{"id":10816,"date":"2026-04-14T17:09:30","date_gmt":"2026-04-14T17:09:30","guid":{"rendered":"https:\/\/leanhotelsystem.com\/?p=10816"},"modified":"2026-04-24T09:44:45","modified_gmt":"2026-04-24T09:44:45","slug":"integrar-check-in-online-presencial-sem-duplicar-trabalho","status":"publish","type":"post","link":"https:\/\/leanhotelsystem.com\/pt\/integrar-check-in-online-presencial-sin-duplicar-trabajo\/","title":{"rendered":"Como integrar o check-in online e o presencial sem duplicar o trabalho na rece\u00e7\u00e3o"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"10816\" class=\"elementor elementor-10816\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6de7839f e-con-full e-flex e-con e-parent\" data-id=\"6de7839f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-bf523f9 e-con-full e-flex e-con e-child\" data-id=\"bf523f9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-31044b29 elementor-widget elementor-widget-hfe-breadcrumbs-widget\" data-id=\"31044b29\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"hfe-breadcrumbs-widget.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<nav aria-label=\"Breadcrumb\"><ul class=\"hfe-breadcrumbs hfe-breadcrumbs-show-home\"><li class=\"hfe-breadcrumbs-item hfe-breadcrumbs-first\"><span class=\"hfe-breadcrumbs-home-icon\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-home\" viewBox=\"0 0 576 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M280.37 148.26L96 300.11V464a16 16 0 0 0 16 16l112.06-.29a16 16 0 0 0 15.92-16V368a16 16 0 0 1 16-16h64a16 16 0 0 1 16 16v95.64a16 16 0 0 0 16 16.05L464 480a16 16 0 0 0 16-16V300L295.67 148.26a12.19 12.19 0 0 0-15.3 0zM571.6 251.47L488 182.56V44.05a12 12 0 0 0-12-12h-56a12 12 0 0 0-12 12v72.61L318.47 43a48 48 0 0 0-61 0L4.34 251.47a12 12 0 0 0-1.6 16.9l25.5 31A12 12 0 0 0 45.15 301l235.22-193.74a12.19 12.19 0 0 1 15.3 0L530.9 301a12 12 0 0 0 16.9-1.6l25.5-31a12 12 0 0 0-1.7-16.93z\"><\/path><\/svg><\/span><a href=\"https:\/\/leanhotelsystem.com\/pt\"><span class=\"hfe-breadcrumbs-text\">Inicio<\/span><\/a><\/li><\/ul><\/nav>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-31d2e976 elementor-widget elementor-widget-heading\" data-id=\"31d2e976\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">C\u00f3mo integrar el check-in online y el presencial sin duplicar trabajo en recepci\u00f3n<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-43bcc208 elementor-widget elementor-widget-text-editor\" data-id=\"43bcc208\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>En muchos hoteles peque\u00f1os el check-in online se a\u00f1ade \u201cencima\u201d del check-in presencial. El resultado no es eficiencia, sino duplicidad: se piden datos dos veces, se repiten firmas, se corrigen cobros a \u00faltima hora y recepci\u00f3n termina revisando reservas una por una. Para que el modelo h\u00edbrido funcione, hay que dise\u00f1ar <strong>un solo flujo<\/strong>, con una sola fuente de verdad y con claridad sobre qu\u00e9 se hace online y qu\u00e9 se valida en mostrador.<\/p><p>No se trata de a\u00f1adir m\u00e1s herramientas, sino de estructurar correctamente el proceso para reducir colas, errores y trabajo duplicado, manteniendo la parte humana en la llegada.<\/p><p><!-- notionvc: 314123e0-e1b4-42f8-9609-3d1096ab346e --><\/p><p><!-- notionvc: 2537b69c-d87d-48e7-99bd-e03de26256a9 --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2011825 elementor-widget elementor-widget-image\" data-id=\"2011825\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/leanhotelsystem.com\/wp-content\/uploads\/2026\/04\/CHECK-IN-ONLINE-Y-FISICO-1024x683.webp\" class=\"attachment-large size-large wp-image-10826\" alt=\"CHECK IN ONLINE Y FISICO\" srcset=\"https:\/\/leanhotelsystem.com\/wp-content\/uploads\/2026\/04\/CHECK-IN-ONLINE-Y-FISICO-1024x683.webp 1024w, https:\/\/leanhotelsystem.com\/wp-content\/uploads\/2026\/04\/CHECK-IN-ONLINE-Y-FISICO-300x200.webp 300w, https:\/\/leanhotelsystem.com\/wp-content\/uploads\/2026\/04\/CHECK-IN-ONLINE-Y-FISICO-768x512.webp 768w, https:\/\/leanhotelsystem.com\/wp-content\/uploads\/2026\/04\/CHECK-IN-ONLINE-Y-FISICO-1536x1024.webp 1536w, https:\/\/leanhotelsystem.com\/wp-content\/uploads\/2026\/04\/CHECK-IN-ONLINE-Y-FISICO-2048x1365.webp 2048w, https:\/\/leanhotelsystem.com\/wp-content\/uploads\/2026\/04\/CHECK-IN-ONLINE-Y-FISICO-18x12.webp 18w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-589aeab elementor-widget elementor-widget-heading\" data-id=\"589aeab\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">El problema t\u00edpico: dos check-ins = dos procesos (y nadie sabe cu\u00e1l manda)<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1b2c36a elementor-widget elementor-widget-text-editor\" data-id=\"1b2c36a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Cuando online y presencial se gestionan como dos caminos separados, aparecen s\u00edntomas muy reconocibles: el hu\u00e9sped ya rellen\u00f3 datos y aun as\u00ed se los vuelven a pedir; la reserva parece \u201ca medias\u201d y alguien tiene que revisar manualmente; se firma dos veces \u201cpor si acaso\u201d; se cobra online y se vuelve a cobrar en mostrador (o queda el pago en un limbo); y, en horas pico, la frustraci\u00f3n crece porque el hu\u00e9sped esperaba llegar m\u00e1s r\u00e1pido.<\/p><p>La ra\u00edz del problema es simple: el hotel suma canales, pero no redise\u00f1a el proceso. El modelo h\u00edbrido exige que el check-in online sea un <strong>preparador<\/strong> del check-in, no una r\u00e9plica.<\/p><p><!-- notionvc: f45dcbca-7cbb-468f-9e99-6c30003922ea --><\/p><p><!-- notionvc: 2537b69c-d87d-48e7-99bd-e03de26256a9 --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0b224f4 elementor-widget elementor-widget-heading\" data-id=\"0b224f4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Principio base: una sola fuente de verdad y un \u201cestado\u201d claro del check-in<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5c294ee elementor-widget elementor-widget-text-editor\" data-id=\"5c294ee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Para evitar duplicidades, todo lo que el hu\u00e9sped haga online debe aterrizar en un <strong>registro \u00fanico<\/strong> (la reserva y\/o ficha del hu\u00e9sped). Y, adem\u00e1s, el hotel necesita un \u201csem\u00e1foro\u201d simple: un estado que indique claramente en qu\u00e9 punto est\u00e1 cada llegada.