The aim is not to add complexity, but to have the essential pieces (PMS-channel-engine-OTAs) aligned and verifiable with simple routines.<\/p><p><!-- notionvc: 0a5e1697-d8a4-4adf-be73-9f708028a78c --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0d0f00c elementor-widget elementor-widget-heading\" data-id=\"0d0f00c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Frequently asked questions on integration problems between hotel systems<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-df0ed81 elementor-widget elementor-widget-n-accordion\" data-id=\"df0ed81\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;expanded&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2330\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-2330\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> What is the most expensive integration problem for a small hotel? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2330\" class=\"elementor-element elementor-element-e7d8c10 e-con-full e-flex e-con e-child\" data-id=\"e7d8c10\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-938c6b0 elementor-widget elementor-widget-text-editor\" data-id=\"938c6b0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>It is usually anything that affects inventory and parity at the same time: an overbooking due to poorly timed availability, a stop sell that does not go down and blocks sales, or broken parity that pushes the customer to the OTA. In addition to the impact on revenue and margin, it can affect reputation if it forces relocations or generates distrust.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2331\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2331\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> How often should I check that PMS and channel manager are synchronised? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2331\" class=\"elementor-element elementor-element-211253d e-con-full e-flex e-con e-child\" data-id=\"211253d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-acbe985 elementor-widget elementor-widget-text-editor\" data-id=\"acbe985\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>It depends on volume and variability, but a realistic guideline is a light almost daily check on sensitive dates (next 7-14 days, strong weekends) and a structured weekly review with 3-5 test dates. After seasonal changes, new tariffs or typologies, it is advisable to review immediately.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2332\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2332\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Why do different rates appear between my website and the OTAs if \u201ceverything is connected\u201d? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2332\" class=\"elementor-element elementor-element-e636a30 e-con-full e-flex e-con e-child\" data-id=\"e636a30\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-80cd9a6 elementor-widget elementor-widget-text-editor\" data-id=\"80cd9a6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Because \u201cconnected\u201d does not guarantee \u201cidentical\u201d. Differences often come from different taxes\/fees shown, automatic promotions or mobile rates, incorrect mapping of tariff plans, currency\/rounding or engine cache. Conditions also play a role: same figure, but not equivalent cancellation policy or scheme.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2333\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2333\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> How do I know if the fault is a configuration or a connection fault? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2333\" class=\"elementor-element elementor-element-cb8b33d e-con-full e-flex e-con e-child\" data-id=\"cb8b33d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a62c9ce elementor-widget elementor-widget-text-editor\" data-id=\"a62c9ce\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Observe the pattern. If the problem always occurs on the same tariff or type, it points to configuration\/mapping. If it appears intermittently, especially in peaks, it is usually refresh\/connectivity. If it affects a single channel, it is usually channel-specific mapping or rule. Isolating \u201cwhat changes\u201d speeds resolution.