{"id":7108,"date":"2024-10-22T09:40:13","date_gmt":"2024-10-22T09:40:13","guid":{"rendered":"https:\/\/leanhotelsystem.com\/?p=7108"},"modified":"2025-12-09T19:11:57","modified_gmt":"2025-12-09T19:11:57","slug":"what-is-hotel-check-in","status":"publish","type":"post","link":"https:\/\/leanhotelsystem.com\/en\/que-es-el-check-in-de-un-hotel\/","title":{"rendered":"What is hotel check-in?"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"7108\" class=\"elementor elementor-7108\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b791299 e-flex e-con-boxed e-con e-parent\" data-id=\"b791299\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f3aea4d elementor-widget elementor-widget-hfe-breadcrumbs-widget\" data-id=\"f3aea4d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"hfe-breadcrumbs-widget.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<nav aria-label=\"Breadcrumb\"><ul class=\"hfe-breadcrumbs hfe-breadcrumbs-show-home\"><li class=\"hfe-breadcrumbs-item hfe-breadcrumbs-first\"><span class=\"hfe-breadcrumbs-home-icon\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-home\" viewbox=\"0 0 576 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M280.37 148.26L96 300.11V464a16 16 0 0 0 16 16l112.06-.29a16 16 0 0 0 15.92-16V368a16 16 0 0 1 16-16h64a16 16 0 0 1 16 16v95.64a16 16 0 0 0 16 16.05L464 480a16 16 0 0 0 16-16V300L295.67 148.26a12.19 12.19 0 0 0-15.3 0zM571.6 251.47L488 182.56V44.05a12 12 0 0 0-12-12h-56a12 12 0 0 0-12 12v72.61L318.47 43a48 48 0 0 0-61 0L4.34 251.47a12 12 0 0 0-1.6 16.9l25.5 31A12 12 0 0 0 45.15 301l235.22-193.74a12.19 12.19 0 0 1 15.3 0L530.9 301a12 12 0 0 0 16.9-1.6l25.5-31a12 12 0 0 0-1.7-16.93z\"><\/path><\/svg><\/span><a href=\"https:\/\/leanhotelsystem.com\/en\"><span class=\"hfe-breadcrumbs-text\">Home<\/span><\/a><\/li><\/ul><\/nav>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2c3621a elementor-widget elementor-widget-heading\" data-id=\"2c3621a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\"> What is hotel check-in? The best guide for your guests<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-00e0496 elementor-widget elementor-widget-text-editor\" data-id=\"00e0496\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The <strong>check-in<\/strong> is the process by which guests check-in upon arrival at the hotel. During this procedure, the front desk staff verifies the reservation, confirms the guest's identity and finally hands over the room keys, which can be physical (cards) or digital (via a PIN code or mobile app). This step is essential to ensure that the hotel can correctly allocate rooms and provide an efficient service to its guests.<\/p><p>Check-in may seem like a routine process, but it is the guest's first direct interaction with the hotel, which marks an opportunity to create a good first impression and optimise the user experience.<\/p><p><!-- notionvc: 1ddb96ec-d3fb-4c70-87ea-632682755eb0 --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aff70ca elementor-widget elementor-widget-image\" data-id=\"aff70ca\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/leanhotelsystem.com\/wp-content\/uploads\/2024\/10\/1-1024x683.webp\" class=\"attachment-large size-large wp-image-7110\" alt=\"what does it mean to check in at a hotel or hostel?\" srcset=\"https:\/\/leanhotelsystem.com\/wp-content\/uploads\/2024\/10\/1-1024x683.webp 1024w, https:\/\/leanhotelsystem.com\/wp-content\/uploads\/2024\/10\/1-300x200.webp 300w, https:\/\/leanhotelsystem.com\/wp-content\/uploads\/2024\/10\/1-768x512.webp 768w, https:\/\/leanhotelsystem.com\/wp-content\/uploads\/2024\/10\/1-1536x1024.webp 1536w, https:\/\/leanhotelsystem.com\/wp-content\/uploads\/2024\/10\/1-2048x1365.webp 2048w, https:\/\/leanhotelsystem.com\/wp-content\/uploads\/2024\/10\/1-18x12.webp 18w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f42d471 e-flex e-con-boxed e-con e-parent\" data-id=\"f42d471\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a6b1b0e elementor-widget elementor-widget-heading\" data-id=\"a6b1b0e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How does hotel check-in work? Mini guide<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-28607b3 elementor-widget elementor-widget-text-editor\" data-id=\"28607b3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Here's a quick guide to how check-in works at most hotels:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8c90054 elementor-widget elementor-widget-heading\" data-id=\"8c90054\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Verification of the reservation<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5a50491 elementor-widget elementor-widget-text-editor\" data-id=\"5a50491\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The first step of check-in is for the guest to confirm their reservation at the hotel reception. This can be done by providing the reservation number or the name under which the reservation was made. This process is essential for the hotel to verify availability and avoid allocation errors.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3f8fa1d elementor-widget elementor-widget-heading\" data-id=\"3f8fa1d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Delivery of documentation<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3c22de2 elementor-widget elementor-widget-text-editor\" data-id=\"3c22de2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Once the booking is confirmed, guest documentation is required, usually a valid ID or passport, depending on country and hotel regulations. This step ensures that the hotel has all the necessary data to comply with legal requirements.