{"id":3325,"date":"2024-07-18T15:50:03","date_gmt":"2024-07-18T15:50:03","guid":{"rendered":"http:\/\/leanhotelsystem.com\/?page_id=3325"},"modified":"2026-10-14T17:59:17","modified_gmt":"2026-10-14T17:59:17","slug":"politica-de-cookies","status":"publish","type":"page","link":"https:\/\/leanhotelsystem.com\/pt\/politica-de-cookies\/","title":{"rendered":"Pol\u00edtica de cookies"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"3325\" class=\"elementor elementor-3325\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ck10c01 e-con-full e-flex e-con e-parent\" data-id=\"ck10c01\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ck10w00 elementor-widget elementor-widget-html\" data-id=\"ck10w00\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<!-- COOKIES \u00b7 HERO (misma estructura que Pol\u00edtica de Privacidad 3318) -->\n<section class=\"lean-legal-hero\">\n  <div class=\"lean-legal-hero__dec lean-legal-hero__dec--1\"><\/div>\n  <div class=\"lean-legal-hero__dec lean-legal-hero__dec--2\"><\/div>\n\n  <div class=\"lean-legal-hero__inner\">\n    <div class=\"lean-legal-hero__badge\">Legal<\/div>\n\n    <h1 class=\"lean-legal-hero__title\">\n      Pol\u00edtica de cookies\n    <\/h1>\n\n    <p class=\"lean-legal-hero__subtitle\">\n      Que cookies usamos, para que e como voc\u00ea pode aceit\u00e1-los, rejeit\u00e1-los ou mudar de ideia quando quiser.\n    <\/p>\n  <\/div>\n<\/section>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ck10w01 elementor-widget elementor-widget-html\" data-id=\"ck10w01\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<!-- COOKIES \u00b7 CONTENIDO LEGAL (base: documento de Irene 13\/10\/2026; listado comprobado en navegador el 14\/10\/2026) -->\n<style>\n.lean-legal-layout>*,.lean-legal-content{min-width:0}\n.lean-cookie-tablewrap{max-width:100%;overflow-x:auto;margin:18px 0 8px;border:1px solid #E5EBF4;border-radius:14px}\n.lean-cookie-table{width:100%;min-width:640px;border-collapse:collapse;font-size:14px;line-height:1.45;color:#3D3D3D}\n.lean-cookie-table th{background:#F3F6FB;color:#2659A5;font-weight:700;text-align:left;padding:12px 14px;font-size:12px;letter-spacing:.06em;text-transform:uppercase}\n.lean-cookie-table td{padding:12px 14px;border-top:1px solid #E5EBF4;vertical-align:top}\n.lean-cookie-table code{font-family:ui-monospace,SFMono-Regular,Menlo,Consolas,monospace;font-size:13px;background:#F3F6FB;padding:1px 6px;border-radius:6px;white-space:nowrap}\n.lean-cookie-table .lean-cookie-cat td{background:#FAFBFD;font-weight:700;color:#2659A5}\na.cky-banner-element.lean-cookie-btn{display:inline-block;margin-top:6px;padding:12px 22px;border-radius:999px;background:#2659A5;color:#fff !important;font-weight:600;text-decoration:none;cursor:pointer}\na.cky-banner-element.lean-cookie-btn:hover{background:#1d4785}\na.cky-banner-element.lean-cookie-btn:focus-visible{outline:2px solid #2659A5;outline-offset:3px}\n<\/style>\n\n<section class=\"lean-legal-section\">\n  <div class=\"lean-legal-layout\">\n\n    <!