{"id":10470,"date":"2026-01-27T15:58:17","date_gmt":"2026-01-27T15:58:17","guid":{"rendered":"https:\/\/leanhotelsystem.com\/?p=10470"},"modified":"2026-01-27T16:01:20","modified_gmt":"2026-01-27T16:01:20","slug":"lenregistrement-mobile-dans-les-hotels-lefficacite-operationnelle-et-lamelioration-de-lexperience-des-clients","status":"publish","type":"post","link":"https:\/\/leanhotelsystem.com\/fr\/check-in-a-traves-del-movil-en-hoteles-eficiencia-operativa-y-mejor-experiencia-del-huesped\/","title":{"rendered":"Enregistrement mobile dans les h\u00f4tels : efficacit\u00e9 op\u00e9rationnelle et am\u00e9lioration de l'exp\u00e9rience des clients"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"10470\" class=\"elementor elementor-10470\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-324c1773 e-con-full e-flex e-con e-parent\" data-id=\"324c1773\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-43b149cd e-con-full e-flex e-con e-child\" data-id=\"43b149cd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-78c8ee88 elementor-widget elementor-widget-hfe-breadcrumbs-widget\" data-id=\"78c8ee88\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"hfe-breadcrumbs-widget.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<nav aria-label=\"Fil d&#039;Ariane\"><ul class=\"hfe-breadcrumbs hfe-breadcrumbs-show-home\"><li class=\"hfe-breadcrumbs-item hfe-breadcrumbs-first\"><span class=\"hfe-breadcrumbs-home-icon\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-home\" viewbox=\"0 0 576 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M280.37 148.26L96 300.11V464a16 16 0 0 0 16 16l112.06-.29a16 16 0 0 0 15.92-16V368a16 16 0 0 1 16-16h64a16 16 0 0 1 16 16v95.64a16 16 0 0 0 16 16.05L464 480a16 16 0 0 0 16-16V300L295.67 148.26a12.19 12.19 0 0 0-15.3 0zM571.6 251.47L488 182.56V44.05a12 12 0 0 0-12-12h-56a12 12 0 0 0-12 12v72.61L318.47 43a48 48 0 0 0-61 0L4.34 251.47a12 12 0 0 0-1.6 16.9l25.5 31A12 12 0 0 0 45.15 301l235.22-193.74a12.19 12.19 0 0 1 15.3 0L530.9 301a12 12 0 0 0 16.9-1.6l25.5-31a12 12 0 0 0-1.7-16.93z\"><\/path><\/svg><\/span><a href=\"https:\/\/leanhotelsystem.com\/fr\"><span class=\"hfe-breadcrumbs-text\">Accueil<\/span><\/a><\/li><\/ul><\/nav>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-409e8f4e elementor-widget elementor-widget-heading\" data-id=\"409e8f4e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Enregistrement mobile dans les h\u00f4tels : efficacit\u00e9 op\u00e9rationnelle et am\u00e9lioration de l'exp\u00e9rience des clients<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-50860173 elementor-widget elementor-widget-text-editor\" data-id=\"50860173\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Le check-in mobile (ou check-in virtuel) est un processus num\u00e9rique qui permet au client d'effectuer, avant ou \u00e0 son arriv\u00e9e, les \u00e9tapes habituelles de la r\u00e9ception \u00e0 partir de son propre appareil : fournir ses coordonn\u00e9es, accepter les conditions g\u00e9n\u00e9rales, signer le cas \u00e9ch\u00e9ant, payer si le paiement est en attente et, dans certains cas, acc\u00e9der \u00e0 la chambre. Pour les propri\u00e9taires, les g\u00e9rants et les responsables des op\u00e9rations, il s'agit d'une \u00e9volution naturelle du parcours du client : elle r\u00e9duit les frictions \u00e0 l'arriv\u00e9e et d\u00e9place une partie du travail administratif dans un flux contr\u00f4l\u00e9 et tra\u00e7able.<\/p><p><!-- notionvc: 2537b69c-d87d-48e7-99bd-e03de26256a9 --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f55fbad elementor-widget elementor-widget-image\" data-id=\"f55fbad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/leanhotelsystem.com\/wp-content\/uploads\/2026\/01\/1.-Virtual-check-in-1024x683.webp\" class=\"attachment-large size-large wp-image-10473\" alt=\"enregistrement \u00e0 l&#039;h\u00f4tel \u00e0 partir de votre t\u00e9l\u00e9phone portable\" srcset=\"https:\/\/leanhotelsystem.com\/wp-content\/uploads\/2026\/01\/1.-Virtual-check-in-1024x683.webp 1024w, https:\/\/leanhotelsystem.com\/wp-content\/uploads\/2026\/01\/1.-Virtual-check-in-300x200.webp 300w, https:\/\/leanhotelsystem.com\/wp-content\/uploads\/2026\/01\/1.-Virtual-check-in-768x512.webp 768w, https:\/\/leanhotelsystem.com\/wp-content\/uploads\/2026\/01\/1.-Virtual-check-in-1536x1025.webp 1536w, https:\/\/leanhotelsystem.com\/wp-content\/uploads\/2026\/01\/1.-Virtual-check-in-2048x1366.webp 2048w, https:\/\/leanhotelsystem.com\/wp-content\/uploads\/2026\/01\/1.-Virtual-check-in-18x12.webp 18w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5582f26 elementor-widget elementor-widget-text-editor\" data-id=\"5582f26\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Ce mod\u00e8le est g\u00e9n\u00e9ralement soutenu par un PMS dans le nuage et des solutions sp\u00e9cifiques de pr\u00e9-enregistrement\/enregistrement automatique, telles que LEAN Hotel System et POK Virtual Check-in, qui permettent de centraliser les donn\u00e9es et d'automatiser les validations sans transformer l'op\u00e9ration en un ensemble d'outils isol\u00e9s. L'objectif n'est pas de \u201csupprimer la r\u00e9ception\u201d, mais de red\u00e9finir le r\u00f4le de l'\u00e9quipe et d'am\u00e9liorer la coh\u00e9rence et le contr\u00f4le, en particulier dans les op\u00e9rations de r\u00e9ception limit\u00e9es ou non surveill\u00e9es.