<\/p><p>Ese estado no tiene que ser complejo. Lo importante es que cualquier persona del equipo pueda mirar una reserva y entender, en segundos, si est\u00e1 lista para un check-in r\u00e1pido o si requiere asistencia.<\/p><p><!-- notionvc: 62402afd-4111-4e81-8535-545f51871750 --><\/p><p><!-- notionvc: 2537b69c-d87d-48e7-99bd-e03de26256a9 --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b4a8a8f elementor-widget elementor-widget-image\" data-id=\"b4a8a8f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/leanhotelsystem.com\/wp-content\/uploads\/2026\/04\/lo-mejor-y-lo-peor-de-contratar-lena-hotel-system-1024x576.webp\" class=\"attachment-large size-large wp-image-10825\" alt=\"lo mejor y lo peor de contratar lena hotel system\" srcset=\"https:\/\/leanhotelsystem.com\/wp-content\/uploads\/2026\/04\/lo-mejor-y-lo-peor-de-contratar-lena-hotel-system-1024x576.webp 1024w, https:\/\/leanhotelsystem.com\/wp-content\/uploads\/2026\/04\/lo-mejor-y-lo-peor-de-contratar-lena-hotel-system-300x169.webp 300w, https:\/\/leanhotelsystem.com\/wp-content\/uploads\/2026\/04\/lo-mejor-y-lo-peor-de-contratar-lena-hotel-system-768x432.webp 768w, https:\/\/leanhotelsystem.com\/wp-content\/uploads\/2026\/04\/lo-mejor-y-lo-peor-de-contratar-lena-hotel-system-1536x864.webp 1536w, https:\/\/leanhotelsystem.com\/wp-content\/uploads\/2026\/04\/lo-mejor-y-lo-peor-de-contratar-lena-hotel-system-18x10.webp 18w, https:\/\/leanhotelsystem.com\/wp-content\/uploads\/2026\/04\/lo-mejor-y-lo-peor-de-contratar-lena-hotel-system.webp 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-04147ed elementor-widget elementor-widget-text-editor\" data-id=\"04147ed\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Es primordial la comunicaci\u00f3n entre el proceso de check-in online y el PMS donde se volcar\u00e1 toda la informaci\u00f3n.\u00a0<\/p><section class=\"text-token-text-primary w-full focus:outline-none [--shadow-height:45px] has-data-writing-block:pointer-events-none has-data-writing-block:-mt-(--shadow-height) has-data-writing-block:pt-(--shadow-height) [&amp;:has([data-writing-block])&gt;*]:pointer-events-auto R6Vx5W_threadScrollVars scroll-mb-[calc(var(--scroll-root-safe-area-inset-bottom,0px)+var(--thread-response-height))] scroll-mt-(--header-height)\" dir=\"auto\" data-turn-id=\"91cd6d06-1a92-4b02-b16c-d886698f4c8f\" data-testid=\"conversation-turn-324\" data-scroll-anchor=\"false\" data-turn=\"user\"><\/section><section class=\"text-token-text-primary w-full focus:outline-none [--shadow-height:45px] has-data-writing-block:pointer-events-none has-data-writing-block:-mt-(--shadow-height) has-data-writing-block:pt-(--shadow-height) [&amp;:has([data-writing-block])&gt;*]:pointer-events-auto [content-visibility:auto] supports-[content-visibility:auto]:[contain-intrinsic-size:auto_100lvh] R6Vx5W_threadScrollVars scroll-mb-[calc(var(--scroll-root-safe-area-inset-bottom,0px)+var(--thread-response-height))] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]\" dir=\"auto\" data-turn-id=\"request-696e30db-9cec-8327-9e87-afc3303fd186-6\" data-testid=\"conversation-turn-325\" data-scroll-anchor=\"false\" data-turn=\"assistant\"><div class=\"text-base my-auto mx-auto pb-10 [--thread-content-margin:var(--thread-content-margin-xs,calc(var(--spacing)*4))] @w-sm\/main:[--thread-content-margin:var(--thread-content-margin-sm,calc(var(--spacing)*6))] @w-lg\/main:[--thread-content-margin:var(--thread-content-margin-lg,calc(var(--spacing)*16))] px-(--thread-content-margin)\"><div class=\"[--thread-content-max-width:40rem] @w-lg\/main:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group\/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn\"><div class=\"flex max-w-full flex-col gap-4 grow\"><div class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal outline-none keyboard-focused:focus-ring [.text-message+&amp;]:mt-1\" dir=\"auto\" tabindex=\"0\" data-message-author-role=\"assistant\" data-message-id=\"214c9edc-f222-4341-9cfe-e6b3cce75c8c\" data-message-model-slug=\"gpt-5-3\" data-turn-start-message=\"true\"><div class=\"flex w-full flex-col gap-1 empty:hidden\"><div class=\"markdown prose dark:prose-invert w-full wrap-break-word light markdown-new-styling\"><p data-start=\"0\" data-end=\"375\" data-is-last-node=\"\" data-is-only-node=\"\">LEAN Hotel System cuenta con POK, una soluci\u00f3n orientada a optimizar los procesos de entrada y salida del hu\u00e9sped. Entre sus funcionalidades destacan el pre check-in, que permite automatizar el env\u00edo de la informaci\u00f3n antes de la llegada, y el virtual check-in, que facilita que el cliente complete su registro de forma aut\u00f3noma desde su propio dispositivo m\u00f3vil.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6947f83 elementor-widget elementor-widget-heading\" data-id=\"6947f83\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Estados m\u00ednimos que conviene definir (y qu\u00e9 significa cada uno)<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1568421 elementor-widget elementor-widget-text-editor\" data-id=\"1568421\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Un set pr\u00e1ctico para hotel peque\u00f1o podr\u00eda ser:<\/p><ul><li><strong>Pendiente de datos<\/strong>: falta informaci\u00f3n b\u00e1sica para preparar la llegada.<\/li><li><strong>Datos completos (online)<\/strong>: el hu\u00e9sped ya complet\u00f3 lo solicitado; no hay que pedirlo otra vez.<\/li><li><strong>Pendiente de verificaci\u00f3n<\/strong>: falta validar identidad y\/o pago seg\u00fan procedimiento.<\/li><li><strong>Check-in completado<\/strong>: llegada cerrada, llaves entregadas, registro hecho.<\/li><li><strong>Incidencia \/ requiere asistencia<\/strong>: hay algo que rompe el flujo (pago fallido, discrepancia, caso especial).<\/li><\/ul><p>Con esto, el equipo evita el \u201cno s\u00e9 si est\u00e1 hecho\u201d que dispara la duplicidad.