{"id":9994,"date":"2025-11-14T06:46:01","date_gmt":"2025-11-14T06:46:01","guid":{"rendered":"https:\/\/leanhotelsystem.com\/?p=9994"},"modified":"2025-12-09T19:42:05","modified_gmt":"2025-12-09T19:42:05","slug":"how-to-manage-group-bookings-in-multiple-hotels-and-stay-in-control","status":"publish","type":"post","link":"https:\/\/leanhotelsystem.com\/en\/como-gestionar-reservas-de-grupo-en-multiples-hoteles-y-no-perder-el-control\/","title":{"rendered":"How to manage group bookings in multiple hotels and not lose control?"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"9994\" class=\"elementor elementor-9994\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1752d588 e-con-full e-flex e-con e-parent\" data-id=\"1752d588\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-341583a3 e-con-full e-flex e-con e-child\" data-id=\"341583a3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3f782fd3 elementor-widget elementor-widget-hfe-breadcrumbs-widget\" data-id=\"3f782fd3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"hfe-breadcrumbs-widget.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<nav aria-label=\"Breadcrumb\"><ul class=\"hfe-breadcrumbs hfe-breadcrumbs-show-home\"><li class=\"hfe-breadcrumbs-item hfe-breadcrumbs-first\"><span class=\"hfe-breadcrumbs-home-icon\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-home\" viewbox=\"0 0 576 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M280.37 148.26L96 300.11V464a16 16 0 0 0 16 16l112.06-.29a16 16 0 0 0 15.92-16V368a16 16 0 0 1 16-16h64a16 16 0 0 1 16 16v95.64a16 16 0 0 0 16 16.05L464 480a16 16 0 0 0 16-16V300L295.67 148.26a12.19 12.19 0 0 0-15.3 0zM571.6 251.47L488 182.56V44.05a12 12 0 0 0-12-12h-56a12 12 0 0 0-12 12v72.61L318.47 43a48 48 0 0 0-61 0L4.34 251.47a12 12 0 0 0-1.6 16.9l25.5 31A12 12 0 0 0 45.15 301l235.22-193.74a12.19 12.19 0 0 1 15.3 0L530.9 301a12 12 0 0 0 16.9-1.6l25.5-31a12 12 0 0 0-1.7-16.93z\"><\/path><\/svg><\/span><a href=\"https:\/\/leanhotelsystem.com\/en\"><span class=\"hfe-breadcrumbs-text\">Home<\/span><\/a><\/li><\/ul><\/nav>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4bc65240 elementor-widget elementor-widget-heading\" data-id=\"4bc65240\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">How to manage group bookings in multiple hotels and not lose control?<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5205fe9e elementor-widget elementor-widget-text-editor\" data-id=\"5205fe9e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Managing group bookings across multiple hotels requires coordination, quota control and seamless communication between properties. For an accommodation manager, the challenge is to maintain profitability and operational consistency across the chain. Multi-property management needs standardised processes and tools that centralise information without losing local detail. <strong>In this article we will look at how to structure the workflow,<\/strong> which indicators to monitor and how LEAN Hotel System PMS improves daily operations.<\/p><p><!-- notionvc: 2537b69c-d87d-48e7-99bd-e03de26256a9 --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-de06fdc elementor-widget elementor-widget-image\" data-id=\"de06fdc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/leanhotelsystem.com\/wp-content\/uploads\/2025\/11\/como-gestionar-las-reservas-de-grupo-en-multiples-hoteles-1024x683.webp\" class=\"attachment-large size-large wp-image-9996\" alt=\"how to manage group bookings in multiple hotels\" srcset=\"https:\/\/leanhotelsystem.com\/wp-content\/uploads\/2025\/11\/como-gestionar-las-reservas-de-grupo-en-multiples-hoteles-1024x683.webp 1024w, https:\/\/leanhotelsystem.com\/wp-content\/uploads\/2025\/11\/como-gestionar-las-reservas-de-grupo-en-multiples-hoteles-300x200.webp 300w, https:\/\/leanhotelsystem.com\/wp-content\/uploads\/2025\/11\/como-gestionar-las-reservas-de-grupo-en-multiples-hoteles-768x513.webp 768w, https:\/\/leanhotelsystem.com\/wp-content\/uploads\/2025\/11\/como-gestionar-las-reservas-de-grupo-en-multiples-hoteles-1536x1025.webp 1536w, https:\/\/leanhotelsystem.com\/wp-content\/uploads\/2025\/11\/como-gestionar-las-reservas-de-grupo-en-multiples-hoteles-2048x1367.webp 2048w, https:\/\/leanhotelsystem.com\/wp-content\/uploads\/2025\/11\/como-gestionar-las-reservas-de-grupo-en-multiples-hoteles-18x12.webp 18w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4bfead56 elementor-widget elementor-widget-heading\" data-id=\"4bfead56\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">What changes in a multi-ownership environment<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-51b2a07 elementor-widget elementor-widget-text-editor\" data-id=\"51b2a07\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>When a hotel chain or group manages several properties, the same group may be spread across different locations. This brings additional challenges that do not exist in a single hotel. Inventory coordination, rate uniformity and communication between teams become essential.