{"id":6319,"date":"2024-08-21T07:52:54","date_gmt":"2024-08-21T07:52:54","guid":{"rendered":"https:\/\/leanhotelsystem.com\/?p=6319"},"modified":"2025-12-09T19:11:34","modified_gmt":"2025-12-09T19:11:34","slug":"como-fazer-o-check-in-num-hotel","status":"publish","type":"post","link":"https:\/\/leanhotelsystem.com\/pt\/como-se-hace-el-check-in-de-un-hotel\/","title":{"rendered":"Como \u00e9 que fa\u00e7o o check-in num hotel?"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"6319\" class=\"elementor elementor-6319\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5caf608 e-flex e-con-boxed e-con e-parent\" data-id=\"5caf608\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-995c23a e-con-full e-flex e-con e-child\" data-id=\"995c23a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b8304bf elementor-widget elementor-widget-hfe-breadcrumbs-widget\" data-id=\"b8304bf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"hfe-breadcrumbs-widget.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<nav aria-label=\"P\u00e3o ralado\"><ul class=\"hfe-breadcrumbs hfe-breadcrumbs-show-home\"><li class=\"hfe-breadcrumbs-item hfe-breadcrumbs-first\"><span class=\"hfe-breadcrumbs-home-icon\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-home\" viewbox=\"0 0 576 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M280.37 148.26L96 300.11V464a16 16 0 0 0 16 16l112.06-.29a16 16 0 0 0 15.92-16V368a16 16 0 0 1 16-16h64a16 16 0 0 1 16 16v95.64a16 16 0 0 0 16 16.05L464 480a16 16 0 0 0 16-16V300L295.67 148.26a12.19 12.19 0 0 0-15.3 0zM571.6 251.47L488 182.56V44.05a12 12 0 0 0-12-12h-56a12 12 0 0 0-12 12v72.61L318.47 43a48 48 0 0 0-61 0L4.34 251.47a12 12 0 0 0-1.6 16.9l25.5 31A12 12 0 0 0 45.15 301l235.22-193.74a12.19 12.19 0 0 1 15.3 0L530.9 301a12 12 0 0 0 16.9-1.6l25.5-31a12 12 0 0 0-1.7-16.93z\"><\/path><\/svg><\/span><a href=\"https:\/\/leanhotelsystem.com\/pt\"><span class=\"hfe-breadcrumbs-text\">In\u00edcio<\/span><\/a><\/li><\/ul><\/nav>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-91f0caa elementor-widget elementor-widget-text-editor\" data-id=\"91f0caa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>O processo de check-in num hotel \u00e9 o primeiro ponto de contacto direto entre o h\u00f3spede e a propriedade, e desempenha um papel crucial na impress\u00e3o inicial do cliente. Normalmente, este processo inclui a verifica\u00e7\u00e3o da identidade do h\u00f3spede, a confirma\u00e7\u00e3o da reserva, a atribui\u00e7\u00e3o do quarto e a entrega da chave ou do c\u00f3digo de acesso. Com o avan\u00e7o da tecnologia, muitos hot\u00e9is adoptaram solu\u00e7\u00f5es digitais e sem contacto, como quiosques de auto-check-in e aplica\u00e7\u00f5es m\u00f3veis, para tornar este procedimento mais r\u00e1pido e conveniente.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d6b8b3f elementor-widget elementor-widget-image\" data-id=\"d6b8b3f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"680\" src=\"https:\/\/leanhotelsystem.com\/wp-content\/uploads\/2024\/08\/POK-check-in--1024x680.webp\" class=\"attachment-large size-large wp-image-6493\" alt=\"\" srcset=\"https:\/\/leanhotelsystem.com\/wp-content\/uploads\/2024\/08\/POK-check-in--1024x680.webp 1024w, https:\/\/leanhotelsystem.com\/wp-content\/uploads\/2024\/08\/POK-check-in--300x199.webp 300w, https:\/\/leanhotelsystem.com\/wp-content\/uploads\/2024\/08\/POK-check-in--768x510.webp 768w, https:\/\/leanhotelsystem.com\/wp-content\/uploads\/2024\/08\/POK-check-in--1536x1020.webp 1536w, https:\/\/leanhotelsystem.com\/wp-content\/uploads\/2024\/08\/POK-check-in-.webp 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-707c941 elementor-widget elementor-widget-text-editor\" data-id=\"707c941\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><em><span class=\"notion-enable-hover\" data-token-index=\"0\">Ecr\u00e3 principal da POK.<\/span><\/em><!-- notionvc: 2eef38ae-5ea4-4bf0-b0cd-c0d4bbbd02d0 --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c4e66d9 elementor-widget elementor-widget-heading\" data-id=\"c4e66d9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Guia passo-a-passo para fazer o check-in num hotel<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8f0cae3 elementor-widget elementor-widget-text-editor\" data-id=\"8f0cae3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Saiba como fazer o check-in num hotel de forma f\u00e1cil e r\u00e1pida com o seu <a href=\"https:\/\/leanhotelsystem.com\/pt\/pms-de-hotel\/\">pms para hot\u00e9is<\/a>. Saiba como gerir a sua chegada, verificar a sua reserva, apresentar o seu documento de identifica\u00e7\u00e3o, preencher os formul\u00e1rios necess\u00e1rios e escolher o seu m\u00e9todo de pagamento. Al\u00e9m disso, obtenha todas as informa\u00e7\u00f5es relevantes sobre a sua estadia e aceda ao seu quarto sem complica\u00e7\u00f5es.