-- \u00cdndice -->\n    <nav class=\"lean-legal-toc\" aria-label=\"\u00cdndice da pol\u00edtica de cookies\">\n      <div class=\"lean-legal-toc__label\">\u00cdndice<\/div>\n\n      <div class=\"lean-legal-toc__list\" id=\"lean-cookies-toc-list\">\n        <a href=\"#que-son\">O que s\u00e3o os cookies<\/a>\n        <a href=\"#responsable\">Respons\u00e1vel<\/a>\n        <a href=\"#tipos\">Tipos de cookies<\/a>\n        <a href=\"#listado\">Cookies que usamos<\/a>\n        <a href=\"#terceros\">Terceiros e transfer\u00eancias<\/a>\n        <a href=\"#consentimiento\">Consentimento<\/a>\n        <a href=\"#navegador\">A partir do seu navegador<\/a>\n        <a href=\"#derechos\">Os seus direitos<\/a>\n        <a href=\"#contacto\">Contacto<\/a>\n      <\/div>\n    <\/nav>\n\n    <!-- Contenido -->\n    <div class=\"lean-legal-content\">\n      <p class=\"lean-legal-intro\">\n        Nosso site, <a class=\"lean-legal-link\" href=\"https:\/\/leanhotelsystem.com\/pt\/\">leanhotelsystem.com<\/a>, Utiliza cookies e tecnologias semelhantes. Algumas s\u00e3o instaladas por terceiros com os quais trabalhamos. Aqui explicamos quais s\u00e3o, para que servem e como voc\u00ea pode gerenciar as mesmas. Esta pol\u00edtica aplica-se aos visitantes do Espa\u00e7o Econ\u00f3mico Europeu e da Su\u00ed\u00e7a.\n      <\/p>\n\n      <div class=\"lean-legal-block\" id=\"que-son\">\n        <span class=\"lean-legal-num\">01<\/span>\n\n        <h2>O que s\u00e3o bolachas?<\/h2>\n\n        <p>\n          Uma cookie \u00e9 um pequeno arquivo que a web envia ao seu navegador e que este guarda no seu computador ou dispositivo m\u00f3vel. Em uma visita posterior, essa informa\u00e7\u00e3o pode ser reenviada para os nossos servidores ou para os dos terceiros correspondentes.\n        <\/p>\n\n        <p>\n          Tamb\u00e9m usamos <strong>scripts<\/strong> (fragmentos de c\u00f3digo que fazem com que a web funcione e seja interativa) e <strong>balizas web ou pixels<\/strong> (pequenos elementos invis\u00edveis que servem para analisar o tr\u00e1fego). Nesta pol\u00edtica, chamamos todos eles de \u00abcookies\u00bb.\n        <\/p>\n      <\/div>\n\n      <div class=\"lean-legal-block\" id=\"responsable\">\n        <span class=\"lean-legal-num\">02<\/span>\n\n        <h2>Respons\u00e1vel<\/h2>\n\n        <p>\n          O respons\u00e1vel por esta web e pelas pr\u00f3prias cookies \u00e9 <strong>Chapp Global S.L.U.<\/strong> (CIF B76224112), com sede no Parque Cient\u00edfico Tecnol\u00f3gico, Edif\u00edcio Polivalente III, 3.\u00aa planta, escrit\u00f3rios 305-306, 35017 Las Palmas de Gran Canaria (Espanha). Voc\u00ea pode ver como tratamos seus dados pessoais em nosso\n          <a class=\"lean-legal-link\" href=\"\/pt\/politica-de-privacidade\/\">Pol\u00edtica de privacidade<\/a>.\n        <\/p>\n      <\/div>\n\n      <div class=\"lean-legal-block\" id=\"tipos\">\n        <span class=\"lean-legal-num\">03<\/span>\n\n        <h2>Tipos de cookies que utilizamos<\/h2>\n\n        <div class=\"lean-legal-list\">\n          <div class=\"lean-legal-list__item\">\n            <div class=\"lean-legal-list__bullet\"><\/div>\n            <p>\n              <strong>T\u00e9cnicas ou funcionais:<\/strong> eles fazem com que a web funcione e lembraram as suas prefer\u00eancias, como o idioma ou as suas prefer\u00eancias de cookies. S\u00e3o necess\u00e1rios, portanto, n\u00e3o exigem o seu consentimento.