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-55afab0c elementor-widget elementor-widget-heading\" data-id=\"55afab0c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Ce que signifie l'enregistrement par t\u00e9l\u00e9phone mobile<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2950585d elementor-widget elementor-widget-text-editor\" data-id=\"2950585d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>L'enregistrement mobile signifie que l'h\u00f4tel envoie au client un lien ou un acc\u00e8s num\u00e9rique (g\u00e9n\u00e9ralement apr\u00e8s la r\u00e9servation ou avant l'arriv\u00e9e) pour qu'il remplisse les informations n\u00e9cessaires sans se rendre \u00e0 la r\u00e9ception. Au lieu de remplir des formulaires \u00e0 la r\u00e9ception, le client saisit ses donn\u00e9es dans une interface guid\u00e9e et le syst\u00e8me les valide et les d\u00e9verse dans le PMS.<\/p><p>La diff\u00e9rence par rapport au processus traditionnel n'est pas seulement le \u201ccanal\u201d (mobile contre papier) : c'est que l'enregistrement mobile transforme l'arriv\u00e9e en un processus pr\u00e9-structur\u00e9, o\u00f9 l'h\u00f4tel peut d\u00e9finir des conditions (par exemple, d\u00e9tails complets et paiement garanti) avant d'autoriser l'enregistrement ou d'attribuer une chambre.<\/p><p><!-- notionvc: 2537b69c-d87d-48e7-99bd-e03de26256a9 --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7e20736 elementor-widget elementor-widget-heading\" data-id=\"7e20736\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Comment l'enregistrement mobile fonctionne-t-il pas \u00e0 pas dans un h\u00f4tel ?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-65b6e77 elementor-widget elementor-widget-text-editor\" data-id=\"65b6e77\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Bien que chaque h\u00f4te l'adapte, le flux suit g\u00e9n\u00e9ralement les phases suivantes (avec des nuances en fonction des r\u00e9glementations locales et du niveau de num\u00e9risation) :<\/p><ol><li><strong>Envoi de l'acc\u00e8s \u00e0 l'enregistrement<\/strong>Le jour de l'arriv\u00e9e, le client re\u00e7oit un lien (email\/SMS\/WhatsApp) associ\u00e9 \u00e0 sa r\u00e9servation.<\/li><li><strong>Enregistrement des donn\u00e9es<\/strong>Compl\u00e9ter les informations d'identification et de contact, et confirmer les d\u00e9tails du s\u00e9jour.<\/li><li><strong>Validation et coh\u00e9rence<\/strong>Le syst\u00e8me v\u00e9rifie que les informations correspondent \u00e0 la r\u00e9servation et qu'elles sont compl\u00e8tes.<\/li><li><strong>Acceptation et signature<\/strong> (le cas \u00e9ch\u00e9ant) : les consentements\/acceptations et, le cas \u00e9ch\u00e9ant, la signature num\u00e9rique des documents op\u00e9rationnels sont collect\u00e9s.<\/li><li><strong>Paiements<\/strong> (le cas \u00e9ch\u00e9ant) : paiement de montants impay\u00e9s, de d\u00e9p\u00f4ts ou de pr\u00e9autorisations par le biais d'une passerelle int\u00e9gr\u00e9e.<\/li><li><strong>Confirmation de l'enregistrement<\/strong>Le PMS re\u00e7oit le statut et laisse la tra\u00e7abilit\u00e9 de l'op\u00e9ration (date, utilisateur\/invit\u00e9, changements).<\/li><li><strong>Acc\u00e8s \u00e0 la livraison<\/strong>selon le mod\u00e8le d'h\u00f4tel, il est possible d'activer un code PIN, une cl\u00e9 mobile, un code QR ou une r\u00e9f\u00e9rence \u00e0 un kiosque ou \u00e0 une borne d'auto-enregistrement \u00e0 destination.<\/li><\/ol><p>Avec des solutions telles que POK, lors du pr\u00e9-enregistrement ou de l'auto-enregistrement, des suppl\u00e9ments peuvent \u00eatre affich\u00e9s (petit-d\u00e9jeuner, parking, d\u00e9part tardif), la signature et le paiement peuvent \u00eatre g\u00e9r\u00e9s et, dans les sc\u00e9narios d\u201c\u201denregistrement virtuel\", l'acc\u00e8s par code PIN peut \u00eatre donn\u00e9 si le syst\u00e8me de verrouillage le permet. La cl\u00e9 op\u00e9rationnelle est que tout est int\u00e9gr\u00e9 au PMS afin d'\u00e9viter les doublons et les t\u00e2ches manuelles.<\/p><p><!-- notionvc: 7220f200-599c-4dea-98bd-0c8317f29d25 --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-30c16cc elementor-widget elementor-widget-image\" data-id=\"30c16cc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/leanhotelsystem.com\/wp-content\/uploads\/2026\/01\/2.-Virtual-Check-in-POK-1024x576.webp\" class=\"attachment-large size-large wp-image-10474\" alt=\"pok pour l&#039;enregistrement mobile\" srcset=\"https:\/\/leanhotelsystem.com\/wp-content\/uploads\/2026\/01\/2.-Virtual-Check-in-POK-1024x576.webp 1024w, https:\/\/leanhotelsystem.com\/wp-content\/uploads\/2026\/01\/2.-Virtual-Check-in-POK-300x169.webp 300w, https:\/\/leanhotelsystem.com\/wp-content\/uploads\/2026\/01\/2.-Virtual-Check-in-POK-768x432.webp 768w, https:\/\/leanhotelsystem.com\/wp-content\/uploads\/2026\/01\/2.-Virtual-Check-in-POK-1536x864.webp 1536w, https:\/\/leanhotelsystem.com\/wp-content\/uploads\/2026\/01\/2.-Virtual-Check-in-POK-18x10.webp 18w, https:\/\/leanhotelsystem.com\/wp-content\/uploads\/2026\/01\/2.