<\/p><p><!-- notionvc: b653cc29-670c-4ce5-bc43-b5bfcfcb6131 --><\/p><p><!-- notionvc: 2537b69c-d87d-48e7-99bd-e03de26256a9 --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d1052ea elementor-widget elementor-widget-heading\" data-id=\"d1052ea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Qu\u00e9 debe hacerse online y qu\u00e9 debe reservarse para el mostrador<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-37ecc12 elementor-widget elementor-widget-text-editor\" data-id=\"37ecc12\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>La forma m\u00e1s efectiva de dividir tareas es por objetivo: online para recopilar y preparar; presencial para validar y resolver excepciones.<\/p><p><!-- notionvc: 2537b69c-d87d-48e7-99bd-e03de26256a9 --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-95ce8a4 elementor-widget elementor-widget-heading\" data-id=\"95ce8a4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Online: datos, preferencias y pagos (lo que ahorra minutos reales)<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-17b5567 elementor-widget elementor-widget-text-editor\" data-id=\"17b5567\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>En el check-in online tiene sentido incluir aquello que consume tiempo en mostrador y se puede completar sin presi\u00f3n: datos\/documentaci\u00f3n requerida, hora estimada de llegada\/salida, preferencias b\u00e1sicas, aceptaci\u00f3n de condiciones y, si tu pol\u00edtica lo define, pago o dep\u00f3sito. Tambi\u00e9n pueden incorporarse upsells opcionales, siempre que no conviertan el proceso en un \u201cformulario infinito\u201d.<\/p><p><!-- notionvc: 2537b69c-d87d-48e7-99bd-e03de26256a9 --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-461b519 elementor-widget elementor-widget-heading\" data-id=\"461b519\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Presencial: verificaci\u00f3n r\u00e1pida, bienvenida y resoluci\u00f3n de casos especiales<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f82e339 elementor-widget elementor-widget-text-editor\" data-id=\"f82e339\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>En recepci\u00f3n el foco deber\u00eda ser breve y humano: validar identidad seg\u00fan procedimiento, entregar llaves, dar una explicaci\u00f3n corta \u00fatil (acceso, horarios clave) y resolver excepciones. Aqu\u00ed entran casos como facturaci\u00f3n corporativa, grupos, necesidades especiales, cambios de \u00faltima hora o incidencias que el online no puede resolver.<\/p><p><!-- notionvc: 2537b69c-d87d-48e7-99bd-e03de26256a9 --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a284405 elementor-widget elementor-widget-heading\" data-id=\"a284405\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">El flujo h\u00edbrido recomendado paso a paso<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f80ace1 elementor-widget elementor-widget-text-editor\" data-id=\"f80ace1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Un blueprint aplicable en hotel peque\u00f1o suele seguir este orden:<\/p><ol><li>La reserva entra al sistema.<\/li><li>Se env\u00eda check-in online si procede (no a todos indiscriminadamente).<\/li><li>El hu\u00e9sped completa datos y el estado cambia a \u201cDatos completos\u201d.<\/li><li>Recepci\u00f3n revisa solo lo que est\u00e1 en \u201cPendiente\u201d o \u201cIncidencia\u201d, no todas las reservas.<\/li><li>En la llegada, se hace una verificaci\u00f3n r\u00e1pida y se cierra el check-in en 1\u20132 minutos si todo est\u00e1 correcto.<\/li><li>Queda registro y trazabilidad: qui\u00e9n valid\u00f3, qu\u00e9 se cobr\u00f3 y si hubo excepciones.<\/li><\/ol><p>Este enfoque convierte el online en un filtro que reduce trabajo, no en un generador de backoffice.<\/p><p><!-- notionvc: 5efec838-9efc-4af8-a55c-c20087289feb --><\/p><p><!-- notionvc: 2537b69c-d87d-48e7-99bd-e03de26256a9 --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bb46c49 elementor-widget elementor-widget-heading\" data-id=\"bb46c49\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Punto cr\u00edtico: \u201crevisi\u00f3n previa\u201d de recepci\u00f3n sin revisar todas las reservas<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0af4236 elementor-widget elementor-widget-text-editor\" data-id=\"0af4236\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>La revisi\u00f3n previa debe ser por excepci\u00f3n. Una pr\u00e1ctica \u00fatil es reservar 10\u201315 minutos al d\u00eda para mirar solo las llegadas del d\u00eda siguiente y filtrar: qu\u00e9 est\u00e1 incompleto, qu\u00e9 tiene alertas, qu\u00e9 tiene cambios recientes. Si el equipo se obliga a revisar todas las reservas, el online deja de ahorrar tiempo.<\/p><p><!-- notionvc: 2537b69c-d87d-48e7-99bd-e03de26256a9 --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f1997bf elementor-widget elementor-widget-heading\" data-id=\"f1997bf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">C\u00f3mo evitar los 5 duplicados m\u00e1s comunes<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c633279 elementor-widget elementor-widget-text-editor\" data-id=\"c633279\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>La integraci\u00f3n falla siempre en los mismos puntos. Aqu\u00ed el enfoque es \u201cproblema \u2192 causa \u2192 soluci\u00f3n de proceso\u201d.<\/p><p><!-- notionvc: 2537b69c-d87d-48e7-99bd-e03de26256a9 --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4c5f755 elementor-widget elementor-widget-heading\" data-id=\"4c5f755\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Duplicado 1: documentos y datos pedidos dos veces<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-25ca5a8 elementor-widget elementor-widget-text-editor\" data-id=\"25ca5a8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Problema:<\/strong> el hu\u00e9sped ya complet\u00f3, pero recepci\u00f3n vuelve a pedir.<\/p><p><strong>Causa:<\/strong> no hay estado claro o no se conf\u00eda en el dato.