\n            <\/p>\n          <\/div>\n\n          <div class=\"lean-legal-list__item\">\n            <div class=\"lean-legal-list__bullet\"><\/div>\n            <p>\n              <strong>Estad\u00edsticas:<\/strong> Nos dizem como usar a web (p\u00e1ginas visitadas, tempo de navega\u00e7\u00e3o, origem das visitas) para melhor\u00e1-la. S\u00e3o instalados apenas se voc\u00ea aceitar.\n            <\/p>\n          <\/div>\n\n          <div class=\"lean-legal-list__item\">\n            <div class=\"lean-legal-list__bullet\"><\/div>\n            <p>\n              <strong>De marketing:<\/strong> medem a efic\u00e1cia das nossas campanhas e permitem-nos apresentar publicidade relacionada nesta web ou noutras. S\u00e3o instalados apenas se as aceitares.\n            <\/p>\n          <\/div>\n        <\/div>\n      <\/div>\n\n      <div class=\"lean-legal-block\" id=\"listado\">\n        <span class=\"lean-legal-num\">04<\/span>\n\n        <h2>Cookies que usamos<\/h2>\n\n        <p>\n          Este \u00e9 o listado de cookies que a web instala. Revisamos periodicamente esse listado; se adicionarmos um novo servi\u00e7o, incluiremos isso aqui.\n        <\/p>\n\n        <div class=\"lean-cookie-tablewrap\" role=\"region\" aria-label=\"Lista de cookies\" tabindex=\"0\">\n          <table class=\"lean-cookie-table\">\n            <thead>\n              <tr><th scope=\"col\">Biscoito<\/th><th scope=\"col\">Servi\u00e7o e fornecedor<\/th><th scope=\"col\">Finalidade<\/th><th scope=\"col\">Dura\u00e7\u00e3o<\/th><\/tr>\n            <\/thead>\n            <tbody>\n              <tr class=\"lean-cookie-cat\"><td colspan=\"4\">T\u00e9cnicas ou funcionais \u00b7 sempre ativas<\/td><\/tr>\n              <tr><td><code>cookieyes-consent<\/code><\/td><td>CookieYes (CookieYes Limited)<\/td><td>Guarde suas prefer\u00eancias de consentimento para cookies.<\/td><td>1 ano<\/td><\/tr>\n              <tr><td><code>trp_language<\/code><\/td><td>TranslatePress (propria)<\/td><td>Lembra-se da l\u00edngua que voc\u00ea est\u00e1 navegando.<\/td><td>30 dias<\/td><\/tr>\n\n              <tr class=\"lean-cookie-cat\"><td colspan=\"4\">Estad\u00edsticas \u00b7 apenas com o seu consentimento<\/td><\/tr>\n              <tr><td><code>_ga<\/code><\/td><td>Google Analytics (Google Ireland Ltd.)<\/td><td>Distinge visitantes para medir o uso da web de forma agregada.<\/td><td>2 anos<\/td><\/tr>\n              <tr><td><code>_ga_DVTDBV7E2C<\/code><\/td><td>Google Analytics (Google Ireland Ltd.)<\/td><td>Mant\u00e9m o estado da sess\u00e3o de medi\u00e7\u00e3o.<\/td><td>2 anos<\/td><\/tr>\n              <tr><td><code>_clck<\/code><\/td><td>Microsoft Clarity (Microsoft Ireland Operations Ltd.)<\/td><td>Identificador de visitante para analisar como a web \u00e9 utilizada (mapas de calor e grava\u00e7\u00f5es an\u00f4nimas de sess\u00e3o).<\/td><td>1 ano<\/td><\/tr>\n              <tr><td><code>_clsk<\/code><\/td><td>Microsoft Clarity (Microsoft Ireland Operations Ltd.)<\/td><td>Uma das p\u00e1ginas que voc\u00ea visita em uma mesma sess\u00e3o.