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2334\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2334\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> What tests should I do before activating a new integration? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2334\" class=\"elementor-element elementor-element-136efda e-con-full e-flex e-con e-child\" data-id=\"136efda\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9e636d2 elementor-widget elementor-widget-text-editor\" data-id=\"9e636d2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>As a minimum, one live test booking and one OTA test booking, plus one modification and one cancellation, verifying that everything is reflected in the PMS and that availability is updated correctly. In addition, it is advisable to validate restrictions on test dates and compare the final price (with taxes\/fees) between web and OTA to avoid broken parity.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2335\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"6\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2335\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Who should be the \u201csource of truth\u201d: PMS or channel manager? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2335\" class=\"elementor-element elementor-element-cea61a7 e-con-full e-flex e-con e-child\" data-id=\"cea61a7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-92e187c elementor-widget elementor-widget-text-editor\" data-id=\"92e187c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>It should be defined by process. In many hotels, the PMS is the source of truth for reservations, inventory and status, and the channel manager for distribution to OTAs. The important thing is to avoid double checking (changing the same thing in two places) and to agree on which data sends where, depending on capabilities and operations.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2336\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"7\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2336\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> What information do I need to send to support to get it fixed quickly? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2336\" class=\"elementor-element elementor-element-823fab9 e-con-full e-flex e-con e-child\" data-id=\"823fab9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8b99b70 elementor-widget elementor-widget-text-editor\" data-id=\"8b99b70\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Includes booking ID (channel and PMS), affected channel, date\/time of the event, typology and fare plan, comparative screenshots (PMS\/channel\/channel), steps taken and expected vs. actual result. If the problem is repeated, it indicates since when and on what dates it occurs. This reduces exchanges and speeds up diagnosis.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-78ee38e2 elementor-widget elementor-widget-heading\" data-id=\"78ee38e2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">You may also be interested in<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-30b0b6f2 meta-visibility-show title_position_default title_hover_border_default title-default img_hover_animation_default meta_position_default grid-hover-overlay-type-always tpg-el-box-border-enable tpg-border-bottom-disable elementor-widget elementor-widget-tpg-grid-layout\" data-id=\"30b0b6f2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tpg-grid-layout.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"rt-container-fluid rt-tpg-container tpg-el-main-wrapper clearfix grid-layout4-main\"\n\t\t\t id=\"rt-tpg-container-1121638891\"\n\t\t\t data-layout=\"grid-layout4\"\n\t\t\t data-grid-style=\"tpg-full-height\"\n\t\t\t data-sc-id=\"elementor\"\n\t\t\t data-el-settings=''\n\t\t\t data-el-query=''\n\t\t\t data-el-path=''\n\t\t>\n\t\t\t\t\t\t<div class='tpg-header-wrapper'>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t<div data-title=\"Loading ...