<\/p><p><!-- notionvc: 347b2324-5c61-4d9d-9e89-33fd2d98dea2 --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-68351415 e-n-tabs-mobile elementor-widget elementor-widget-n-tabs\" data-id=\"68351415\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;horizontal_scroll&quot;:&quot;disable&quot;}\" data-widget_type=\"nested-tabs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-tabs\" data-widget-number=\"1748309013\" aria-label=\"Schede. Apri gli elementi con Invio o Spazio, chiudili con Esc e naviga con i tasti freccia.\" data-no-translation-aria-label=\"\">\n\t\t\t<div class=\"e-n-tabs-heading\" role=\"tablist\">\n\t\t\t\t\t<button id=\"e-n-tab-title-17483090131\" data-tab-title-id=\"e-n-tab-title-17483090131\" class=\"e-n-tab-title\" aria-selected=\"true\" data-tab-index=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"e-n-tab-content-17483090131\" style=\"--n-tabs-title-order: 1;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tStructure and permissions\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-17483090132\" data-tab-title-id=\"e-n-tab-title-17483090132\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-17483090132\" style=\"--n-tabs-title-order: 2;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tSynchronised rates and availability\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t\t<\/div>\n\t\t\t<div class=\"e-n-tabs-content\">\n\t\t\t\t<div id=\"e-n-tab-content-17483090131\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-17483090131\" data-tab-index=\"1\" style=\"--n-tabs-title-order: 1;\" class=\"e-active elementor-element elementor-element-16c958ba e-flex e-con-boxed e-con e-child\" data-id=\"16c958ba\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3f49faae elementor-widget elementor-widget-text-editor\" data-id=\"3f49faae\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Each hotel retains its operational independence, but the accommodation manager needs global access to all data. A multi-hotel system must be able to view availability, rates and bookings for each property without the need to constantly change environments. The key is to define permissions and access levels to ensure traceability and control.<\/p><p><!-- notionvc: 347b2324-5c61-4d9d-9e89-33fd2d98dea2 --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div id=\"e-n-tab-content-17483090132\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-17483090132\" data-tab-index=\"2\" style=\"--n-tabs-title-order: 2;\" class=\"elementor-element elementor-element-39682ea8 e-flex e-con-boxed e-con e-child\" data-id=\"39682ea8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-59486a57 elementor-widget elementor-widget-text-editor\" data-id=\"59486a57\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Manual management or the exchange of spreadsheets leads to errors and wasted time. A PMS with multi-hotel architecture keeps quotas and rates synchronised in real time. This avoids selling the same room twice or applying different rates to the same group.<\/p><p><!-- notionvc: 7cc6d457-1a93-4053-bb54-7e798496243d --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2ac2fcb elementor-widget elementor-widget-heading\" data-id=\"2ac2fcb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Step-by-step workflow for multi-hotel room blocks<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a211a1e elementor-widget elementor-widget-text-editor\" data-id=\"a211a1e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>In hotel chains or groups, coordination between properties is key. Although each hotel maintains its operational independence, a system such as LEAN Hotel System PMS allows all the group bookings of the properties to which the user has access to be viewed from a single panel, facilitating supervision and control without losing local detail.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1d2fafe elementor-widget elementor-widget-html\" data-id=\"1d2fafe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div style=\"margin-bottom: 12px;\">\r\n  <span style=\"color: #d63384;\">\ud83d\udccc<\/span>\r\n  <h3 style=\"display: inline; font-family: 'Roboto', sans-serif; font-size: 16px; color: #000000; font-weight: bold; margin: 0;\">\r\n    Recruitment and qualification\r\n  <\/h3>\r\n  <span style=\"font-family: 'Roboto', sans-serif; font-size: 16px; color: #000000;\">\r\nIt all starts with the client's request. It is essential to classify the type of group (corporate, sports, educational or social) and assess whether it will be accommodated in a single property or divided among several. At this point, coordination between hotels is essential to determine the availability and viability of the group.