<\/td><td>1 dia<\/td><\/tr>\n              <tr><td><code>MUID<\/code>, <code>MR<\/code>, <code>SM<\/code>, <code>ANONCHK<\/code>, <code>SRM_B<\/code><\/td><td>Microsoft Clarity (dom\u00ednios clarity.ms e bing.com)<\/td><td>Identifica o navegador e sincroniza a medi\u00e7\u00e3o da Clarity.<\/td><td>De uma sess\u00e3o a 13 meses<\/td><\/tr>\n\n              <tr class=\"lean-cookie-cat\"><td colspan=\"4\">Marketing \u00b7 apenas com o seu consentimento<\/td><\/tr>\n              <tr><td><code>bcookie<\/code><\/td><td>LinkedIn Insight Tag (LinkedIn Ireland Unlimited Company)<\/td><td>Identifica o navegador para medir as convers\u00f5es de nossas campanhas no LinkedIn.<\/td><td>1 ano<\/td><\/tr>\n              <tr><td><code>li_gc<\/code><\/td><td>LinkedIn Insight Tag (LinkedIn Ireland Unlimited Company)<\/td><td>Guarde seu consentimento para os cookies do LinkedIn.<\/td><td>6 meses<\/td><\/tr>\n              <tr><td><code>lidc<\/code><\/td><td>LinkedIn Insight Tag (LinkedIn Ireland Unlimited Company)<\/td><td>Escolha o centro de dados que atende a solicita\u00e7\u00e3o.<\/td><td>1 dia<\/td><\/tr>\n              <tr><td><code>__cf_bm<\/code><\/td><td>LinkedIn (atrav\u00e9s da Cloudflare)<\/td><td>Distinge pessoas de bots.<\/td><td>30 minutos<\/td><\/tr>\n            <\/tbody>\n          <\/table>\n        <\/div>\n\n        <p class=\"lean-legal-note\">\n          V\u00eddeos: se voc\u00ea reproduzir um dos v\u00eddeos de produto, o reproductor ser\u00e1 carregado. <strong>Vimeo<\/strong> (Vimeo.com, Inc.), que pode instalar seus pr\u00f3prios cookies. Consulte seu\n          <a class=\"lean-legal-link\" href=\"https:\/\/vimeo.com\/cookie_policy\" target=\"_blank\" rel=\"noopener\">Pol\u00edtica de cookies<\/a>.\n        <\/p>\n      <\/div>\n\n      <div class=\"lean-legal-block\" id=\"terceros\">\n        <span class=\"lean-legal-num\">05<\/span>\n\n        <h2>Terceiros e transfer\u00eancias internacionais<\/h2>\n\n        <p>\n          A Google, a Microsoft e o LinkedIn podem tratar dados nos Estados Unidos. Estas transfer\u00eancias est\u00e3o regidas pelo Marco de Privacidade de Dados UE-EUA ou pelas cl\u00e1usulas contratuais tipo aprovadas pela Comiss\u00e3o Europeia. Recomendamos que leia as suas pol\u00edticas, que podem mudar com frequ\u00eancia:\n          <a class=\"lean-legal-link\" href=\"https:\/\/policies.google.com\/privacy\" target=\"_blank\" rel=\"noopener\">Google<\/a>,\n          <a class=\"lean-legal-link\" href=\"https:\/\/privacy.microsoft.com\/es-es\/privacystatement\" target=\"_blank\" rel=\"noopener\">Microsoft<\/a> y\n          <a class=\"lean-legal-link\" href=\"https:\/\/es.linkedin.com\/legal\/cookie-policy\" target=\"_blank\" rel=\"noopener\">LinkedIn<\/a>.\n        <\/p>\n\n        <p>\n          Os formul\u00e1rios de solicita\u00e7\u00e3o de demonstra\u00e7\u00e3o e de contato s\u00e3o abertos na web da empresa. <strong>Jotform<\/strong> (jotform.com), fora do nosso site. As cookies que forem utilizadas l\u00e1 ser\u00e3o regidas pela\n          <a class=\"lean-legal-link\" href=\"https:\/\/www.jotform.com\/privacy\/\" target=\"_blank\" rel=\"noopener\">Pol\u00edtica da Jotform<\/a>.