-Virtual-Check-in-POK.webp 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2ae2bca elementor-widget elementor-widget-heading\" data-id=\"2ae2bca\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Avantages op\u00e9rationnels de l'enregistrement mobile pour l'h\u00f4tel<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-56ba3b3 elementor-widget elementor-widget-text-editor\" data-id=\"56ba3b3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Pour la direction, l'enregistrement mobile est utile lorsqu'il permet de r\u00e9duire le travail r\u00e9p\u00e9titif sans perdre le contr\u00f4le :<\/p><ul><li><strong>Moins de files d'attente et de pics d'activit\u00e9 \u00e0 la r\u00e9ception<\/strong>, en transf\u00e9rant des t\u00e2ches \u00e0 la phase pr\u00e9c\u00e9dente.<\/li><li><strong>R\u00e9duction de la charge administrative<\/strong> (moins de transcription manuelle, moins de formulaires papier).<\/li><li><strong>R\u00e9duction des erreurs<\/strong> dans les donn\u00e9es et les collections lorsqu'il existe des validations et des r\u00e8gles automatiques.<\/li><li><strong>Meilleure r\u00e9partition du personnel<\/strong>L'\u00e9quipe peut consacrer plus de temps \u00e0 l'accueil, aux questions complexes et \u00e0 la qualit\u00e9.<\/li><li><strong>Plus de tra\u00e7abilit\u00e9<\/strong>Les \u00e9l\u00e9ments suivants sont enregistr\u00e9s : ce qui a \u00e9t\u00e9 r\u00e9alis\u00e9, quand et avec quels changements, ce qui facilite les audits internes et les cl\u00f4tures op\u00e9rationnelles.<\/li><\/ul><p>Ces avantages sont souvent plus coh\u00e9rents lorsque le PMS automatise les statuts (enregistrement termin\u00e9, paiement en attente, document incomplet) et d\u00e9clenche des actions claires (rappels, blocage de l'acc\u00e8s si des \u00e9tapes sont manquantes, etc.).<\/p><p><!-- notionvc: 88a82460-fcd4-4420-9bba-84e74c7b9b12 --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7ab02ad elementor-widget elementor-widget-heading\" data-id=\"7ab02ad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">L'enregistrement mobile et la conformit\u00e9 l\u00e9gale : questions \u00e0 prendre en compte<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b0e7b74 elementor-widget elementor-widget-text-editor\" data-id=\"b0e7b74\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>L'enregistrement mobile peut \u00eatre mis en \u0153uvre en toute s\u00e9curit\u00e9, mais il doit \u00eatre con\u00e7u de mani\u00e8re \u00e0 respecter les r\u00e8gles de v\u00e9rification de l'identit\u00e9, d'enregistrement des voyageurs et de protection des donn\u00e9es.<\/p><p>En Espagne, par exemple, le d\u00e9cret royal 933\/2021 r\u00e9git les obligations d'enregistrement et de d\u00e9claration des activit\u00e9s d'h\u00e9bergement, et le minist\u00e8re de l'int\u00e9rieur propose la plateforme SES.HOSPEDAJES pour la transmission de ces donn\u00e9es.<\/p><p>Dans d'autres pays europ\u00e9ens, l'approche est similaire, bien que les cadres r\u00e9glementaires et op\u00e9rationnels soient diff\u00e9rents. En Italie, les prestataires de services d'h\u00e9bergement sont tenus de communiquer les donn\u00e9es relatives \u00e0 leurs clients \u00e0 l'autorit\u00e9 comp\u00e9tente. <em>Questura<\/em> par le biais du syst\u00e8me Alloggiati Web. En France, l'obligation d'enregistrement est mise en \u0153uvre par la <em>fiche individuelle de police<\/em> pour certains invit\u00e9s, tandis qu'en Allemagne, il existe des exigences en mati\u00e8re d'enregistrement (<em>Meldeschein<\/em>) qui ont \u00e9volu\u00e9 ces derni\u00e8res ann\u00e9es, notamment en ce qui concerne les ressortissants nationaux et \u00e9trangers.<\/p><p>En dehors de l'Europe, il existe \u00e9galement des obligations sp\u00e9cifiques. Dans des pays comme les \u00c9tats-Unis, les exigences en mati\u00e8re d'identification et d'enregistrement varient au niveau de l'\u00c9tat ou au niveau local, tandis que dans de nombreuses destinations d'Am\u00e9rique latine, les autorit\u00e9s exigent la transmission r\u00e9guli\u00e8re d'informations sur les invit\u00e9s aux agences de migration ou de tourisme, avec leurs propres formulaires et d\u00e9lais.<\/p><p>En mati\u00e8re de protection des donn\u00e9es (GDPR), le principe de minimisation implique de ne collecter que ce qui est n\u00e9cessaire \u00e0 la finalit\u00e9 poursuivie. Dans ce sens, diff\u00e9rentes autorit\u00e9s de protection des donn\u00e9es ont soulign\u00e9 qu'une copie de la carte d'identit\u00e9 ou du passeport ne devrait pas \u00eatre demand\u00e9e ou conserv\u00e9e pour l'enregistrement dans un logement, car il s'agit d'un traitement excessif ; l'identit\u00e9 peut \u00eatre v\u00e9rifi\u00e9e et les donn\u00e9es requises par la r\u00e9glementation applicable peuvent \u00eatre collect\u00e9es au moyen de formulaires ou d'autres m\u00e9canismes.<\/p><p>Par prudence, les exigences exactes varient selon les pays et les cas (mineurs, groupes, r\u00e9servations d'entreprise). Il est donc conseill\u00e9 de valider les param\u00e8tres d'enregistrement mobile avec un conseiller juridique ou DPD en cas de doute.<\/p><p><!-- notionvc: 69b62b21-14f0-4995-b1c9-81dbda14b5f8 --><\/p><p><!-- notionvc: 88a82460-fcd4-4420-9bba-84e74c7b9b12 --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4b78bea elementor-widget elementor-widget-heading\" data-id=\"4b78bea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Int\u00e9gration de l'enregistrement mobile avec le PMS et d'autres syst\u00e8mes h\u00f4teliers<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-85545e7 elementor-widget elementor-widget-text-editor\" data-id=\"85545e7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>L'enregistrement mobile fonctionne bien lorsqu'il est connect\u00e9 \u00e0 l'Internet. <span class=\"notion-enable-hover\" data-token-index=\"1\">\u00e9cosyst\u00e8me op\u00e9rationnel<\/span>:<!