<\/p><p><strong>Soluci\u00f3n:<\/strong> estados + checklist de verificaci\u00f3n: si est\u00e1 \u201cDatos completos\u201d, en mostrador solo se valida identidad seg\u00fan procedimiento, sin repetir formularios.<\/p><p><!-- notionvc: 956058e8-8fa4-4359-b4d2-3dd7eadcbca8 --><\/p><p><!-- notionvc: 2537b69c-d87d-48e7-99bd-e03de26256a9 --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-89783ad elementor-widget elementor-widget-heading\" data-id=\"89783ad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Duplicado 2: firma\/aceptaci\u00f3n repetida<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-029b0b2 elementor-widget elementor-widget-text-editor\" data-id=\"029b0b2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Problema:<\/strong> el hu\u00e9sped acepta\/firmar online y luego se le pide firmar otra vez.<\/p><p><strong>Causa:<\/strong> no est\u00e1 definido el punto \u00fanico de aceptaci\u00f3n.<\/p><p><strong>Soluci\u00f3n:<\/strong> decidir un \u00fanico momento principal (online o presencial) y reservar la excepci\u00f3n para casos concretos (por ejemplo, cuando el online no se complet\u00f3 o hay incidencia).<\/p><p><!-- notionvc: 25679050-4c20-4f3e-b92b-b2145b8a1b1e --><\/p><p><!-- notionvc: 2537b69c-d87d-48e7-99bd-e03de26256a9 --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-376d5cf elementor-widget elementor-widget-heading\" data-id=\"376d5cf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Duplicado 3: cobros inconsistentes (online vs mostrador)<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2311db7 elementor-widget elementor-widget-text-editor\" data-id=\"2311db7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Problema:<\/strong> pagos pendientes, dobles cargos o importes que no cuadran.<\/p><p><strong>Causa:<\/strong> no est\u00e1 decidido qu\u00e9 se cobra d\u00f3nde y c\u00f3mo se registra.<\/p><p><strong>Soluci\u00f3n:<\/strong> definir reglas simples: qu\u00e9 se cobra online (si aplica), qu\u00e9 se cobra en destino, qu\u00e9 es dep\u00f3sito\/garant\u00eda y c\u00f3mo se refleja en el registro \u00fanico. Siempre con coherencia de importes y pol\u00edticas.<\/p><p><!-- notionvc: 6600d036-0825-4a3d-bcac-f763a934e0db --><\/p><p><!-- notionvc: 2537b69c-d87d-48e7-99bd-e03de26256a9 --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a110ab8 elementor-widget elementor-widget-heading\" data-id=\"a110ab8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Duplicado 4: mensajes duplicados (OTA + hotel + recordatorios)<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4cca6b3 elementor-widget elementor-widget-text-editor\" data-id=\"4cca6b3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Problema:<\/strong> el hu\u00e9sped recibe demasiados mensajes y se confunde.<\/p><p><strong>Causa:<\/strong> no hay estrategia de cadencia ni consolidaci\u00f3n.<\/p><p><strong>Soluci\u00f3n:<\/strong> reducir impactos, consolidar en un mensaje \u00fatil (por ejemplo, un enlace con acciones) y usar recordatorios condicionales solo si falta completar algo.<\/p><p><!-- notionvc: fa9b4e3e-5794-4414-ac22-00ba29de738e --><\/p><p><!-- notionvc: 2537b69c-d87d-48e7-99bd-e03de26256a9 --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-535cb49 elementor-widget elementor-widget-heading\" data-id=\"535cb49\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Duplicado 5: mismo hu\u00e9sped \u201cgestionado\u201d por dos personas sin coordinaci\u00f3n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-39aad82 elementor-widget elementor-widget-text-editor\" data-id=\"39aad82\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Problema:<\/strong> dos personas hacen lo mismo o toman decisiones distintas.<\/p><p><strong>Causa:<\/strong> no hay ownership ni notas internas claras.<\/p><p><strong>Soluci\u00f3n:<\/strong> roles m\u00ednimos: qui\u00e9n revisa pendientes, qui\u00e9n cierra check-in, qui\u00e9n gestiona incidencias; y notas internas breves para continuidad de turno.<\/p><p><!-- notionvc: 8d46b012-ee22-491b-b717-122e4aa517a9 --><\/p><p><!-- notionvc: 2537b69c-d87d-48e7-99bd-e03de26256a9 --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fce0b2c elementor-widget elementor-widget-heading\" data-id=\"fce0b2c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Dise\u00f1o por escenarios: c\u00f3mo tratar casos que rompen el flujo<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-19cb0a7 elementor-widget elementor-widget-image\" data-id=\"19cb0a7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/leanhotelsystem.com\/wp-content\/uploads\/2026\/04\/check-in-para-hoteles-1024x683.webp\" class=\"attachment-large size-large wp-image-10824\" alt=\"check in para hoteles\" srcset=\"https:\/\/leanhotelsystem.com\/wp-content\/uploads\/2026\/04\/check-in-para-hoteles-1024x683.webp 1024w, https:\/\/leanhotelsystem.com\/wp-content\/uploads\/2026\/04\/check-in-para-hoteles-300x200.webp 300w, https:\/\/leanhotelsystem.com\/wp-content\/uploads\/2026\/04\/check-in-para-hoteles-768x512.webp 768w, https:\/\/leanhotelsystem.com\/wp-content\/uploads\/2026\/04\/check-in-para-hoteles-1536x1024.webp 1536w, https:\/\/leanhotelsystem.com\/wp-content\/uploads\/2026\/04\/check-in-para-hoteles-2048x1365.webp 2048w, https:\/\/leanhotelsystem.com\/wp-content\/uploads\/2026\/04\/check-in-para-hoteles-18x12.webp 18w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9e7ef08 elementor-widget elementor-widget-text-editor\" data-id=\"9e7ef08\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>El modelo h\u00edbrido funciona si tiene \u201csalidas\u201d para excepciones. Escenarios t\u00edpicos:<\/p><ul><li><strong>Llegadas tard\u00edas:<\/strong> instrucciones claras y proceso de acceso; evitar depender de improvisaci\u00f3n.<\/li><li><strong>Grupos:<\/strong> pre-recopilar datos cuando sea posible y cerrar en bloque con un responsable.<\/li><li><strong>Corporate con factura:<\/strong> procedimiento definido de datos fiscales y autorizaci\u00f3n; no improvisar en mostrador.<\/li><li><strong>Menores:<\/strong> validaciones adicionales seg\u00fan normativa\/procedimiento interno.<\/li><li><strong>Tarjeta de tercero:<\/strong> pol\u00edtica clara y verificaci\u00f3n seg\u00fan criterio del hotel.