\r\n  <\/span>\r\n<\/div>\r\n\r\n<div style=\"margin-bottom: 12px;\">\r\n  <span style=\"color: #d63384;\">\ud83d\udccc<\/span>\r\n  <h3 style=\"display: inline; font-family: 'Roboto', sans-serif; font-size: 16px; color: #000000; font-weight: bold; margin: 0;\">\r\nProposal and contract\r\n  <\/h3>\r\n  <span style=\"font-family: 'Roboto', sans-serif; font-size: 16px; color: #000000;\">\r\nMargins remain tight. Cost control and profitability improvement are priorities. Without an efficient hotel management tool, it is impossible to have real visibility over the business.\r\nIn our experience, a PMS that automates tasks, centralises information and provides analytics delivers significant operational savings and a direct return.\r\n  <\/span>\r\n<\/div>\r\n<div style=\"margin-bottom: 12px;\">\r\n  <span style=\"color: #d63384;\">\ud83d\udccc<\/span>\r\n  <h3 style=\"display: inline; font-family: 'Roboto', sans-serif; font-size: 16px; color: #000000; font-weight: bold; margin: 0;\">\r\nPick-up monitoring and adjustments\r\n  <\/h3>\r\n  <span style=\"font-family: 'Roboto', sans-serif; font-size: 16px; color: #000000;\">\r\nPick-up monitoring is still carried out at the level of each hotel, but it is now possible to consult the evolution of all the group blocks as a whole. Early detection of low conversion or over-quota allows for faster action, maintaining operational efficiency throughout the chain.\r\n  <\/span>\r\n<\/div>\r\n<div style=\"margin-bottom: 12px;\">\r\n  <span style=\"color: #d63384;\">\ud83d\udccc<\/span>\r\n  <h3 style=\"display: inline; font-family: 'Roboto', sans-serif; font-size: 16px; color: #000000; font-weight: bold; margin: 0;\">\r\nRooming list and pre-arrival\r\n  <\/h3>\r\n  <span style=\"font-family: 'Roboto', sans-serif; font-size: 16px; color: #000000;\">\r\nEach property manages its own rooming list, but the multi-hotel dashboard allows for a consolidated view of group information. This improves coordination between departments and ensures that all properties involved are aligned in terms of arrivals, preferences and special needs.\r\n  <\/span>\r\n<\/div>\r\n\r\n<div style=\"margin-bottom: 12px;\">\r\n  <span style=\"color: #d63384;\">\ud83d\udccc<\/span>\r\n  <h3 style=\"display: inline; font-family: 'Roboto', sans-serif; font-size: 16px; color: #000000; font-weight: bold; margin: 0;\">\r\nClosure, invoicing and post-stay\r\n  <\/h3>\r\n  <span style=\"font-family: 'Roboto', sans-serif; font-size: 16px; color: #000000;\">\r\nGroup billing and closing is managed by property, but LEAN's multi-hotel PMS provides comparative reporting and a global view of performance across all blocks. This centralised visibility allows you to analyse results, identify opportunities for improvement and strengthen collaboration between hotels.\r\n  <\/span>\r\n<\/div>\r\n\r\n<div>\r\n      <span style=\"color: #d63384;\">\ud83d\udccc<\/span>\r\n  <h3 style=\"display: inline; font-family: 'Roboto', sans-serif; font-size: 16px; color: #000000; font-weight: bold; margin: 0;\">\r\nBlock creation and cut-off dates\r\n  <\/h3>\r\n  <span style=\"font-family: 'Roboto', sans-serif; font-size: 16px; color: #000000;\">\r\nEach hotel creates and manages its own block within the PMS. With the new multi-hotel functionality, the accommodation manager or user with global permissions can view all the active blocks of the different properties from a single panel, facilitating overall monitoring and decision making based on up-to-date data, without the need to change environment.\r\n\r\n  <\/span>\r\n<\/div>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-412b78b elementor-widget elementor-widget-heading\" data-id=\"412b78b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Essential tools and architecture<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3eedf0e elementor-widget elementor-widget-text-editor\" data-id=\"3eedf0e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The technological ecosystem defines the efficiency of the process. The basic tools are:<\/p><p><!-- notionvc: 2537b69c-d87d-48e7-99bd-e03de26256a9 --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4413253b elementor-widget elementor-widget-heading\" data-id=\"4413253b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Multi-property PMS<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-471215c elementor-widget elementor-widget-text-editor\" data-id=\"471215c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>It is the operational core. It enables centralised block management, inventory control and complete visibility. LEAN Hotel System PMS provides a structure that makes it easy to change ownership without losing context, ideal for managers overseeing multiple locations.<\/p><p><!