-- notionvc: 5a303147-3216-496d-ba34-5a1201aa135a --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-65095fe elementor-widget elementor-widget-n-accordion\" data-id=\"65095fe\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;expanded&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accord\u00e9on. Ouvrez les liens avec Enter ou Space, fermez-les avec Escape et naviguez avec les touches fl\u00e9ch\u00e9es.\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1050\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-1050\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> PMS <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1050\" class=\"elementor-element elementor-element-f49e329 e-con-full e-flex e-con e-child\" data-id=\"f49e329\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c1f59aa elementor-widget elementor-widget-text-editor\" data-id=\"c1f59aa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Le noyau o\u00f9 sont regroup\u00e9s la r\u00e9servation, le profil, le statut d'enregistrement, l'allocation et la facturation.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1051\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1051\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Paiements <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1051\" class=\"elementor-element elementor-element-5ff8f9a e-con-full e-flex e-con e-child\" data-id=\"5ff8f9a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b6617c9 elementor-widget elementor-widget-text-editor\" data-id=\"b6617c9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Passerelle\/TPV pour les pr\u00e9collectes, les d\u00e9p\u00f4ts ou les pr\u00e9-autorisations avec une r\u00e9f\u00e9rence tra\u00e7able<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1052\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1052\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Acc\u00e8s <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1052\" class=\"elementor-element elementor-element-19f416b e-con-full e-flex e-con e-child\" data-id=\"19f416b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bc941b0 elementor-widget elementor-widget-text-editor\" data-id=\"bc941b0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Serrures \u00e9lectroniques, cl\u00e9s mobiles ou g\u00e9n\u00e9ration de codes\/PIN temporaires.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1053\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1053\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Entretien m\u00e9nager <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1053\" class=\"elementor-element elementor-element-0e69c8c e-con-full e-flex e-con e-child\" data-id=\"0e69c8c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a353c7a elementor-widget elementor-widget-text-editor\" data-id=\"a353c7a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Statut des chambres en temps r\u00e9el afin d'\u00e9viter les attributions de chambres erron\u00e9es ou les arriv\u00e9es de chambres qui ne sont pas pr\u00eates.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1054\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1054\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Messagerie\/support <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1054\" class=\"elementor-element elementor-element-5b89370 e-con-full e-flex e-con e-child\" data-id=\"5b89370\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b1c3d59 elementor-widget elementor-widget-text-editor\" data-id=\"b1c3d59\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Canal pour les demandes de renseignements et les remont\u00e9es d'incidents (particuli\u00e8rement important si la r\u00e9ception n'est pas surveill\u00e9e).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a035701 elementor-widget elementor-widget-text-editor\" data-id=\"a035701\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Un environnement int\u00e9gr\u00e9 r\u00e9duit les \u201csilos\u201d (par exemple, l'h\u00f4te remplit des donn\u00e9es dans un outil que quelqu'un doit ensuite saisir \u00e0 nouveau). Dans les groupes technologiques dot\u00e9s de vastes \u00e9cosyst\u00e8mes, tels que <a href=\"https:\/\/leanhotelsystem.com\/fr\/groupe-zucchetti\/\" target=\"_blank\" rel=\"noopener\"><span class=\"discussion-level-1 discussion-id-2e9f0317-3637-8010-be4b-001c40f01b6a notion-enable-hover\" data-token-index=\"1\">Groupe Zucchetti<\/span><\/a>, (L'important, en tout \u00e9tat de cause, est l'int\u00e9gration et le contr\u00f4le effectifs des donn\u00e9es, et non le nom du fournisseur).<!-- notionvc: 1d8f0be8-3b17-4a78-a25d-1321185f90be --><br \/><!-- notionvc: 5a303147-3216-496d-ba34-5a1201aa135a --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a81c319 elementor-widget elementor-widget-heading\" data-id=\"a81c319\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Quels types d'h\u00f4tels peuvent b\u00e9n\u00e9ficier le plus de l'enregistrement mobile ?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c25afe7 elementor-widget elementor-widget-text-editor\" data-id=\"c25afe7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>L'enregistrement mobile peut apporter une valeur ajout\u00e9e aux grands comme aux petits h\u00f4tels, mais il est particuli\u00e8rement bien adapt\u00e9 aux h\u00f4tels qui ont besoin d'un enregistrement mobile :<\/p><ul><li><strong>Taux de rotation \u00e9lev\u00e9<\/strong> et les pics d'arriv\u00e9e (h\u00f4tels urbains, affaires, week-ends).