<\/li><li><strong>Reservas modificadas el mismo d\u00eda:<\/strong> se\u00f1al de alerta para revisi\u00f3n r\u00e1pida.<\/li><\/ul><p><!-- notionvc: b19a7d1e-283e-4c9b-8f7f-73f20e090795 --><\/p><p><!-- notionvc: 2537b69c-d87d-48e7-99bd-e03de26256a9 --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6d7debe elementor-widget elementor-widget-heading\" data-id=\"6d7debe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Plan B: cu\u00e1ndo pasar de online a check-in asistido<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6ec5c99 elementor-widget elementor-widget-text-editor\" data-id=\"6ec5c99\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Se\u00f1ales para activar asistencia: datos incompletos, documento no v\u00e1lido o no verificable, pago fallido, discrepancias en nombre\/condiciones, reserva con necesidades especiales o cualquier incidencia que requiera criterio humano. El plan B evita que el hu\u00e9sped se atasque y protege la experiencia.<\/p><p><!-- notionvc: 2537b69c-d87d-48e7-99bd-e03de26256a9 --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-191a1be elementor-widget elementor-widget-heading\" data-id=\"191a1be\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Organizaci\u00f3n del equipo: roles, checklists y formaci\u00f3n m\u00ednima<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-122aa68 elementor-widget elementor-widget-text-editor\" data-id=\"122aa68\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Para que el sistema no dependa de una persona, define roles simples y sostenibles:<\/p><ul><li><strong>Qui\u00e9n revisa pendientes<\/strong> (ventana diaria corta).<\/li><li><strong>Qui\u00e9n cierra check-ins<\/strong> en el turno.<\/li><li><strong>Qui\u00e9n gestiona incidencias<\/strong> y cu\u00e1ndo escala.<\/li><\/ul><p>Acomp\u00e1\u00f1alo con SOPs de 1 p\u00e1gina: check-in r\u00e1pido, verificaci\u00f3n, cobros, cambios de habitaci\u00f3n, incidencias. Y un guion de bienvenida breve: lo justo para mantener el trato humano sin alargar colas.<\/p><p><!-- notionvc: 415f2f47-591d-4d8b-8aba-7f729255cb6b --><\/p><p><!-- notionvc: 2537b69c-d87d-48e7-99bd-e03de26256a9 --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-db4fc51 elementor-widget elementor-widget-heading\" data-id=\"db4fc51\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">M\u00e9tricas para comprobar que no est\u00e1s duplicando trabajo<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-66b55c8 elementor-widget elementor-widget-text-editor\" data-id=\"66b55c8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>No hace falta un cuadro de mando complejo. Con estos indicadores ya puedes ver si el h\u00edbrido funciona:<\/p><ul><li>% de check-ins online completados.<\/li><li>Tiempo medio en mostrador (especialmente en horas pico).<\/li><li>N\u00ba de incidencias por datos incompletos o duplicados.<\/li><li>N\u00ba de cobros corregidos o discrepancias de importe.<\/li><li>Quejas por proceso de check-in y colas en franjas cr\u00edticas.<\/li><\/ul><p>Si el online sube y el tiempo en mostrador no baja, normalmente hay duplicidad o revisi\u00f3n masiva.<\/p><p><!-- notionvc: 2c10b7cb-afb5-4bc4-98ee-93a169af2c61 --><\/p><p><!-- notionvc: 2537b69c-d87d-48e7-99bd-e03de26256a9 --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f861bd8 elementor-widget elementor-widget-heading\" data-id=\"f861bd8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Errores comunes al integrar online + presencial (y c\u00f3mo evitarlos)<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9dcb98e elementor-widget elementor-widget-text-editor\" data-id=\"9dcb98e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Los fallos t\u00edpicos son lanzar el online sin estados claros, no decidir qu\u00e9 se hace d\u00f3nde, revisar todas las reservas, no tener plan B, duplicar comunicaciones y no formar al equipo en el nuevo flujo. La prevenci\u00f3n es volver al principio base: flujo \u00fanico, estados, revisi\u00f3n por excepci\u00f3n y roles claros.<\/p><p><!-- notionvc: 2537b69c-d87d-48e7-99bd-e03de26256a9 --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-57032ce elementor-widget elementor-widget-heading\" data-id=\"57032ce\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Preguntas frecuentes sobre integrar check-in online y presencial<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f4c68d5 elementor-widget elementor-widget-n-accordion\" data-id=\"f4c68d5\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;expanded&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2560\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-2560\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> \u00bfQu\u00e9 debe hacer el hu\u00e9sped online y qu\u00e9 debo hacer yo en recepci\u00f3n? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2560\" class=\"elementor-element elementor-element-8569d76 e-con-full e-flex e-con e-child\" data-id=\"8569d76\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-543b047 elementor-widget elementor-widget-text-editor\" data-id=\"543b047\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>La adaptabilidad permite a los equipos de ventas ajustar sus estrategias seg\u00fan las tendencias y preferencias de los clientes. En un mercado cambiante, es vital que el equipo de ventas responda r\u00e1pidamente a las expectativas del cliente, maximizando las oportunidades de conversi\u00f3n.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2561\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2561\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> \u00bfC\u00f3mo evito pedir documentos dos veces? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2561\" class=\"elementor-element elementor-element-af7889b e-con-full e-flex e-con e-child\" data-id=\"af7889b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0442544 elementor-widget elementor-widget-text-editor\" data-id=\"0442544\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Define estados del check-in y un checklist de verificaci\u00f3n. Si la reserva est\u00e1 en \u201cDatos completos (online)\u201d, en mostrador no se repiten formularios: se valida identidad seg\u00fan procedimiento y se cierra el check-in. El duplicado aparece cuando no hay un estado visible o cuando el equipo no conf\u00eda en lo que ya est\u00e1 registrado.