\" class=\"rt-row rt-content-loader grid-layout4 grid-behaviour tpg-full-height grid_layout_wrapper\">\n\t\t\t\t\n<div class=\"rt-col-md-4 rt-col-sm-6 rt-col-xs-12 default rt-grid-item\" data-id=\"9371\">\n\t<div class=\"rt-holder tpg-post-holder\">\n\t\t<div class=\"rt-detail rt-el-content-wrapper\">\n\t\t\t\t\t\t\t<div class=\"rt-img-holder tpg-el-image-wrap has-thumbnail\">\n\t\t\t\t\t<a data-id=\"9371\" href=\"https:\/\/leanhotelsystem.com\/en\/que-es-un-channel-manager-para-hoteles-y-como-mejora-tu-distribucion-online-2\/\" class=\"tpg-post-link\" target=\"_self\">                        <img decoding=\"async\" src=\"https:\/\/leanhotelsystem.com\/wp-content\/uploads\/2025\/08\/chanel-manager-para-hoteles.webp\"\n                             class=\"rt-img-responsive\"\n                             width=\"700\"\n                             height=\"454\"\n                             alt=\"chanel manager for hotels\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t<\/a>\n\t\t        <div class=\"overlay grid-hover-content\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<div class=\"entry-title-wrapper\"><h3 class=\"entry-title\"><a data-id=\"9371\" href=\"https:\/\/leanhotelsystem.com\/en\/que-es-un-channel-manager-para-hoteles-y-como-mejora-tu-distribucion-online-2\/\" class=\"tpg-post-link\" target=\"_self\">What is a channel manager for hotels and how does it improve your online distribution?<\/a><\/h3><\/div>\n\t\t\t\t\t\t\t<div class=\"post-meta-tags rt-el-post-meta\">\n\t\t\t\t\t            <span class='date'>\n\t\t\t\t<i class='far fa-calendar-alt'><\/i>\t\t\t\t                    <a href=\"https:\/\/leanhotelsystem.com\/en\/2025\/08\/05\/\">\n\t\t\t\t\tAugust 5, 2025\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/div>\n\n<div class=\"rt-col-md-4 rt-col-sm-6 rt-col-xs-12 default rt-grid-item\" data-id=\"8261\">\n\t<div class=\"rt-holder tpg-post-holder\">\n\t\t<div class=\"rt-detail rt-el-content-wrapper\">\n\t\t\t\t\t\t\t<div class=\"rt-img-holder tpg-el-image-wrap has-thumbnail\">\n\t\t\t\t\t<a data-id=\"8261\" href=\"https:\/\/leanhotelsystem.com\/en\/como-integrar-un-motor-de-reservas-en-tu-hotel-guia-paso-a-paso-desde-un-pms\/\" class=\"tpg-post-link\" target=\"_self\">                        <img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/leanhotelsystem.com\/wp-content\/uploads\/2025\/05\/que-es-un-motor-de-reservas-768x1150.webp\"\n                             class=\"rt-img-responsive\"\n                             width=\"768\"\n                             height=\"1150\"\n                             alt=\"what is a booking engine\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t<\/a>\n\t\t        <div class=\"overlay grid-hover-content\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<div class=\"entry-title-wrapper\"><h3 class=\"entry-title\"><a data-id=\"8261\" href=\"https:\/\/leanhotelsystem.com\/en\/como-integrar-un-motor-de-reservas-en-tu-hotel-guia-paso-a-paso-desde-un-pms\/\" class=\"tpg-post-link\" target=\"_self\">How to integrate a booking engine into your hotel: step-by-step guide from a PMS<\/a><\/h3><\/div>\n\t\t\t\t\t\t\t<div class=\"post-meta-tags rt-el-post-meta\">\n\t\t\t\t\t            <span class='date'>\n\t\t\t\t<i class='far fa-calendar-alt'><\/i>\t\t\t\t                    <a href=\"https:\/\/leanhotelsystem.com\/en\/2025\/05\/08\/\">\n\t\t\t\t\tMay 8, 2025\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/div>\n\n<div class=\"rt-col-md-4 rt-col-sm-6 rt-col-xs-12 default rt-grid-item\" data-id=\"7393\">\n\t<div class=\"rt-holder tpg-post-holder\">\n\t\t<div class=\"rt-detail rt-el-content-wrapper\">\n\t\t\t\t\t\t\t<div class=\"rt-img-holder tpg-el-image-wrap has-thumbnail\">\n\t\t\t\t\t<a