<\/li><li><strong>Semelles ajust\u00e9es<\/strong> ou une r\u00e9ception dont les heures d'ouverture sont limit\u00e9es.<\/li><li><strong>H\u00e9bergement avec fonctionnement sans surveillance ou hybride<\/strong>, o\u00f9 l'acc\u00e8s et les soins sont soutenus par des processus num\u00e9riques et une assistance \u00e0 distance.<\/li><li><strong>Boutiques et appart-h\u00f4tels<\/strong> \u00e0 la recherche d'une exp\u00e9rience transparente sans extension de la structure administrative.<\/li><\/ul><p>Il ne s'agit pas d'une solution universelle : si votre proposition de valeur repose sur un accueil hautement personnalis\u00e9 ou si votre client type pr\u00e9f\u00e8re l'interaction en face-\u00e0-face, le mod\u00e8le peut fonctionner au mieux en tant qu'outil de gestion de la relation client. <strong>option compl\u00e9mentaire<\/strong> (r\u00e9ception mobile + traditionnelle) au lieu d'une substitution.<!-- notionvc: 2826122e-5984-4622-8935-917998f8f249 --><!-- notionvc: 5a303147-3216-496d-ba34-5a1201aa135a --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8fe8180 elementor-widget elementor-widget-heading\" data-id=\"8fe8180\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Questions fr\u00e9quemment pos\u00e9es sur l'enregistrement mobile dans les h\u00f4tels<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a862f4b elementor-widget elementor-widget-n-accordion\" data-id=\"a862f4b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;expanded&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accord\u00e9on. Ouvrez les liens avec Enter ou Space, fermez-les avec Escape et naviguez avec les touches fl\u00e9ch\u00e9es.\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1760\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-1760\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> L'enregistrement mobile remplace-t-il compl\u00e8tement l'accueil traditionnel ? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1760\" class=\"elementor-element elementor-element-fd23be6 e-con-full e-flex e-con e-child\" data-id=\"fd23be6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-aac6362 elementor-widget elementor-widget-text-editor\" data-id=\"aac6362\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Pas n\u00e9cessairement. Dans de nombreux h\u00f4tels, elle agit en compl\u00e9ment : elle r\u00e9duit les t\u00e2ches administratives et les files d'attente, mais l'\u00e9quipe reste essentielle pour les incidents, l'attention personnalis\u00e9e et la gestion des cas particuliers. Dans les mod\u00e8les hybrides ou sans surveillance, la r\u00e9ception change de format (assistance \u00e0 distance, \u00e9quipes r\u00e9duites), mais elle ne dispara\u00eet pas.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1761\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1761\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\">  L'enregistrement mobile est-il s\u00fbr pour les donn\u00e9es des clients ? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1761\" class=\"elementor-element elementor-element-065f20a e-con-full e-flex e-con e-child\" data-id=\"065f20a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-795967a elementor-widget elementor-widget-text-editor\" data-id=\"795967a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Elle peut l'\u00eatre si une approche de protection des donn\u00e9es est appliqu\u00e9e : ne collecter que ce qui est n\u00e9cessaire, utiliser des connexions crypt\u00e9es, contr\u00f4ler l'acc\u00e8s, enregistrer les modifications et d\u00e9finir des p\u00e9riodes de conservation. Le GDPR exige des principes tels que la minimisation et la s\u00e9curit\u00e9. En outre, en Espagne, l'AEPD d\u00e9conseille de demander\/copier des cartes d'identit\u00e9 ou des passeports en raison du nombre excessif de donn\u00e9es.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1762\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1762\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> De quoi un h\u00f4tel a-t-il besoin pour mettre en \u0153uvre l'enregistrement mobile ? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1762\" class=\"elementor-element elementor-element-d5b4555 e-con-full e-flex e-con e-child\" data-id=\"d5b4555\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-52f5cbf elementor-widget elementor-widget-text-editor\" data-id=\"52f5cbf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Comme base, un <span class=\"notion-enable-hover\" data-token-index=\"1\">PMS dans le nuage<\/span> Il est \u00e9galement recommand\u00e9 de pr\u00e9voir un canal d'assistance pour les questions et les incidents, ainsi que pour les demandes de renseignements et les incidents. Un canal d'assistance pour les questions et les incidents est \u00e9galement recommand\u00e9.<!-- notionvc: 42a88db1-20fe-4da7-a920-c32c08bddd7b --><br \/><!-- notionvc: 54e9fe53-478a-4265-a39f-61abad532cce --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1763\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1763\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> L'enregistrement mobile est-il utile pour les petits h\u00f4tels ou seulement pour les grandes cha\u00eenes ? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1763\" class=\"elementor-element elementor-element-562621a e-con-full e-flex e-con e-child\" data-id=\"562621a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a0b8f74 elementor-widget elementor-widget-text-editor\" data-id=\"a0b8f74\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Il est \u00e9galement utile dans les petits h\u00f4tels, en particulier s'ils cherchent \u00e0 r\u00e9duire la charge administrative, \u00e0 fonctionner avec une r\u00e9ception limit\u00e9e ou \u00e0 normaliser les processus entre les \u00e9quipes. L'essentiel est de dimensionner le champ d'application : commencez par le pr\u00e9-enregistrement (donn\u00e9es et paiements) et \u00e9tendez l'acc\u00e8s num\u00e9rique si cela s'av\u00e8re judicieux. Dans tous les cas, il faut veiller \u00e0 l'int\u00e9gration et \u00e0 la tra\u00e7abilit\u00e9.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-60634350 elementor-widget elementor-widget-heading\" data-id=\"60634350\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Vous pouvez \u00e9galement \u00eatre int\u00e9ress\u00e9 par<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6767e17f meta-visibility-show title_position_default title_hover_border_default title-default img_hover_animation_default meta_position_default grid-hover-overlay-type-always tpg-el-box-border-enable tpg-border-bottom-disable elementor-widget elementor-widget-tpg-grid-layout\" data-id=\"6767e17f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tpg-grid-layout.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"rt-container-fluid rt-tpg-container tpg-el-main-wrapper clearfix grid-layout4-main\"\n\t\t\t id=\"rt-tpg-container-2304154987\"\n\t\t\t data-layout=\"grid-layout4\"\n\t\t\t data-grid-style=\"tpg-full-height\"\n\t\t\t data-sc-id=\"elementor\"\n\t\t\t data-el-settings=''\n\t\t\t data-el-query=''\n\t\t\t data-el-path=''\n\t\t>\n\t\t\t\t\t\t<div class='tpg-header-wrapper'>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t<div data-title=\"Loading ...\" class=\"rt-row rt-content-loader grid-layout4 grid-behaviour tpg-full-height grid_layout_wrapper\">\n\t\t\t\t\n<div class=\"rt-col-md-4 rt-col-sm-6 rt-col-xs-12 default rt-grid-item\" data-id=\"10376\">\n\t<div class=\"rt-holder tpg-post-holder\">\n\t\t<div class=\"rt-detail rt-el-content-wrapper\">\n\t\t\t\t\t\t\t<div class=\"rt-img-holder tpg-el-image-wrap has-thumbnail\">\n\t\t\t\t\t<a data-id=\"10376\" href=\"https:\/\/leanhotelsystem.com\/fr\/quioscos-auto-check-in-hoteles\/\" class=\"tpg-post-link\" target=\"_self\">                        <img decoding=\"async\" src=\"https:\/\/leanhotelsystem.com\/wp-content\/uploads\/2026\/01\/CLIENTE-REGISTRANDOSE-EN-UN-SISTEMA-DE-POK--768x498.webp\"\n                             class=\"rt-img-responsive\"\n                             width=\"768\"\n                             height=\"498\"\n                             alt=\"CONNEXION DU CLIENT \u00c0 UN SYST\u00c8ME POK\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t<\/a>\n\t\t        <div class=\"overlay grid-hover-content\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<div class=\"entry-title-wrapper\"><h3 class=\"entry-title\"><a data-id=\"10376\" href=\"https:\/\/leanhotelsystem.com\/fr\/quioscos-auto-check-in-hoteles\/\" class=\"tpg-post-link\" target=\"_self\">Kiosques d'enregistrement en libre-service dans les h\u00f4tels : fonctionnement et application pratique<\/a><\/h3><\/div>\n\t\t\t\t\t\t\t<div class=\"post-meta-tags rt-el-post-meta\">\n\t\t\t\t\t            <span class='date'>\n\t\t\t\t<i class='far fa-calendar-alt'><\/i>\t\t\t\t                    <a href=\"https:\/\/leanhotelsystem.com\/fr\/2026\/01\/12\/\">\n\t\t\t\t\t12 janvier 2026\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/div>\n\n<div class=\"rt-col-md-4 rt-col-sm-6 rt-col-xs-12 default rt-grid-item\" data-id=\"9515\">\n\t<div class=\"rt-holder tpg-post-holder\">\n\t\t<div class=\"rt-detail rt-el-content-wrapper\">\n\t\t\t\t\t\t\t<div class=\"rt-img-holder tpg-el-image-wrap has-thumbnail\">\n\t\t\t\t\t<a data-id=\"9515\" href=\"https:\/\/leanhotelsystem.com\/fr\/check-in-virtual-en-hoteles-guia-completa-para-huespedes-y-gestores\/\" class=\"tpg-post-link\" target=\"_self\">                        <img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/leanhotelsystem.com\/wp-content\/uploads\/2025\/09\/Diseno-sin-titulo-2025-09-11T181643.168-768x430.webp\"\n                             class=\"rt-img-responsive\"\n                             width=\"768\"\n                             height=\"430\"\n                             alt=\"Enregistrement virtuel\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t<\/a>\n\t\t        <div class=\"overlay grid-hover-content\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<div class=\"entry-title-wrapper\"><h3 class=\"entry-title\"><a data-id=\"9515\" href=\"https:\/\/leanhotelsystem.com\/fr\/check-in-virtual-en-hoteles-guia-completa-para-huespedes-y-gestores\/\" class=\"tpg-post-link\" target=\"_self\">L'enregistrement virtuel dans les h\u00f4tels : un guide complet pour les clients et les gestionnaires<\/a><\/h3><\/div>\n\t\t\t\t\t\t\t<div class=\"post-meta-tags rt-el-post-meta\">\n\t\t\t\t\t            <span class='date'>\n\t\t\t\t<i class='far