-- notionvc: 2537b69c-d87d-48e7-99bd-e03de26256a9 --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b49d694 elementor-widget elementor-widget-heading\" data-id=\"b49d694\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Booking engine with group codes<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-597f5d6 elementor-widget elementor-widget-text-editor\" data-id=\"597f5d6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>A group-code ready engine allows you to generate customised links and streamline the direct booking process. This avoids manual upload errors and offers full traceability.<\/p><p><!-- notionvc: 2537b69c-d87d-48e7-99bd-e03de26256a9 --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8273844 elementor-widget elementor-widget-heading\" data-id=\"8273844\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">CRM and MICE module<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f9f8df1 elementor-widget elementor-widget-text-editor\" data-id=\"f9f8df1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>CRM facilitates the management of contacts, contracts and leads. Integrating it with the PMS ensures data consistency and effective follow-up of MICE opportunities.<\/p><p><!-- notionvc: 2537b69c-d87d-48e7-99bd-e03de26256a9 --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-882423e elementor-widget elementor-widget-heading\" data-id=\"882423e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Payment gateway and reconciliation<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2a554130 elementor-widget elementor-widget-text-editor\" data-id=\"2a554130\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>A centralised payment system ensures financial security and control. It allows deposits and advances to be processed without duplication or reconciliation errors.<\/p><p><!-- notionvc: 2537b69c-d87d-48e7-99bd-e03de26256a9 --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-adaae90 elementor-widget elementor-widget-heading\" data-id=\"adaae90\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Case study: Multi-property booking panel in LEAN Hotel System PMS<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-efb6198 elementor-widget elementor-widget-text-editor\" data-id=\"efb6198\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>LEAN Hotel System PMS now allows users to view group bookings for multiple properties from a single dashboard. This upgrade makes it easier to search and monitor groups without the need to change hotels.<\/p><p>The user can consult all group bookings of the hotels to which he has access, apply filters and obtain a consolidated view of the status of each block. Although operational actions (create, modify or assign rooms) are still restricted to the active property, this centralised visibility saves time and improves coordination between hotels.<\/p><p><!-- notionvc: 2537b69c-d87d-48e7-99bd-e03de26256a9 --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-211b765 elementor-widget elementor-widget-image\" data-id=\"211b765\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t<figure class=\"wp-caption\">\n\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1024\" height=\"250\" src=\"https:\/\/leanhotelsystem.com\/wp-content\/uploads\/2025\/11\/como-gestionar-resenas-de-hoteles-1024x250.webp\" class=\"attachment-large size-large wp-image-9995\" alt=\"how to manage hotel reviews\" srcset=\"https:\/\/leanhotelsystem.com\/wp-content\/uploads\/2025\/11\/como-gestionar-resenas-de-hoteles-1024x250.webp 1024w, https:\/\/leanhotelsystem.com\/wp-content\/uploads\/2025\/11\/como-gestionar-resenas-de-hoteles-300x73.webp 300w, https:\/\/leanhotelsystem.com\/wp-content\/uploads\/2025\/11\/como-gestionar-resenas-de-hoteles-768x187.webp 768w, https:\/\/leanhotelsystem.com\/wp-content\/uploads\/2025\/11\/como-gestionar-resenas-de-hoteles-1536x375.webp 1536w, https:\/\/leanhotelsystem.com\/wp-content\/uploads\/2025\/11\/como-gestionar-resenas-de-hoteles-18x4.webp 18w, https:\/\/leanhotelsystem.com\/wp-content\/uploads\/2025\/11\/como-gestionar-resenas-de-hoteles.webp 1885w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t<figcaption class=\"widget-image-caption wp-caption-text\">LEAN Hotel System group panel<\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d5756ed elementor-widget elementor-widget-text-editor\" data-id=\"d5756ed\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The main benefits are:<\/p><ul><li>Reduced time in locating and reviewing group bookings.<\/li><li>Reduced risk of errors due to duplicate or overlapping data.<\/li><li>Greater clarity and transparency in multi-hotel operations.<\/li><li>Global analytical skills to support strategic decision making.<\/li><\/ul><p>Thanks to this functionality, the accommodation manager or user with multi-hotel permissions can monitor the performance of each block and evaluate occupancy globally, without relying on spreadsheets or cross mails, keeping control of each hotel individually.