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e189dbb elementor-widget elementor-widget-heading\" data-id=\"e189dbb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Room and key allocation<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d0a905a elementor-widget elementor-widget-text-editor\" data-id=\"d0a905a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Finally, the guest is assigned a room or may already be a guest and is given the form of access that the property has in place. In modern hotels, this can be done entirely digitally via a website, app or by sending a PIN code, and the whole process can even be done via a kiosk, allowing for contactless access.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5499ef2 elementor-widget elementor-widget-heading\" data-id=\"5499ef2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">What are the ways to check in at a hotel?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3e6cbfd elementor-widget elementor-widget-text-editor\" data-id=\"3e6cbfd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>There are several ways in which guests can check-in, adapted to the needs of the hotel and the preferences of the customer:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b5bc39a elementor-widget elementor-widget-heading\" data-id=\"b5bc39a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Check-in at the reception<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-38fdfda elementor-widget elementor-widget-text-editor\" data-id=\"38fdfda\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The most traditional method is to go directly to the hotel reception. Here, the staff checks the reservation, asks for identification and proceeds to hand over the keys. Although this is an efficient method, some hotels seek to reduce waiting times by using advanced technology.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-290b326 elementor-widget elementor-widget-heading\" data-id=\"290b326\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Online check-in<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-21b75f0 elementor-widget elementor-widget-text-editor\" data-id=\"21b75f0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Online check-in is an increasingly popular option. Guests can complete the entire process prior to arrival via the hotel's website or app. This reduces waiting time and allows guests to access their room more quickly upon arrival at the hotel.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ada078f elementor-widget elementor-widget-heading\" data-id=\"ada078f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Check-in via POK (Point of Kiosk)<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-be50881 elementor-widget elementor-widget-text-editor\" data-id=\"be50881\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Many hotels have incorporated self-service kiosks in the lobby, such as <span class=\"notion-enable-hover\" data-token-index=\"1\">Point of Kiosk (POK)<\/span>. These devices allow guests to check in autonomously, without the need to go to the reception desk. It is ideal for those looking for speed and convenience.<!-- notionvc: 3d31cce5-8e2a-4042-8f70-883f5c6d16f6 --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ba65eaf elementor-widget elementor-widget-heading\" data-id=\"ba65eaf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Express check-in<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c08b805 elementor-widget elementor-widget-text-editor\" data-id=\"c08b805\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Express check-in is another quick option, designed for guests who have provided their information in advance. Upon arrival, they simply pick up their key or card without going through the entire process. It is an efficient way to streamline the process for those who wish to minimise their time at the front desk.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-77a2dc5 elementor-widget elementor-widget-heading\" data-id=\"77a2dc5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Virtual check-in<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fd3e609 elementor-widget elementor-widget-text-editor\" data-id=\"fd3e609\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>In this type of fully digital check-in, guests can check-in remotely and receive access codes to their room without the need for physical interaction. This offers a contactless experience, ideal in times where convenience and security are a priority.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9a66523 elementor-widget elementor-widget-image\" data-id=\"9a66523\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t<figure class=\"wp-caption\">\n\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1024\" height=\"653\" src=\"https:\/\/leanhotelsystem.com\/wp-content\/uploads\/2024\/10\/2.-Virtual-Check-in-1024x653.webp\" class=\"attachment-large size-large wp-image-7109\" alt=\"pok check in system advantages\" srcset=\"https:\/\/leanhotelsystem.com\/wp-content\/uploads\/2024\/10\/2.-Virtual-Check-in-1024x653.webp 1024w, https:\/\/leanhotelsystem.com\/wp-content\/uploads\/2024\/10\/2.-Virtual-Check-in-300x191.webp 300w, https:\/\/leanhotelsystem.com\/wp-content\/uploads\/2024\/10\/2.-Virtual-Check-in-768x490.webp 768w, https:\/\/leanhotelsystem.com\/wp-content\/uploads\/2024\/10\/2.-Virtual-Check-in-1536x979.webp 1536w, https:\/\/leanhotelsystem.com\/wp-content\/uploads\/2024\/10\/2.-Virtual-Check-in-18x12.webp 18w, https:\/\/leanhotelsystem.com\/wp-content\/uploads\/2024\/10\/2.-Virtual-Check-in.webp 1678w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t<figcaption class=\"widget-image-caption wp-caption-text\">Virtual Check-in through POK, the customer scans a QR code and when the Check-in process is completed, he\/she obtains the pin code to access his\/her room.