fa-calendar-alt'><\/i>\t\t\t\t                    <a href=\"https:\/\/leanhotelsystem.com\/fr\/2025\/09\/11\/\">\n\t\t\t\t\t11 septembre 2025\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/div>\n\n<div class=\"rt-col-md-4 rt-col-sm-6 rt-col-xs-12 default rt-grid-item\" data-id=\"6313\">\n\t<div class=\"rt-holder tpg-post-holder\">\n\t\t<div class=\"rt-detail rt-el-content-wrapper\">\n\t\t\t\t\t\t\t<div class=\"rt-img-holder tpg-el-image-wrap has-thumbnail\">\n\t\t\t\t\t<a data-id=\"6313\" href=\"https:\/\/leanhotelsystem.com\/fr\/soluciones-contactless-para-hoteles-que-es-y-como-benefician-a-tu-huesped\/\" class=\"tpg-post-link\" target=\"_self\">                        <img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/leanhotelsystem.com\/wp-content\/uploads\/2024\/08\/Contactless-Portada-768x1152.webp\"\n                             class=\"rt-img-responsive\"\n                             width=\"768\"\n                             height=\"1152\"\n                             alt=\"Solutions sans contact pour les h\u00f4tels : ce que c&#039;est et comment cela profite \u00e0 vos clients\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t<\/a>\n\t\t        <div class=\"overlay grid-hover-content\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<div class=\"entry-title-wrapper\"><h3 class=\"entry-title\"><a data-id=\"6313\" href=\"https:\/\/leanhotelsystem.com\/fr\/soluciones-contactless-para-hoteles-que-es-y-como-benefician-a-tu-huesped\/\" class=\"tpg-post-link\" target=\"_self\">Solutions sans contact pour les h\u00f4tels : ce que c'est et comment cela profite \u00e0 vos clients<\/a><\/h3><\/div>\n\t\t\t\t\t\t\t<div class=\"post-meta-tags rt-el-post-meta\">\n\t\t\t\t\t            <span class='date'>\n\t\t\t\t<i class='far fa-calendar-alt'><\/i>\t\t\t\t                    <a href=\"https:\/\/leanhotelsystem.com\/fr\/2024\/08\/19\/\">\n\t\t\t\t\t19 ao\u00fbt 2024\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/div>\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1566dbe4 e-grid e-con-full e-con e-child\" data-id=\"1566dbe4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3a433f0a hfe-post-info-layout-inline elementor-widget elementor-widget-post-info-widget\" data-id=\"3a433f0a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"post-info-widget.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"hfe-post-info-inline hfe-post-info-items hfe-post-info\">\n\t\t\t\t\t<li class=\"hfe-post-info-item elementor-repeater-item-191a4c3 hfe-post-info-inline-item\" itemprop=\"datePublished\"> \n\t\t\t\t\t\t\t<a href=\"https:\/\/leanhotelsystem.com\/fr\/2024\/08\/19\/\">\n\t\t\t\n\t\t\t\t\t\t<span class=\"hfe-post-info-icon\">\n\t\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-calendar-alt\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M148 288h-40c-6.6 0-12-5.4-12-12v-40c0-6.6 5.4-12 12-12h40c6.6 0 12 5.4 12 12v40c0 6.6-5.4 12-12 12zm108-12v-40c0-6.6-5.4-12-12-12h-40c-6.6 0-12 5.4-12 12v40c0 6.6 5.4 12 12 12h40c6.6 0 12-5.4 12-12zm96 0v-40c0-6.6-5.4-12-12-12h-40c-6.6 0-12 5.4-12 12v40c0 6.6 5.4 12 12 12h40c6.6 0 12-5.4 12-12zm-96 96v-40c0-6.6-5.4-12-12-12h-40c-6.6 0-12 5.4-12 12v40c0 6.6 5.4 12 12 12h40c6.6 0 12-5.4 12-12zm-96 0v-40c0-6.6-5.4-12-12-12h-40c-6.6 0-12 5.4-12 12v40c0 6.6 5.4 12 12 12h40c6.6 0 12-5.4 12-12zm192 0v-40c0-6.6-5.4-12-12-12h-40c-6.6 0-12 5.4-12 12v40c0 6.6 5.4 12 12 12h40c6.6 0 12-5.4 12-12zm96-260v352c0 26.5-21.5 48-48 48H48c-26.5 0-48-21.5-48-48V112c0-26.5 21.5-48 48-48h48V12c0-6.6 5.4-12 12-12h40c6.6 0 12 5.4 12 12v52h128V12c0-6.6 5.4-12 12-12h40c6.6 0 12 5.4 12 12v52h48c26.5 0 48 21.5 48 48zm-48 346V160H48v298c0 3.3 2.7 6 6 6h340c3.3 0 6-2.7 6-6z\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<span class=\"hfe-post-info-text hfe-post-info__item hfe-post-info__item--type-date\">\n\t\t\t\n\t\t\t\t\t\t\t19 ao\u00fbt 2024\t\t\t\t\t<\/span>\n\t\t\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/li>\n\t\t\t\t<li class=\"hfe-post-info-item elementor-repeater-item-da36491 hfe-post-info-inline-item\" itemprop=\"author\"> \n\t\t\t\t\t\t\t<a href=\"https:\/\/leanhotelsystem.com\/fr\/author\/lean-hotel-system-seo\/\">\n\t\t\t\n\t\t\t\t\t\t<span class=\"hfe-post-info-icon\">\n\t\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-user-circle\" viewbox=\"0 0 496 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M248 104c-53 0-96 43-96 96s43 96 96 96 96-43 96-96-43-96-96-96zm0 144c-26.5 0-48-21.5-48-48s21.5-48 48-48 48 21.5 48 48-21.5 48-48 48zm0-240C111 8 0 119 0 256s111 248 248 248 248-111 248-248S385 8 248 8zm0 448c-49.7 0-95.1-18.3-130.1-48.4 14.9-23 40.4-38.6 69.6-39.5 20.8 6.4 40.6 9.6 60.5 9.6s39.7-3.1 60.5-9.6c29.2 1 54.7 16.5 69.6 39.5-35 30.1-80.4 48.4-130.1 48.4zm162.7-84.1c-24.4-31.4-62.1-51.9-105.1-51.9-10.2 0-26 9.6-57.6 9.6-31.5 0-47.4-9.6-57.6-9.6-42.9 0-80.6 20.5-105.1 51.9C61.9 339.2 48 299.2 48 256c0-110.3 89.7-200 200-200s200 89.7 200 200c0 43.2-13.9 83.2-37.3 115.9z\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<span class=\"hfe-post-info-text hfe-post-info__item hfe-post-info__item--type-author\">\n\t\t\t\n\t\t\t\t\t\t\tSyst\u00e8me h\u00f4telier all\u00e9g\u00e9\t\t\t\t\t<\/span>\n\t\t\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/li>\n\t\t\t\t<li class=\"hfe-post-info-item elementor-repeater-item-0b41359 hfe-post-info-inline-item\"> \n\t\t\t\n\t\t\t\t\t\t<span