\n        <\/p>\n      <\/div>\n\n      <div class=\"lean-legal-block\" id=\"consentimiento\">\n        <span class=\"lean-legal-num\">06<\/span>\n\n        <h2>Consentimento<\/h2>\n\n        <p>\n          Na primeira vez que voc\u00ea visitar o site, voc\u00ea ser\u00e1 apresentado a um aviso de cookies. Voc\u00ea pode <strong>aceit\u00e1-las todas<\/strong>, <strong>Rejeitar todas elas<\/strong> o <strong>personalizar<\/strong> Quais categorias voc\u00ea permite. At\u00e9 que voc\u00ea escolha, apenas as cookies t\u00e9cnicas s\u00e3o instaladas.\n        <\/p>\n\n        <p>\n          Voc\u00ea pode mudar ou retirar seu consentimento a qualquer momento, da mesma forma que o deu:\n        <\/p>\n\n        <div class=\"lean-legal-card\">\n          <p>\n            <a class=\"cky-banner-element lean-cookie-btn\" role=\"button\" tabindex=\"0\">Alterar minhas prefer\u00eancias de cookies<\/a>\n          <\/p>\n        <\/div>\n      <\/div>\n\n      <div class=\"lean-legal-block\" id=\"navegador\">\n        <span class=\"lean-legal-num\">07<\/span>\n\n        <h2>Ativar, desativar e eliminar cookies no seu navegador<\/h2>\n\n        <p>\n          Voc\u00ea tamb\u00e9m pode limpar as cookies do seu navegador, de forma autom\u00e1tica ou manual; bloquear os que n\u00e3o deseja; ou solicitar que voc\u00ea seja avisado sempre que uma web tente instalar um cookie. Voc\u00ea encontrar\u00e1 como fazer isso na ajuda.\n          <a class=\"lean-legal-link\" href=\"https:\/\/support.google.com\/chrome\/answer\/95647?hl=es\" target=\"_blank\" rel=\"noopener\">Chrome<\/a>,\n          <a class=\"lean-legal-link\" href=\"https:\/\/support.mozilla.org\/es\/kb\/Borrar%20cookies\" target=\"_blank\" rel=\"noopener\">Firefox<\/a>,\n          <a class=\"lean-legal-link\" href=\"https:\/\/support.apple.com\/es-es\/guide\/safari\/sfri11471\/mac\" target=\"_blank\" rel=\"noopener\">Safari<\/a> y\n          <a class=\"lean-legal-link\" href=\"https:\/\/support.microsoft.com\/es-es\/microsoft-edge\/eliminar-las-cookies-en-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09\" target=\"_blank\" rel=\"noopener\">Edge<\/a>.\n        <\/p>\n\n        <p>\n          Tenha em aten\u00e7\u00e3o que, se desactivar todas as cookies, a p\u00e1gina web poder\u00e1 n\u00e3o funcionar correctamente. Se as eliminar, ser\u00e3o reinstaladas, com o seu consentimento, na pr\u00f3xima vez que nos visitar.\n        <\/p>\n      <\/div>\n\n      <div class=\"lean-legal-block\" id=\"derechos\">\n        <span class=\"lean-legal-num\">08<\/span>\n\n        <h2>Os seus direitos sobre os seus dados pessoais<\/h2>\n\n        <div class=\"lean-legal-list\">\n          <div class=\"lean-legal-list__item\">\n            <div class=\"lean-legal-list__bullet\"><\/div>\n            <p><strong>Informa\u00e7\u00f5es:<\/strong> saber por que precisamos dos seus dados, o que faremos com eles e quanto tempo os manteremos.<\/p>\n          <\/div>\n\n          <div class=\"lean-legal-list__item\">\n            <div class=\"lean-legal-list__bullet\"><\/div>\n            <p><strong>Acesso<\/strong> conhecer os dados pessoais que temos sobre voc\u00ea.<\/p>\n          <\/div>\n\n          <div class=\"lean-legal-list__item\">\n            <div class=\"lean-legal-list__bullet\"><\/div>\n            <p><strong>Rectifica\u00e7\u00e3o e supress\u00e3o:<\/strong> atualizar, corrigir, apagar ou bloquear os seus dados quando quiser.