<\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a4ae507 e-flex e-con-boxed e-con e-parent\" data-id=\"a4ae507\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c4338ff elementor-widget elementor-widget-heading\" data-id=\"c4338ff\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How does it benefit a hotel to have a modern check-in system?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5e6a1b9 elementor-widget elementor-widget-text-editor\" data-id=\"5e6a1b9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>A modern check-in system brings multiple benefits for both the hotel and the guest:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f6f4f4d elementor-widget elementor-widget-heading\" data-id=\"f6f4f4d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Increased operational efficiency<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e9d04bb elementor-widget elementor-widget-text-editor\" data-id=\"e9d04bb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Automating check-in processes, whether through kiosks, online or virtual check-in, allows hotels to optimise their employees' time, reducing the operational burden at the front desk. This not only improves efficiency, but also reduces human error.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e2bb069 elementor-widget elementor-widget-heading\" data-id=\"e2bb069\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Improve the guest experience<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1e6cdee elementor-widget elementor-widget-text-editor\" data-id=\"1e6cdee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>With modern check-in, guests enjoy a faster and smoother process, enhancing their experience right from the start. Receptionists can focus more on providing a personalised service, adopting a role more of a host than a manager.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bb08bc5 elementor-widget elementor-widget-heading\" data-id=\"bb08bc5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Reduction of human error<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a094ce2 elementor-widget elementor-widget-text-editor\" data-id=\"a094ce2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>By digitising check-in, the chances of errors in room allocation or customer data are minimised, contributing to a more reliable and accurate service.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dc563c5 elementor-widget elementor-widget-heading\" data-id=\"dc563c5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Optimisation of resource use<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-da34603 elementor-widget elementor-widget-text-editor\" data-id=\"da34603\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>A modern check-in system not only improves staff efficiency, but also reduces operational costs by reducing the need for paperwork and optimising the use of technological resources.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cb2dc6d elementor-widget elementor-widget-heading\" data-id=\"cb2dc6d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">What are the most common check-in and check-out times?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7c5c944 elementor-widget elementor-widget-text-editor\" data-id=\"7c5c944\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Standard check-in and check-out times may vary from hotel to hotel, but generally follow this schedule:<\/p><ul><li><strong>Check-in:<\/strong> Between 14:00 and 16:00.<\/li><li><strong>Check-out:<\/strong> It is usually scheduled between 11:00 and 12:00.<\/li><\/ul><p>However, many hotels are embracing greater flexibility, allowing for a more <strong>early check-ins<\/strong> o <strong>late check-outs<\/strong>.<\/p><p>This is particularly feasible in hotels that use advanced management systems such as LEAN Hotel System together with POK Point of Kiosk, which allow them to handle bookings more dynamically.<\/p><p><!-- notionvc: 4db0b03b-f27c-49db-8a83-fbdc6546dd1e --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-10d4188 elementor-widget elementor-widget-heading\" data-id=\"10d4188\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">What are the trendy technologies for the check-in process?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dc6ef88 elementor-widget elementor-widget-text-editor\" data-id=\"dc6ef88\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The check-in process has evolved from a traditional interaction at the hotel reception to an increasingly digitalised and efficient system. Today, new technologies not only streamline this process, but also improve the guest experience and optimise the hotel's operational management. Here are the main trending technologies that are transforming hotel check-in:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a3b7e6a elementor-widget elementor-widget-heading\" data-id=\"a3b7e6a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Point of Kiosks (POK)<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e24b089 elementor-widget elementor-widget-text-editor\" data-id=\"e24b089\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The <strong>self-service kiosks<\/strong> are devices that allow guests to check-in independently, without the need to interact with hotel staff. These kiosks, strategically located in the hotel lobby, work in a similar way to self-service terminals in airports, allowing guests to verify their reservation, check-in and obtain their room card or pin code.<\/p><p><strong>Additional benefits:<\/strong><\/p><ul><li>Reduction of waiting times at reception.<\/li><li>Reduced dependence on staff, especially during peak or unattended reception hours.<\/li><li>Facilitates the <strong>personalisation of the service<\/strong><\/li><\/ul><p><!