class=\"hfe-post-info-icon\">\n\t\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-clock\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zm0 448c-110.5 0-200-89.5-200-200S145.5 56 256 56s200 89.5 200 200-89.5 200-200 200zm61.8-104.4l-84.9-61.7c-3.1-2.3-4.9-5.9-4.9-9.7V116c0-6.6 5.4-12 12-12h32c6.6 0 12 5.4 12 12v141.7l66.8 48.6c5.4 3.9 6.5 11.4 2.6 16.8L334.6 349c-3.9 5.3-11.4 6.5-16.8 2.6z\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<span class=\"hfe-post-info-text hfe-post-info__item hfe-post-info__item--type-time\">\n\t\t\t\n\t\t\t\t\t\t\t7:46 heures\t\t\t\t\t<\/span>\n\t\t\n\t\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-23f17a10 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"23f17a10\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.linkedin.com\/company\/lean-hotels-cars-management-systems\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-linkedin\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 32H31.9C14.3 32 0 46.5 0 64.3v383.4C0 465.5 14.3 480 31.9 480H416c17.6 0 32-14.5 32-32.3V64.3c0-17.8-14.4-32.3-32-32.3zM135.4 416H69V202.2h66.5V416zm-33.2-243c-21.3 0-38.5-17.3-38.5-38.5S80.9 96 102.2 96c21.2 0 38.5 17.3 38.5 38.5 0 21.3-17.2 38.5-38.5 38.5zm282.1 243h-66.4V312c0-24.8-.5-56.7-34.5-56.7-34.6 0-39.9 27-39.9 54.9V416h-66.4V202.2h63.7v29.2h.9c8.9-16.8 30.6-34.5 62.9-34.5 67.2 0 79.7 44.3 79.7 101.9V416z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Suivez-nous sur Linkedin et ne manquez rien !<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-490b22a3 e-con-full e-flex e-con e-child\" data-id=\"490b22a3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-58d5801e e-con-full e-flex e-con e-child\" data-id=\"58d5801e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7cfe42af elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"7cfe42af\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-calendar-check\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M400 64h-48V12c0-6.627-5.373-12-12-12h-40c-6.627 0-12 5.373-12 12v52H160V12c0-6.627-5.373-12-12-12h-40c-6.627 0-12 5.373-12 12v52H48C21.49 64 0 85.49 0 112v352c0 26.51 21.49 48 48 48h352c26.51 0 48-21.49 48-48V112c0-26.51-21.49-48-48-48zm-6 400H54a6 6 0 0 1-6-6V160h352v298a6 6 0 0 1-6 6zm-52.849-200.65L198.842 404.519c-4.705 4.667-12.303 4.637-16.971-.068l-75.091-75.699c-4.667-4.705-4.637-12.303.068-16.971l22.719-22.536c4.705-4.667 12.303-4.637 16.97.069l44.104 44.461 111.072-110.181c4.705-4.667 12.303-4.637 16.971.068l22.536 22.718c4.667 4.705 4.636 12.303-.069 16.97z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6e73abdc elementor-widget elementor-widget-heading\" data-id=\"6e73abdc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">DEMANDEZ VOTRE D\u00c9MO AUJOURD'HUI<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2d82175f elementor-widget elementor-widget-text-editor\" data-id=\"2d82175f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>D\u00e9couvrez comment le syst\u00e8me Lean Hotel peut transformer votre entreprise h\u00f4teli\u00e8re<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1340bdd6 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"1340bdd6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/leanhotelsystem.com\/fr\/contact\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">DEMANDEZ VOTRE D\u00c9MO GRATUITE !<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-751703c9 e-con-full e-flex e-con e-child\" data-id=\"751703c9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-25788768 e-con-full e-flex e-con e-child\" data-id=\"25788768\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6f5f0554 elementor-widget elementor-widget-heading\" data-id=\"6f5f0554\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Articles connexes<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4a10ff1a title_position_default title_hover_border_default title-default tpg-el-box-border-enable tpg-border-bottom-disable elementor-widget elementor-widget-tpg-grid-layout\" data-id=\"4a10ff1a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tpg-grid-layout.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"rt-container-fluid rt-tpg-container tpg-el-main-wrapper clearfix grid-layout1-main\"\n\t\t\t id=\"rt-tpg-container-3133075159\"\n\t\t\t data-layout=\"grid-layout1\"\n\t\t\t data-grid-style=\"tpg-full-height\"\n\t\t\t data-sc-id=\"elementor\"\n\t\t\t data-el-settings=''\n\t\t\t data-el-query=''\n\t\t\t data-el-path=''\n\t\t>\n\t\t\t\t\t\t<div class='tpg-header-wrapper'>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t<div data-title=\"Loading ...\" class=\"rt-row rt-content-loader grid-layout1 grid-behaviour tpg-full-height grid_layout_wrapper\">\n\t\t\t\t<div class=\"rt-col-md-12 rt-col-sm-6 rt-col-xs-12 default rt-grid-item post-10376 post type-post status-publish format-standard has-post-thumbnail hentry category-experiencia-del-huesped category-quiosco-hotelero category-soluciones-digitales tag-lean-hotel-system\"        data-id=\"10376\">\n    <div class=\"rt-holder tpg-post-holder\">\n        <div class=\"rt-detail rt-el-content-wrapper\">\n\t\t\t\n\t\t\t<div class=\"entry-title-wrapper\"><h3 class=\"entry-title\"><a data-id=\"10376\" href=\"https:\/\/leanhotelsystem.com\/fr\/quioscos-auto-check-in-hoteles\/\" class=\"tpg-post-link\" target=\"_self\">Kiosques 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