<\/p>\n          <\/div>\n\n          <div class=\"lean-legal-list__item\">\n            <div class=\"lean-legal-list__bullet\"><\/div>\n            <p><strong>Retirada do consentimento:<\/strong> Se voc\u00ea nos deu seu consentimento, voc\u00ea pode retir\u00e1-lo e solicitar que eliminemos seus dados.<\/p>\n          <\/div>\n\n          <div class=\"lean-legal-list__item\">\n            <div class=\"lean-legal-list__bullet\"><\/div>\n            <p><strong>Portabilidade:<\/strong> Pedir os seus dados e transferi-los integralmente a outro respons\u00e1vel.<\/p>\n          <\/div>\n\n          <div class=\"lean-legal-list__item\">\n            <div class=\"lean-legal-list__bullet\"><\/div>\n            <p><strong>Oposi\u00e7\u00e3o:<\/strong> oponer-se ao tratamento dos seus dados, salvo se existirem motivos leg\u00edtimos que o justifiquem.<\/p>\n          <\/div>\n        <\/div>\n\n        <p>\n          Para exercer esses direitos, escreva-nos com os dados mencionados na se\u00e7\u00e3o seguinte. Se voc\u00ea tiver alguma reclama\u00e7\u00e3o sobre a forma como tratamos seus dados, gostar\u00edamos de saber.\n        <\/p>\n\n        <p class=\"lean-legal-note\">\n          Voc\u00ea tamb\u00e9m pode apresentar uma reclama\u00e7\u00e3o junto \u00e0 Ag\u00eancia Espanhola de Prote\u00e7\u00e3o de Dados em\n          <a class=\"lean-legal-link\" href=\"https:\/\/www.aepd.es\" target=\"_blank\" rel=\"noopener\">www.aepd.es<\/a>.\n        <\/p>\n      <\/div>\n\n      <div class=\"lean-legal-block\" id=\"contacto\">\n        <span class=\"lean-legal-num\">09<\/span>\n\n        <h2>Dados de contato<\/h2>\n\n        <p>\n          Para qualquer d\u00favida sobre esta Pol\u00edtica de Cookies:\n        <\/p>\n\n        <div class=\"lean-legal-card\">\n          <p>\n            <strong>Chapp Global S.L.U.<\/strong> \u00b7 CIF B76224112<br>\n            Parque Cient\u00edfico Tecnol\u00f3gico, Edif\u00edcio Polivalente III, 3.\u00aa planta, escrit\u00f3rios 305-306, 35017 Las Palmas de Gran Canaria (Espanha)<br>\n            Correio eletr\u00f3nico:\n            <a class=\"lean-legal-link\" href=\"mailto:hello.chappsolutions@zucchetti.it\">hello.chappsolutions@zucchetti.it<\/a>\n            \u00b7 Tel:\n            <a class=\"lean-legal-link\" href=\"tel:+34828685500\">+34 828 685 500<\/a>\n          <\/p>\n        <\/div>\n\n        <p class=\"lean-legal-note\">\n          \u00daltima atualiza\u00e7\u00e3o: 14 de outubro de 2026.\n        <\/p>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n<script>\n(function () {\n  const tocLinks = Array.from(document.querySelectorAll(\"#lean-cookies-toc-list a\"));\n  const blocks = tocLinks\n    .map(function (link) {\n      return document.querySelector(link.getAttribute(\"href\"));\n    })\n    .filter(Boolean);\n\n  function onScrollCookiesLegal() {\n    let activeIndex = 0;\n    const scrollPosition = window.scrollY + 130;\n\n    blocks.forEach(function (block, index) {\n      if (block.offsetTop <= scrollPosition) 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