data-id=\"7393\" href=\"https:\/\/leanhotelsystem.com\/en\/seguridad-de-datos-en-hoteles-guia-practica-para-proteger-a-tus-huespedes-y-tu-negocio\/\" class=\"tpg-post-link\" target=\"_self\">                        <img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/leanhotelsystem.com\/wp-content\/uploads\/2025\/01\/seguridad-datos-hotel-768x576.webp\"\n                             class=\"rt-img-responsive\"\n                             width=\"768\"\n                             height=\"576\"\n                             alt=\"hotel data security\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t<\/a>\n\t\t        <div class=\"overlay grid-hover-content\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<div class=\"entry-title-wrapper\"><h3 class=\"entry-title\"><a data-id=\"7393\" href=\"https:\/\/leanhotelsystem.com\/en\/seguridad-de-datos-en-hoteles-guia-practica-para-proteger-a-tus-huespedes-y-tu-negocio\/\" class=\"tpg-post-link\" target=\"_self\">Data security in hotels. A practical guide to protect your guests and your business.<\/a><\/h3><\/div>\n\t\t\t\t\t\t\t<div class=\"post-meta-tags rt-el-post-meta\">\n\t\t\t\t\t            <span class='date'>\n\t\t\t\t<i class='far fa-calendar-alt'><\/i>\t\t\t\t                    <a href=\"https:\/\/leanhotelsystem.com\/en\/2025\/01\/07\/\">\n\t\t\t\t\tJanuary 7, 2025\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/div>\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-527ba9a3 e-grid e-con-full e-con e-child\" data-id=\"527ba9a3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-16a70874 hfe-post-info-layout-inline elementor-widget elementor-widget-post-info-widget\" data-id=\"16a70874\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"post-info-widget.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"hfe-post-info-inline hfe-post-info-items hfe-post-info\">\n\t\t\t\t\t<li class=\"hfe-post-info-item elementor-repeater-item-191a4c3 hfe-post-info-inline-item\" itemprop=\"datePublished\"> \n\t\t\t\t\t\t\t<a href=\"https:\/\/leanhotelsystem.com\/en\/2025\/01\/07\/\">\n\t\t\t\n\t\t\t\t\t\t<span class=\"hfe-post-info-icon\">\n\t\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-calendar-alt\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M148 288h-40c-6.6 0-12-5.4-12-12v-40c0-6.6 5.4-12 12-12h40c6.6 0 12 5.4 12 12v40c0 6.6-5.4 12-12 12zm108-12v-40c0-6.6-5.4-12-12-12h-40c-6.6 0-12 5.4-12 12v40c0 6.6 5.4 12 12 12h40c6.6 0 12-5.4 12-12zm96 0v-40c0-6.6-5.4-12-12-12h-40c-6.6 0-12 5.4-12 12v40c0 6.6 5.4 12 12 12h40c6.6 0 12-5.4 12-12zm-96 96v-40c0-6.6-5.4-12-12-12h-40c-6.6 0-12 5.4-12 12v40c0 6.6 5.4 12 12 12h40c6.6 0 12-5.4 12-12zm-96 0v-40c0-6.6-5.4-12-12-12h-40c-6.6 0-12 5.4-12 12v40c0 6.6 5.4 12 12 12h40c6.6 0 12-5.4 12-12zm192 0v-40c0-6.6-5.4-12-12-12h-40c-6.6 0-12 5.4-12 12v40c0 6.6 5.4 12 12 12h40c6.6 0 12-5.4 12-12zm96-260v352c0 26.5-21.5 48-48 48H48c-26.5 0-48-21.5-48-48V112c0-26.5 21.5-48 48-48h48V12c0-6.6 5.4-12 12-12h40c6.6 0 12 5.4 12 12v52h128V12c0-6.6 5.4-12 12-12h40c6.6 0 12 5.4 12 12v52h48c26.5 0 48 21.5 48 48zm-48 346V160H48v298c0 3.3 2.7 6 6 6h340c3.3 0 6-2.7 6-6z\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<span class=\"hfe-post-info-text hfe-post-info__item hfe-post-info__item--type-date\">\n\t\t\t\n\t\t\t\t\t\t\tJanuary 7, 2025\t\t\t\t\t<\/span>\n\t\t\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/li>\n\t\t\t\t<li class=\"hfe-post-info-item elementor-repeater-item-da36491 hfe-post-info-inline-item\" itemprop=\"author\"> \n\t\t\t\t\t\t\t<a href=\"https:\/\/leanhotelsystem.com\/en\/author\/lean-hotel-system-seo\/\">\n\t\t\t\n\t\t\t\t\t\t<span class=\"hfe-post-info-icon\">\n\t\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-user-circle\" viewbox=\"0 0 496 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M248 104c-53 0-96 43-96 96s43 96 96 96 96-43 96-96-43-96-96-96zm0 144c-26.5 0-48-21.5-48-48s21.5-48 48-48 48 21.5 48 48-21.5 48-48 48zm0-240C111 8 0 119 0 256s111 248 248 248 248-111 248-248S385 8 248 8zm0 448c-49.7 0-95.1-18.3-130.1-48.4 14.9-23 40.4-38.6 69.6-39.5 20.8 6.4 40.6 9.6 60.5 9.6s39.7-3.1 60.5-9.6c29.2 1 54.7 16.5 69.6 39.5-35 