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2562\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2562\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> \u00bfQu\u00e9 hago si el hu\u00e9sped no completa el check-in online? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2562\" class=\"elementor-element elementor-element-ea40a3d e-con-full e-flex e-con e-child\" data-id=\"ea40a3d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-be6a467 elementor-widget elementor-widget-text-editor\" data-id=\"be6a467\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Activa un plan B: check-in asistido en recepci\u00f3n y prioridad por pendientes para que no genere colas. Si tu estrategia lo permite, env\u00eda un recordatorio condicional antes de la llegada (solo a quien no complet\u00f3) y mant\u00e9n el proceso presencial preparado para cerrar r\u00e1pido. El objetivo es fluidez, no \u201cobligar\u201d al online.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2563\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2563\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> \u00bfC\u00f3mo gestiono pagos para que no haya errores entre online y mostrador? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2563\" class=\"elementor-element elementor-element-f5b9c5f e-con-full e-flex e-con e-child\" data-id=\"f5b9c5f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-747b7a5 elementor-widget elementor-widget-text-editor\" data-id=\"747b7a5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Define claramente qu\u00e9 se cobra online y qu\u00e9 se cobra en destino (estancia, dep\u00f3sito, extras) y asegura que todo queda registrado en un \u00fanico lugar. Evita cobrar lo mismo en dos puntos y revisa coherencia de importes y pol\u00edticas. Cuando hay discrepancias, suele ser por falta de reglas o por registros incompletos en el flujo.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2564\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2564\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> \u00bfCu\u00e1les son los KPIs m\u00ednimos para saber si el h\u00edbrido funciona? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2564\" class=\"elementor-element elementor-element-9d848a3 e-con-full e-flex e-con e-child\" data-id=\"9d848a3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e2d2281 elementor-widget elementor-widget-text-editor\" data-id=\"e2d2281\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Tres m\u00e9tricas suelen bastar: porcentaje de check-in online completado, tiempo medio en mostrador (especialmente en picos) y n\u00famero de incidencias\/correcciones (datos repetidos, pagos corregidos, firmas duplicadas). Si sube el completado online y bajan tiempos e incidencias, el flujo \u00fanico est\u00e1 funcionando.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-63a5149a elementor-widget elementor-widget-heading\" data-id=\"63a5149a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Tambien te puede interesar<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5b9c3124 meta-visibility-show title_position_default title_hover_border_default title-default img_hover_animation_default meta_position_default grid-hover-overlay-type-always tpg-el-box-border-enable tpg-border-bottom-disable elementor-widget elementor-widget-tpg-grid-layout\" data-id=\"5b9c3124\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tpg-grid-layout.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"rt-container-fluid rt-tpg-container tpg-el-main-wrapper clearfix grid-layout4-main \"\n\t\t\t id=\"rt-tpg-container-3292706596\"\n\t\t\t data-layout=\"grid-layout4\"\n\t\t\t data-grid-style=\"tpg-full-height\"\n\t\t\t data-sc-id=\"elementor\"\n\t\t\t data-el-settings=''\n\t\t\t data-el-query=''\n\t\t\t data-el-path=''\n\t\t>\n\t\t\t\t\t\t<div class='tpg-header-wrapper '>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t<div data-title=\"Loading ...\" class=\"rt-row rt-content-loader grid-layout4 grid-behaviour tpg-full-height grid_layout_wrapper\">\n\t\t\t\t\n<div class=\"rt-col-md-4 rt-col-sm-6 rt-col-xs-12 default rt-grid-item\" data-id=\"7278\">\n\t<div class=\"rt-holder tpg-post-holder \">\n\t\t<div class=\"rt-detail rt-el-content-wrapper\">\n\t\t\t\t\t\t\t<div class=\"rt-img-holder tpg-el-image-wrap has-thumbnail\">\n\t\t\t\t\t<a data-id=\"7278\" href=\"https:\/\/leanhotelsystem.com\/pt\/a-que-hora-se-hace-el-check-in-en-un-hotel\/\" class=\"tpg-post-link\" target=\"_self\">\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/leanhotelsystem.com\/wp-content\/uploads\/2024\/12\/a-que-hora-se-hace-el-chek-in-de-un-hotel-768x512.webp\"\n\t\t\t\t\t\t\t class=\"rt-img-responsive\"\n\t\t\t\t\t\t\t width=\"768\"\n\t\t\t\t\t\t\t height=\"512\"\n\t\t\t\t\t\t\t alt=\"a que hora se hace el chek in de un hotel\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t<\/a>\n\t\t\t\t<div class=\"overlay grid-hover-content\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<div class=\"entry-title-wrapper\"><h3 class=\"entry-title\"><a data-id=\"7278\" href=\"https:\/\/leanhotelsystem.com\/pt\/a-que-hora-se-hace-el-check-in-en-un-hotel\/\" class=\"tpg-post-link\" target=\"_self\">A qu\u00e9 hora se hace el check-in en un hotel?<\/a><\/h3><\/div>\n\t\t\t\t\t\t\t<div class=\"post-meta-tags rt-el-post-meta\">\n\t\t\t\t\t\t\t\t<span class=\"date\">\n\t\t\t\t<i class=\"far fa-calendar-alt \"><\/i>\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/leanhotelsystem.com\/pt\/2024\/12\/05\/\">\n\t\t\t\t\tDezembro 5, 2024\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/div>\n\n<div class=\"rt-col-md-4 rt-col-sm-6 rt-col-xs-12 default rt-grid-item\" data-id=\"7108\">\n\t<div class=\"rt-holder tpg-post-holder \">\n\t\t<div class=\"rt-detail rt-el-content-wrapper\">\n\t\t\t\t\t\t\t<div class=\"rt-img-holder tpg-el-image-wrap has-thumbnail\">\n\t\t\t\t\t<a data-id=\"7108\" href=\"https:\/\/leanhotelsystem.com\/pt\/que-es-el-check-in-de-un-hotel\/\" class=\"tpg-post-link\" target=\"_self\">\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/leanhotelsystem.com\/wp-content\/uploads\/2024\/10\/Portada-768x512.webp\"\n\t\t\t\t\t\t\t class=\"rt-img-responsive\"\n\t\t\t\t\t\t\t width=\"768\"\n\t\t\t\t\t\t\t height=\"512\"\n\t\t\t\t\t\t\t alt=\"\u00bfque es el check in de un hotel?