<\/p><p><!-- notionvc: facdde59-944c-45f6-9e64-7129e5bd85dd --><\/p><p><!-- notionvc: 2537b69c-d87d-48e7-99bd-e03de26256a9 --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bd48345 elementor-widget elementor-widget-heading\" data-id=\"bd48345\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Pricing strategies and quotas<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-585336e elementor-widget elementor-widget-text-editor\" data-id=\"585336e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The tariff policy for multi-hotel groups should be consistent but flexible. Key recommendations:<\/p><ul><li>Create a master tariff code with variations per hotel.<\/li><li>Maintain homogeneous cancellation and deposit criteria.<\/li><li>Analyse the overall performance of the group against BAR rates.<\/li><li>Apply volume-based scaled benefits or courtesies.<\/li><\/ul><p>The aim is to balance individual hotel profitability with group customer satisfaction.<\/p><p><!-- notionvc: 2fe8c25b-0ab4-4db3-93df-dce25f48a9ac --><\/p><p><!-- notionvc: 347b2324-5c61-4d9d-9e89-33fd2d98dea2 --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-01d6f10 elementor-widget elementor-widget-heading\" data-id=\"01d6f10\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Operational comparisons<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-77f682a e-n-tabs-mobile elementor-widget elementor-widget-n-tabs\" data-id=\"77f682a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;horizontal_scroll&quot;:&quot;disable&quot;}\" data-widget_type=\"nested-tabs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-tabs\" data-widget-number=\"125790250\" aria-label=\"Schede. Apri gli elementi con Invio o Spazio, chiudili con Esc e naviga con i tasti freccia.\" data-no-translation-aria-label=\"\">\n\t\t\t<div class=\"e-n-tabs-heading\" role=\"tablist\">\n\t\t\t\t\t<button id=\"e-n-tab-title-1257902501\" data-tab-title-id=\"e-n-tab-title-1257902501\" class=\"e-n-tab-title\" aria-selected=\"true\" data-tab-index=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"e-n-tab-content-1257902501\" style=\"--n-tabs-title-order: 1;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tCentralised or proprietary management\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-1257902502\" data-tab-title-id=\"e-n-tab-title-1257902502\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-1257902502\" style=\"--n-tabs-title-order: 2;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tHard and soft blocks\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t\t<\/div>\n\t\t\t<div class=\"e-n-tabs-content\">\n\t\t\t\t<div id=\"e-n-tab-content-1257902501\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-1257902501\" data-tab-index=\"1\" style=\"--n-tabs-title-order: 1;\" class=\"e-active elementor-element elementor-element-49b4be3 e-flex e-con-boxed e-con e-child\" data-id=\"49b4be3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-641068b elementor-widget elementor-widget-text-editor\" data-id=\"641068b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Centralised management provides control and uniformity. It allows total demand to be analysed and groups to be redistributed according to the occupancy of each hotel. However, it requires technical training and fluid communication between local teams.<\/p><p>Proprietary management gives more autonomy, but can lead to inconsistencies in pricing or availability. The ideal balance is usually a hybrid model with central control and local execution.<\/p><p><!-- notionvc: 347b2324-5c61-4d9d-9e89-33fd2d98dea2 --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div id=\"e-n-tab-content-1257902502\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-1257902502\" data-tab-index=\"2\" style=\"--n-tabs-title-order: 2;\" class=\"elementor-element elementor-element-c1453bd e-flex e-con-boxed e-con e-child\" data-id=\"c1453bd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-53866be elementor-widget elementor-widget-text-editor\" data-id=\"53866be\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The hard block involves firm commitment and penalties for non-utilisation. The soft block is more flexible but reduces the revenue forecast. In chains with several properties it can be combined: hard block in the main hotel and soft block in the secondary hotels, adjusting according to the rate of bookings.<\/p><p><!-- notionvc: 7cc6d457-1a93-4053-bb54-7e798496243d --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b6f48d1 elementor-widget elementor-widget-heading\" data-id=\"b6f48d1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Templates and key documents<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1826705 elementor-widget elementor-widget-text-editor\" data-id=\"1826705\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Standardising documentation improves agility. The basics are:<\/p><ul><li>Commercial proposal adapted to a multi-hotel.