30.1-80.4 48.4-130.1 48.4zm162.7-84.1c-24.4-31.4-62.1-51.9-105.1-51.9-10.2 0-26 9.6-57.6 9.6-31.5 0-47.4-9.6-57.6-9.6-42.9 0-80.6 20.5-105.1 51.9C61.9 339.2 48 299.2 48 256c0-110.3 89.7-200 200-200s200 89.7 200 200c0 43.2-13.9 83.2-37.3 115.9z\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<span class=\"hfe-post-info-text hfe-post-info__item hfe-post-info__item--type-author\">\n\t\t\t\n\t\t\t\t\t\t\tLean Hotel System\t\t\t\t\t<\/span>\n\t\t\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/li>\n\t\t\t\t<li class=\"hfe-post-info-item elementor-repeater-item-0b41359 hfe-post-info-inline-item\"> \n\t\t\t\n\t\t\t\t\t\t<span class=\"hfe-post-info-icon\">\n\t\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-clock\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zm0 448c-110.5 0-200-89.5-200-200S145.5 56 256 56s200 89.5 200 200-89.5 200-200 200zm61.8-104.4l-84.9-61.7c-3.1-2.3-4.9-5.9-4.9-9.7V116c0-6.6 5.4-12 12-12h32c6.6 0 12 5.4 12 12v141.7l66.8 48.6c5.4 3.9 6.5 11.4 2.6 16.8L334.6 349c-3.9 5.3-11.4 6.5-16.8 2.6z\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<span class=\"hfe-post-info-text hfe-post-info__item hfe-post-info__item--type-time\">\n\t\t\t\n\t\t\t\t\t\t\t5:01 pm\t\t\t\t\t<\/span>\n\t\t\n\t\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4a0d73a elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"4a0d73a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.linkedin.com\/company\/lean-hotels-cars-management-systems\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-linkedin\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 32H31.9C14.3 32 0 46.5 0 64.3v383.4C0 465.5 14.3 480 31.9 480H416c17.6 0 32-14.5 32-32.3V64.3c0-17.8-14.4-32.3-32-32.3zM135.4 416H69V202.2h66.5V416zm-33.2-243c-21.3 0-38.5-17.3-38.5-38.5S80.9 96 102.2 96c21.2 0 38.5 17.3 38.5 38.5 0 21.3-17.2 38.5-38.5 38.5zm282.1 243h-66.4V312c0-24.8-.5-56.7-34.5-56.7-34.6 0-39.9 27-39.9 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class=\"tpg-post-link\" target=\"_self\">How to integrate a booking engine into your hotel: step-by-step guide from a PMS<\/a><\/h3><\/div>\n\t\t\t\n\n\t\t\t\n\t\t\t        <\/div>\n    <\/div>\n<\/div>\n<div class=\"rt-col-md-12 rt-col-sm-6 rt-col-xs-12 default rt-grid-item post-7393 post type-post status-publish format-standard has-post-thumbnail hentry category-digitalizacion-y-tecnologia-hotelera category-gestion-hotelera-pms category-seguridad-de-datos-en-hoteles tag-lean-hotel-system\"        data-id=\"7393\">\n    <div class=\"rt-holder tpg-post-holder\">\n        <div class=\"rt-detail rt-el-content-wrapper\">\n\t\t\t\n\t\t\t<div class=\"entry-title-wrapper\"><h3 class=\"entry-title\"><a data-id=\"7393\" href=\"https:\/\/leanhotelsystem.com\/en\/seguridad-de-datos-en-hoteles-guia-practica-para-proteger-a-tus-huespedes-y-tu-negocio\/\" class=\"tpg-post-link\" target=\"_self\">Data security in hotels. A practical guide to protect your guests and your business.<\/a><\/h3><\/div>\n\t\t\t\n\n\t\t\t\n\t\t\t        <\/div>\n    <\/div>\n<\/div>\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Inicio Problemas habituales de integraci\u00f3n entre sistemas hoteleros y c\u00f3mo prevenirlos En un hotel, la integraci\u00f3n entre sistemas no es [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":10527,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[140,138,190],"tags":[42],"class_list":["post-10526","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-digitalizacion-y-tecnologia-hotelera","category-gestion-hotelera-pms","category-integraciones-y-ecosistema-tecnologico","tag-lean-hotel-system"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Problemas habituales de integraci\u00f3n entre sistemas hoteleros\ud83c\udfe8<\/title>\n<meta name=\"description\" content=\"Gu\u00eda para revenue managers de hoteles peque\u00f1os: fallos t\u00edpicos al integrar PMS, channel manager, motor y RMS, sus causas y c\u00f3mo prevenirlos con checklist y control. \u2705\" \/>\n<meta name=\"robots\" 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