\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t<\/a>\n\t\t\t\t<div class=\"overlay grid-hover-content\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<div class=\"entry-title-wrapper\"><h3 class=\"entry-title\"><a data-id=\"7108\" href=\"https:\/\/leanhotelsystem.com\/pt\/que-es-el-check-in-de-un-hotel\/\" class=\"tpg-post-link\" target=\"_self\">\u00bfQu\u00e9 es el check-in de un hotel?<\/a><\/h3><\/div>\n\t\t\t\t\t\t\t<div class=\"post-meta-tags rt-el-post-meta\">\n\t\t\t\t\t\t\t\t<span class=\"date\">\n\t\t\t\t<i class=\"far fa-calendar-alt \"><\/i>\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/leanhotelsystem.com\/pt\/2024\/10\/22\/\">\n\t\t\t\t\tOutubro 22, 2024\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/div>\n\n<div class=\"rt-col-md-4 rt-col-sm-6 rt-col-xs-12 default rt-grid-item\" data-id=\"6319\">\n\t<div class=\"rt-holder tpg-post-holder \">\n\t\t<div class=\"rt-detail rt-el-content-wrapper\">\n\t\t\t\t\t\t\t<div class=\"rt-img-holder tpg-el-image-wrap has-thumbnail\">\n\t\t\t\t\t<a data-id=\"6319\" href=\"https:\/\/leanhotelsystem.com\/pt\/como-se-hace-el-check-in-de-un-hotel\/\" class=\"tpg-post-link\" target=\"_self\">\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/leanhotelsystem.com\/wp-content\/uploads\/2024\/08\/recepcion-768x512.webp\"\n\t\t\t\t\t\t\t class=\"rt-img-responsive\"\n\t\t\t\t\t\t\t width=\"768\"\n\t\t\t\t\t\t\t height=\"512\"\n\t\t\t\t\t\t\t alt=\"\u00bfC\u00f3mo se hace el check-in de un hotel?\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t<\/a>\n\t\t\t\t<div class=\"overlay grid-hover-content\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<div class=\"entry-title-wrapper\"><h3 class=\"entry-title\"><a data-id=\"6319\" href=\"https:\/\/leanhotelsystem.com\/pt\/como-se-hace-el-check-in-de-un-hotel\/\" class=\"tpg-post-link\" target=\"_self\">\u00bfC\u00f3mo se hace el check-in de un hotel?<\/a><\/h3><\/div>\n\t\t\t\t\t\t\t<div class=\"post-meta-tags rt-el-post-meta\">\n\t\t\t\t\t\t\t\t<span class=\"date\">\n\t\t\t\t<i class=\"far fa-calendar-alt \"><\/i>\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/leanhotelsystem.com\/pt\/2024\/08\/21\/\">\n\t\t\t\t\tAgosto 21, 2024\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/div>\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1c0b16c2 e-grid e-con-full e-con e-child\" data-id=\"1c0b16c2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6eb17ad1 hfe-post-info-layout-inline elementor-widget elementor-widget-post-info-widget\" data-id=\"6eb17ad1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"post-info-widget.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"hfe-post-info-inline hfe-post-info-items hfe-post-info\">\n\t\t\t\t\t<li class=\"hfe-post-info-item elementor-repeater-item-191a4c3 hfe-post-info-inline-item\" itemprop=\"datePublished\"> \n\t\t\t\t\t\t\t<a href=\"https:\/\/leanhotelsystem.com\/pt\/2024\/08\/21\/\">\n\t\t\t\n\t\t\t\t\t\t<span class=\"hfe-post-info-icon\">\n\t\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-calendar-alt\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M148 288h-40c-6.6 0-12-5.4-12-12v-40c0-6.6 5.4-12 12-12h40c6.6 0 12 5.4 12 12v40c0 6.6-5.4 12-12 12zm108-12v-40c0-6.6-5.4-12-12-12h-40c-6.6 0-12 5.4-12 12v40c0 6.6 5.4 12 12 12h40c6.6 0 12-5.4 12-12zm96 0v-40c0-6.6-5.4-12-12-12h-40c-6.6 0-12 5.4-12 12v40c0 6.6 5.4 12 12 12h40c6.6 0 12-5.4 12-12zm-96 96v-40c0-6.6-5.4-12-12-12h-40c-6.6 0-12 5.4-12 12v40c0 6.6 5.4 12 12 12h40c6.6 0 12-5.4 12-12zm-96 0v-40c0-6.6-5.4-12-12-12h-40c-6.6 0-12 5.4-12 12v40c0 6.6 5.4 12 12 12h40c6.6 0 12-5.4 12-12zm192 0v-40c0-6.6-5.4-12-12-12h-40c-6.6 0-12 5.4-12 12v40c0 6.6 5.4 12 12 12h40c6.6 0 12-5.4 12-12zm96-260v352c0 26.5-21.5 48-48 48H48c-26.5 0-48-21.5-48-48V112c0-26.5 21.5-48 48-48h48V12c0-6.6 5.4-12 12-12h40c6.6 0 12 5.4 12 12v52h128V12c0-6.6 5.4-12 12-12h40c6.6 0 12 5.4 12 12v52h48c26.5 0 48 21.5 48 48zm-48 346V160H48v298c0 3.3 2.7 6 6 6h340c3.3 0 6-2.7 6-6z\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<span class=\"hfe-post-info-text hfe-post-info__item hfe-post-info__item--type-date\">\n\t\t\t\n\t\t\t\t\t\t\tAgosto 21, 2024\t\t\t\t\t<\/span>\n\t\t\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/li>\n\t\t\t\t<li class=\"hfe-post-info-item elementor-repeater-item-da36491 hfe-post-info-inline-item\" itemprop=\"author\"> \n\t\t\t\t\t\t\t<a href=\"https:\/\/leanhotelsystem.com\/pt\/author\/lean-hotel-system-seo\/\">\n\t\t\t\n\t\t\t\t\t\t<span class=\"hfe-post-info-icon\">\n\t\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-user-circle\" viewBox=\"0 0 496 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M248 104c-53 0-96 43-96 96s43 96 96 96 96-43 96-96-43-96-96-96zm0 144c-26.5 0-48-21.5-48-48s21.5-48 48-48 48 21.5 48 48-21.5 48-48 48zm0-240C111 8 0 119 0 256s111 248 248 248 248-111 248-248S385 8 248 8zm0 448c-49.7 0-95.1-18.3-130.1-48.4 14.9-23 40.4-38.6 69.6-39.5 20.8 6.4 40.6 9.6 60.5 9.6s39.7-3.1 60.5-9.6c29.2 1 54.7 16.5 69.6 39.5-35 30.1-80.4 48.4-130.1 48.4zm162.7-84.1c-24.4-31.4-62.1-51.9-105.1-51.9-10.2 0-26 9.6-57.6 9.6-31.5 0-47.4-9.6-57.6-9.6-42.9 0-80.6 20.5-105.1 51.9C61.9 339.2 48 299.2 48 256c0-110.3 89.7-200 200-200s200 89.7 200 200c0 43.2-13.9 83.2-37.3 115.9z\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<span class=\"hfe-post-info-text hfe-post-info__item hfe-post-info__item--type-author\">\n\t\t\t\n\t\t\t\t\t\t\tLean Hotel System\t\t\t\t\t<\/span>\n\t\t\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/li>\n\t\t\t\t<li class=\"hfe-post-info-item elementor-repeater-item-0b41359 hfe-post-info-inline-item\"> \n\t\t\t\n\t\t\t\t\t\t<span