<\/li><li>General contract with annexes per property.<\/li><li>Addendum for modifications of quotas or dates.<\/li><li>Consolidated and versioned rooming list.<\/li><li>BEO for associated events.<\/li><li>Pre-arrival coordination checklist.<\/li><\/ul><p>Centralising these templates in the PMS ensures consistency of information.<\/p><p><!-- notionvc: 052ae32e-6390-4e74-98ed-7669402f6075 --><\/p><p><!-- notionvc: 347b2324-5c61-4d9d-9e89-33fd2d98dea2 --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-545340d elementor-widget elementor-widget-heading\" data-id=\"545340d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Savings and bargaining<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-28d4903 elementor-widget elementor-widget-text-editor\" data-id=\"28d4903\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Controlling costs without affecting the customer experience is essential. The accommodation manager can apply strategies such as:<\/p><ul><li>Review cut-off dates to release inventory in advance.<\/li><li>Negotiate scaled gratuities according to the number of rooms.<\/li><li>Coordinate with F&amp;B to optimise menus and minimise wastage.<\/li><li>Offer cross-incentives such as late check-out or selective upgrades.<\/li><\/ul><p>Global management allows decisions to be made that benefit the whole chain, not just one property.<\/p><p><!-- notionvc: fc57e0af-a607-4adc-8bd0-e1d4a23918d1 --><\/p><p><!-- notionvc: 8ebdc62d-33ae-4aaa-a97d-b407aa72a39e --><\/p><p><!-- notionvc: 347b2324-5c61-4d9d-9e89-33fd2d98dea2 --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-725d9e0 elementor-widget elementor-widget-heading\" data-id=\"725d9e0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Frequent problems and solutions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cfc23b4 elementor-widget elementor-widget-text-editor\" data-id=\"cfc23b4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ol><li>Overbooking between hotels: check inventory in real time from the PMS.<\/li><li>Duplicity of tariffs: maintain unique group codes on all channels.<\/li><li>Lack of communication: appoint one group coordinator per chain.<\/li><li>Invoicing errors: consolidating receipts and deposits in the PMS.<\/li><li>Outdated rooming list: storing versions and change control.<\/li><li>Uncoordinated upgrades: record all grants in a common panel.<\/li><li>Permission confusion: define access roles by hierarchical level.<\/li><\/ol><p><!-- notionvc: 8f1b2be1-3699-4344-b431-0ed942e0f9a1 --><\/p><p><!-- notionvc: 8ebdc62d-33ae-4aaa-a97d-b407aa72a39e --><\/p><p><!-- notionvc: 347b2324-5c61-4d9d-9e89-33fd2d98dea2 --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f9db0fa elementor-widget elementor-widget-heading\" data-id=\"f9db0fa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">What is virtual check-in at a hotel?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cc76344 elementor-widget elementor-widget-n-accordion\" data-id=\"cc76344\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;expanded&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2140\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-2140\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Why is a multi-hotel PMS necessary to manage groups in chains? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2140\" class=\"elementor-element elementor-element-4cc7552 e-con-full e-flex e-con e-child\" data-id=\"4cc7552\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-452ec38 elementor-widget elementor-widget-text-editor\" data-id=\"452ec38\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>With a multi-hotel PMS, the accommodation manager can monitor in real time the occupancy of each property and maintain consistent control of rates and policies. It also simplifies corporate auditing and reporting.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2141\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2141\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Can different rates be applied to the same group in different hotels? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2141\" class=\"elementor-element elementor-element-65f68b9 e-con-full e-flex e-con e-child\" data-id=\"65f68b9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-699dee8 elementor-widget elementor-widget-text-editor\" data-id=\"699dee8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Yes, it is common to adjust the tariff according to category, location or services included, while maintaining a consistent overall policy. The PMS should allow linking all tariffs to the same group code to facilitate joint analysis and unified billing.