-- notionvc: b9765325-4d9b-4456-b1d3-5912a4970e1e --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8404e14 elementor-widget elementor-widget-image\" data-id=\"8404e14\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t<figure class=\"wp-caption\">\n\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/leanhotelsystem.com\/wp-content\/uploads\/2024\/10\/3.-POK-1024x683.webp\" class=\"attachment-large size-large wp-image-7112\" alt=\"check in system for hotels\" srcset=\"https:\/\/leanhotelsystem.com\/wp-content\/uploads\/2024\/10\/3.-POK-1024x683.webp 1024w, https:\/\/leanhotelsystem.com\/wp-content\/uploads\/2024\/10\/3.-POK-300x200.webp 300w, https:\/\/leanhotelsystem.com\/wp-content\/uploads\/2024\/10\/3.-POK-768x512.webp 768w, https:\/\/leanhotelsystem.com\/wp-content\/uploads\/2024\/10\/3.-POK-1536x1024.webp 1536w, https:\/\/leanhotelsystem.com\/wp-content\/uploads\/2024\/10\/3.-POK-2048x1365.webp 2048w, https:\/\/leanhotelsystem.com\/wp-content\/uploads\/2024\/10\/3.-POK-18x12.webp 18w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t<figcaption class=\"widget-image-caption wp-caption-text\">Indoor self-service kiosk.<\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fe232d5 elementor-widget elementor-widget-heading\" data-id=\"fe232d5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">PIN code access keys<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-88217e6 elementor-widget elementor-widget-text-editor\" data-id=\"88217e6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>After completing check-in, guests receive a unique PIN code that they can use to access their room during their stay. This system offers a completely digital experience, eliminating the need for physical keys or magnetic cards.<\/p><p><strong>Additional benefits:<\/strong><\/p><ul><li>Increases security, as codes can be customised and regenerated at any time.<\/li><li>Eliminates the problems associated with physical keys.<\/li><li>It improves flexibility for the hotel, as there is no need to physically interact with the guest to manage access to the room.<\/li><\/ul><p><!-- notionvc: fcc240e4-11e1-4fff-84d1-5c94801b0de1 --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0252a0a elementor-widget elementor-widget-heading\" data-id=\"0252a0a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Facial and biometric recognition<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-89a67b0 elementor-widget elementor-widget-text-editor\" data-id=\"89a67b0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The <strong>facial recognition<\/strong> and biometric technologies allow guests to complete their check-in without the need to show ID or physically interact with staff. These technologies are also used to access private areas or make payments in the hotel's restaurants and bars.<\/p><p><strong>Additional benefits:<\/strong><\/p><ul><li>Mayor <strong>security<\/strong> in the access to the rooms.<\/li><li>A contactless check-in experience.<\/li><li>It facilitates a seamless and personalised experience, as biometric data can be linked to the guest's preferred services.<\/li><\/ul><p><!-- notionvc: aab88645-8976-4aaa-be07-a800ef9d1594 --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5c0b101 elementor-widget elementor-widget-heading\" data-id=\"5c0b101\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Mobile check-in and hotel applications<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5c5e430 elementor-widget elementor-widget-text-editor\" data-id=\"5c5e430\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The <strong>mobile applications<\/strong> allow guests to check in before arriving at the hotel, access their room using their phone as a key, and manage other aspects of their stay, such as room service requests.<\/p><p><strong>Additional benefits:<\/strong><\/p><ul><li><p>The guest is in complete control of his stay.<\/p><\/li><li><p>It offers an avenue for <strong>direct communication<\/strong> between the hotel and the guest.<\/p><\/li><li><p>Additional payments and bookings can be handled directly from the app.<\/p><\/li><\/ul><p><!-- notionvc: c5860d27-4f9f-4ae5-be3e-e8c21aa6a40e --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d914776 elementor-widget elementor-widget-heading\" data-id=\"d914776\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Artificial Intelligence and chatbots<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f0290e4 elementor-widget elementor-widget-text-editor\" data-id=\"f0290e4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The <strong>chatbots<\/strong> and the <strong>Artificial Intelligence (AI)<\/strong> allow you to anticipate guest needs and manage check-in autonomously. These tools offer a more personalised and efficient service, freeing staff to concentrate on higher-value tasks.<\/p><p><strong>Additional benefits:<\/strong><\/p><ul><li>They allow attention to <strong>24\/7<\/strong> without the need for human intervention.<\/li><li>They facilitate a <strong>faster check-in<\/strong> and anticipated.<\/li><li>They increase the <strong>operational efficiency<\/strong> by automating repetitive tasks.<\/li><\/ul><p><!-- notionvc: 502c6deb-696c-4116-804c-b47ea6d4a8de --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Inicio \u00bfQu\u00e9 es el check-in de un hotel? La mejor guia para tus huespedes El check-in es el proceso mediante [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":7111,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_angie_page":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"page_builder":"","footnotes":""},"categories":[127,124,125],"tags":[42],"class_list":["post-7108","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-check-in-hotelero","category-experiencia-del-huesped","category-procesos-de-llegada","tag-lean-hotel-system"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>\u00bfQu\u00e9 es el check-in de un hotel? 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