class=\"hfe-post-info-icon\">\n\t\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-clock\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zm0 448c-110.5 0-200-89.5-200-200S145.5 56 256 56s200 89.5 200 200-89.5 200-200 200zm61.8-104.4l-84.9-61.7c-3.1-2.3-4.9-5.9-4.9-9.7V116c0-6.6 5.4-12 12-12h32c6.6 0 12 5.4 12 12v141.7l66.8 48.6c5.4 3.9 6.5 11.4 2.6 16.8L334.6 349c-3.9 5.3-11.4 6.5-16.8 2.6z\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<span class=\"hfe-post-info-text hfe-post-info__item hfe-post-info__item--type-time\">\n\t\t\t\n\t\t\t\t\t\t\t7:52 am\t\t\t\t\t<\/span>\n\t\t\n\t\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7e5a73bd elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"7e5a73bd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.linkedin.com\/company\/lean-hotels-cars-management-systems\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-linkedin\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 32H31.9C14.3 32 0 46.5 0 64.3v383.4C0 465.5 14.3 480 31.9 480H416c17.6 0 32-14.5 32-32.3V64.3c0-17.8-14.4-32.3-32-32.3zM135.4 416H69V202.2h66.5V416zm-33.2-243c-21.3 0-38.5-17.3-38.5-38.5S80.9 96 102.2 96c21.2 0 38.5 17.3 38.5 38.5 0 21.3-17.2 38.5-38.5 38.5zm282.1 243h-66.4V312c0-24.8-.5-56.7-34.5-56.7-34.6 0-39.9 27-39.9 54.9V416h-66.4V202.2h63.7v29.2h.9c8.9-16.8 30.6-34.5 62.9-34.5 67.2 0 79.7 44.3 79.7 101.9V416z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">\u00a1S\u00edguenos en Linkedin y no te pierdas nada!<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-49c6b506 e-con-full e-flex e-con e-child\" data-id=\"49c6b506\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-5dc1f669 e-con-full e-flex e-con e-child\" data-id=\"5dc1f669\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-424f4cd elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"424f4cd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-calendar-check\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M400 64h-48V12c0-6.627-5.373-12-12-12h-40c-6.627 0-12 5.373-12 12v52H160V12c0-6.627-5.373-12-12-12h-40c-6.627 0-12 5.373-12 12v52H48C21.49 64 0 85.49 0 112v352c0 26.51 21.49 48 48 48h352c26.51 0 48-21.49 48-48V112c0-26.51-21.49-48-48-48zm-6 400H54a6 6 0 0 1-6-6V160h352v298a6 6 0 0 1-6 6zm-52.849-200.65L198.842 404.519c-4.705 4.667-12.303 4.637-16.971-.068l-75.091-75.699c-4.667-4.705-4.637-12.303.068-16.971l22.719-22.536c4.705-4.667 12.303-4.637 16.97.069l44.104 44.461 111.072-110.181c4.705-4.667 12.303-4.637 16.971.068l22.536 22.718c4.667 4.705 4.636 12.303-.069 16.97z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-65181589 elementor-widget elementor-widget-heading\" data-id=\"65181589\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">SOLICITA HOY MISMO TU DEMO<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-65f60218 elementor-widget elementor-widget-text-editor\" data-id=\"65f60218\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Descubre c\u00f3mo Lean Hotel System puede transformar tu negocio hotelero<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-710ff393 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"710ff393\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/leanhotelsystem.com\/contacto\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">\u00a1SOLICITA TU DEMO GRATIS!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-294cdcc3 e-con-full e-flex e-con e-child\" data-id=\"294cdcc3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-53a5f221 e-con-full e-flex e-con e-child\" data-id=\"53a5f221\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-78a07b3d elementor-widget elementor-widget-heading\" data-id=\"78a07b3d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Articulos relacionados<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a9ba52 title_position_default title_hover_border_default title-default tpg-el-box-border-enable tpg-border-bottom-disable elementor-widget elementor-widget-tpg-grid-layout\" data-id=\"a9ba52\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tpg-grid-layout.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"rt-container-fluid rt-tpg-container tpg-el-main-wrapper clearfix grid-layout1-main \"\n\t\t\t id=\"rt-tpg-container-267197064\"\n\t\t\t data-layout=\"grid-layout1\"\n\t\t\t data-grid-style=\"tpg-full-height\"\n\t\t\t data-sc-id=\"elementor\"\n\t\t\t data-el-settings=''\n\t\t\t data-el-query=''\n\t\t\t data-el-path=''\n\t\t>\n\t\t\t\t\t\t<div class='tpg-header-wrapper '>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t<div data-title=\"Loading ...\" class=\"rt-row rt-content-loader grid-layout1 grid-behaviour tpg-full-height grid_layout_wrapper\">\n\t\t\t\t<div class=\"rt-col-md-12 rt-col-sm-6 rt-col-xs-12 default rt-grid-item post-7278 post type-post status-publish format-standard has-post-thumbnail hentry category-check-in-hotelero category-experiencia-del-huesped category-procesos-de-llegada tag-lean-hotel-system\"        data-id=\"7278\">\n    <div class=\"rt-holder tpg-post-holder \">\n        <div class=\"rt-detail rt-el-content-wrapper\">\n\t\t\t\n\t\t\t<div class=\"entry-title-wrapper\"><h3 class=\"entry-title\"><a data-id=\"7278\" href=\"https:\/\/leanhotelsystem.com\/pt\/a-que-hora-se-hace-el-check-in-en-un-hotel\/\" class=\"tpg-post-link\" target=\"_self\">A qu\u00e9 hora se hace el check-in en un hotel?<\/a><\/h3><\/div>\n\t\t\t\n\n\t\t\t\n\t\t\t        <\/div>\n    <\/div>\n<\/div>\n<div class=\"rt-col-md-12 rt-col-sm-6 rt-col-xs-12 default rt-grid-item post-7108 post type-post status-publish format-standard has-post-thumbnail hentry category-check-in-hotelero category-experiencia-del-huesped category-procesos-de-llegada tag-lean-hotel-system\"        data-id=\"7108\">\n    <div class=\"rt-holder tpg-post-holder \">\n        <div class=\"rt-detail rt-el-content-wrapper\">\n\t\t\t\n\t\t\t<div class=\"entry-title-wrapper\"><h3 class=\"entry-title\"><a data-id=\"7108\" href=\"https:\/\/leanhotelsystem.com\/pt\/que-es-el-check-in-de-un-hotel\/\" class=\"tpg-post-link\" target=\"_self\">\u00bfQu\u00e9 es el check-in de un hotel?<\/a><\/h3><\/div>\n\t\t\t\n\n\t\t\t\n\t\t\t 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