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2142\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2142\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> How do you manage a group booking that grows and requires new rooms in another hotel? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2142\" class=\"elementor-element elementor-element-a008d15 e-con-full e-flex e-con e-child\" data-id=\"a008d15\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-70614a7 elementor-widget elementor-widget-text-editor\" data-id=\"70614a7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>If a group needs additional rooms in another property, each hotel must create its own block independently. The multi-hotel panel allows you to view all the blocks in the group as a whole, facilitating coordination and monitoring.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2143\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2143\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> What are the advantages of centralised billing? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2143\" class=\"elementor-element elementor-element-f84c0ac e-con-full e-flex e-con e-child\" data-id=\"f84c0ac\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7265402 elementor-widget elementor-widget-text-editor\" data-id=\"7265402\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Simplifies the accounting process and avoids discrepancies between hotels. The customer receives a consolidated invoice if agreed, while each property keeps its own internal records. This reduces administrative work and improves financial transparency.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2144\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2144\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> How to measure the profitability of a group spread over several hotels? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2144\" class=\"elementor-element elementor-element-d13d0e9 e-con-full e-flex e-con e-child\" data-id=\"d13d0e9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d9525f9 elementor-widget elementor-widget-text-editor\" data-id=\"d9525f9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Profitability is measured by analysing the ADR and RevPAR of each property and the total impact of the group on the chain. A multi-hotel PMS provides comparative reporting and allows you to assess whether the group's distribution has optimised occupancy or generated additional costs.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2145\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"6\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2145\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> How are deposits and payments handled in multi-tenancy environments? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2145\" class=\"elementor-element elementor-element-023c013 e-con-full e-flex e-con e-child\" data-id=\"023c013\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-04d5ef9 elementor-widget elementor-widget-text-editor\" data-id=\"04d5ef9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The recommendation is to centralise collections at the head office or in a common accounting centre. The PMS should record payments per hotel and allocate them to the entire group, maintaining traceability for audits.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2146\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"7\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2146\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> What are the most common mistakes in group management and how to avoid them? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2146\" class=\"elementor-element elementor-element-cfaf14a e-con-full e-flex e-con e-child\" data-id=\"cfaf14a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4b4c859 elementor-widget elementor-widget-text-editor\" data-id=\"4b4c859\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The most common mistakes are duplicating blocks, releasing inventory after the deadline or applying inconsistent policies. To avoid them, it is essential to have clear procedures, a PMS with automatic alerts and continuous communication between the teams of each property.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2c1e3c8 elementor-widget elementor-widget-text-editor\" data-id=\"2c1e3c8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Managing group bookings across multiple hotels requires planning, technology and a clear strategy. A PMS such as <strong>LEAN Hotel System PMS<\/strong> allows accommodation managers to coordinate multiple properties from a single interface, optimise quotas and maintain consistency in the customer experience.<\/p><p>Centralising visualisation not only improves operational efficiency, but also enables analysis of the overall performance of the chain.