<\/p><ol><li><strong>Chegada ao hotel<\/strong>Dirige-se \u00e0 rece\u00e7\u00e3o, ao quiosque de auto-check-in.<\/li><li><strong>Confirmar reserva<\/strong>Fornece o seu nome ou n\u00famero de reserva para que o sistema possa verificar a sua estadia.<\/li><li><strong>Identifica\u00e7\u00e3o atual<\/strong>Mostre o seu bilhete de identidade ou passaporte ao pessoal da rece\u00e7\u00e3o ou digitalize-o no quiosque.<\/li><li><strong>Concluir o registo<\/strong>Preenche todos os formul\u00e1rios necess\u00e1rios, seja atrav\u00e9s do rececionista, num quiosque digital ou atrav\u00e9s de uma aplica\u00e7\u00e3o m\u00f3vel.<\/li><li><strong>Modo de pagamento<\/strong>: Depende de cada hotel, talvez a reserva j\u00e1 esteja paga, se n\u00e3o estiver, \u00e9 necess\u00e1rio fornecer um cart\u00e3o de cr\u00e9dito.<\/li><li><strong>Receber informa\u00e7\u00f5es<\/strong>Obt\u00e9m detalhes sobre o quarto, as horas do pequeno-almo\u00e7o, os servi\u00e7os do hotel e quaisquer outras informa\u00e7\u00f5es relevantes.<\/li><li><strong>Obter chave ou c\u00f3digo<\/strong>Recebe a chave f\u00edsica, a chave digital no seu telem\u00f3vel ou o c\u00f3digo de acesso ao seu quarto.<\/li><li><strong>Ir para o quarto<\/strong>Utiliza as informa\u00e7\u00f5es fornecidas para encontrar o seu quarto e iniciar a sua estadia.<\/li><\/ol><p>Aqui pode ver o processo completo de check-in num hotel. <strong><a href=\"https:\/\/vimeo.com\/904079809\">Ver v\u00eddeo.<\/a><\/strong><\/p><p><!-- notionvc: 68993054-08d6-451f-bee1-6fe93cd506ad --><\/p><p><!-- notionvc: eafffe41-e380-4f1e-aaf1-06f3f24725e1 --><\/p><p><!-- notionvc: d7aa4196-1874-48ed-9041-19eb4a6432be --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7094948 elementor-widget elementor-widget-heading\" data-id=\"7094948\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\u00c9 importante modernizar o check-in num hotel, pousada ou casa de h\u00f3spedes?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d080100 elementor-widget elementor-widget-text-editor\" data-id=\"d080100\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>A atualiza\u00e7\u00e3o do check-in num hotel, pousada ou casa de h\u00f3spedes \u00e9 crucial por v\u00e1rias raz\u00f5es.<\/p><p>Em primeiro lugar, melhora a sa\u00fade e a seguran\u00e7a atrav\u00e9s da implementa\u00e7\u00e3o de processos digitalizados e sem contacto, como quiosques de auto-check-in e chaves de c\u00f3digo, que minimizam a intera\u00e7\u00e3o entre o pessoal e os h\u00f3spedes.<\/p><p>Al\u00e9m disso, a moderniza\u00e7\u00e3o simplifica os processos, permitindo um check-in mais r\u00e1pido e eficiente, melhorando a experi\u00eancia do cliente ao evitar longas esperas e oferecendo maior comodidade.<\/p><p>Proporciona tamb\u00e9m uma maior autonomia aos h\u00f3spedes, que podem gerir a sua chegada e estadia de forma aut\u00f3noma, utilizando tecnologias avan\u00e7adas como aplica\u00e7\u00f5es m\u00f3veis e quiosques digitais.<\/p><p>Por fim, a implementa\u00e7\u00e3o de sistemas modernos permite oferecer servi\u00e7os personalizados, adaptados \u00e0s prefer\u00eancias de cada h\u00f3spede, o que aumenta a sua satisfa\u00e7\u00e3o e fideliza\u00e7\u00e3o. Em suma, a moderniza\u00e7\u00e3o do check-in n\u00e3o s\u00f3 optimiza o funcionamento do estabelecimento, como tamb\u00e9m enriquece significativamente a experi\u00eancia do h\u00f3spede.<\/p><p><br \/><!-- notionvc: 4c89fd98-f014-4cde-bb58-d5262367ce62 --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Inicio El proceso de check-in en un hotel es el primer punto de contacto directo entre el hu\u00e9sped y la [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":6491,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_angie_page":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"page_builder":"","footnotes":""},"categories":[127,124,125],"tags":[42],"class_list":["post-6319","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-check-in-hotelero","category-experiencia-del-huesped","category-procesos-de-llegada","tag-lean-hotel-system"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>\u00bfC\u00f3mo se hace el check-in de un hotel? 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