<\/p><p>The next step is to review internal processes, train staff in the use of the PMS and take advantage of all the functionalities available to achieve a more agile and profitable operation, aligned with the new demands of the MICE and corporate market.<\/p><p><!-- notionvc: 4a60cca4-212d-4c4b-ad38-81b28a0d0492 --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-54f1ce0f elementor-widget elementor-widget-heading\" data-id=\"54f1ce0f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div 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itemprop=\"author\"> \n\t\t\t\t\t\t\t<a href=\"https:\/\/leanhotelsystem.com\/en\/author\/lean-hotel-system-seo\/\">\n\t\t\t\n\t\t\t\t\t\t<span class=\"hfe-post-info-icon\">\n\t\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-user-circle\" viewbox=\"0 0 496 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M248 104c-53 0-96 43-96 96s43 96 96 96 96-43 96-96-43-96-96-96zm0 144c-26.5 0-48-21.5-48-48s21.5-48 48-48 48 21.5 48 48-21.5 48-48 48zm0-240C111 8 0 119 0 256s111 248 248 248 248-111 248-248S385 8 248 8zm0 448c-49.7 0-95.1-18.3-130.1-48.4 14.9-23 40.4-38.6 69.6-39.5 20.8 6.4 40.6 9.6 60.5 9.6s39.7-3.1 60.5-9.6c29.2 1 54.7 16.5 69.6 39.5-35 30.1-80.4 48.4-130.1 48.4zm162.7-84.1c-24.4-31.4-62.1-51.9-105.1-51.9-10.2 0-26 9.6-57.6 9.6-31.5 0-47.4-9.6-57.6-9.6-42.9 0-80.6 20.5-105.1 51.9C61.9 339.2 48 299.2 48 256c0-110.3 89.7-200 200-200s200 89.7 200 200c0 43.2-13.9 83.2-37.3 115.9z\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<span class=\"hfe-post-info-text hfe-post-info__item hfe-post-info__item--type-author\">\n\t\t\t\n\t\t\t\t\t\t\tLean Hotel System\t\t\t\t\t<\/span>\n\t\t\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/li>\n\t\t\t\t<li class=\"hfe-post-info-item elementor-repeater-item-0b41359 hfe-post-info-inline-item\"> \n\t\t\t\n\t\t\t\t\t\t<span class=\"hfe-post-info-icon\">\n\t\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-clock\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zm0 448c-110.5 0-200-89.5-200-200S145.5 56 256 56s200 89.5 200 200-89.5 200-200 200zm61.8-104.4l-84.9-61.7c-3.1-2.3-4.9-5.9-4.9-9.7V116c0-6.6 5.4-12 12-12h32c6.6 0 12 5.4 12 12v141.7l66.8 48.6c5.4 3.9 6.5 11.4 2.6 16.8L334.6 349c-3.9 5.3-11.4 6.5-16.8 2.6z\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<span class=\"hfe-post-info-text hfe-post-info__item hfe-post-info__item--type-time\">\n\t\t\t\n\t\t\t\t\t\t\t5:09 pm\t\t\t\t\t<\/span>\n\t\t\n\t\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3fd2548d elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"3fd2548d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.linkedin.com\/company\/lean-hotels-cars-management-systems\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-linkedin\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 32H31.9C14.3 32 0 46.5 0 64.3v383.4C0 465.5 14.3 480 31.9 480H416c17.6 0 32-14.5 32-32.3V64.3c0-17.8-14.4-32.3-32-32.3zM135.4 416H69V202.2h66.5V416zm-33.2-243c-21.3 0-38.5-17.3-38.5-38.5S80.9 96 102.2 96c21.2 0 38.5 17.3 38.5 38.5 0 21.3-17.2 38.5-38.5 38.5zm282.1 243h-66.4V312c0-24.8-.5-56.7-34.5-56.7-34.6 0-39.9 27-39.9 54.9V416h-66.4V202.2h63.7v29.2h.9c8.9-16.8 30.6-34.5 62.9-34.5 67.2 0 79.7 44.3 79.7 101.9V416z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Follow us on Linkedin and don't miss anything!<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-52a4716a e-con-full e-flex e-con e-child\" data-id=\"52a4716a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-d705bfa e-con-full e-flex e-con e-child\" data-id=\"d705bfa\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7f7485b6 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"7f7485b6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-calendar-check\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M400 64h-48V12c0-6.627-5.373-12-12-12h-40c-6.627 0-12 5.373-12 12v52H160V12c0-6.627-5.373-12-12-12h-40c-6.627 0-12 5.373-12 12v52H48C21.49 64 0 85.49 0 112v352c0 26.51 21.49 48 48 48h352c26.51 0 48-21.49 48-48V112c0-26.51-21.49-48-48-48zm-6 400H54a6 6 0 0 1-6-6V160h352v298a6 6 0 0 1-6 6zm-52.849-200.65L198.842 404.519c-4.705 4.667-12.303 4.637-16.971-.068l-75.091-75.699c-4.667-4.705-4.637-12.303.068-16.971l22.719-22.536c4.705-4.667 12.303-4.637 16.97.069l44.104 44.461 111.072-110.181c4.705-4.667 12.303-4.637 16.971.068l22.536 22.718c4.667 4.705 4.636 12.303-.069 16.97z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2dc17f88 elementor-widget elementor-widget-heading\" data-id=\"2dc17f88\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">REQUEST YOUR DEMO TODAY<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-179ce72e elementor-widget elementor-widget-text-editor\" data-id=\"179ce72e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div 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Gestionar reservas de grupo en varios 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