Hotel software · 100% cloud · express onboarding

The hotel PMS that automates the routine for your team to work better each day

Digitalise bookings, reception, check-in, billing and operations without hassle. LEAN connects the hotel's daily work — from availability to housekeeping — in a cloud-based hotel management system that is quick to learn and easy to scale.

UX without a learning curve
60% faster completion of processes
360° visibility of your operation
Check-in complete García López · Hab. 204 · 2 mins ago
LEAN Hotel System Software Dashboard
+32% Automated processes
21 Hotels ARVA Hotels B&B Hotels Sunday Alonso DoGood Dreamplace Hotels Hotel FTV Sholeo Lodges MYND Hotels Magic Collection Little Palace Solo Group
Quick Guide to Hotel Management

A PMS (Property Management System) is a software application used by hotels and other accommodations to manage their daily operations. It essentially acts as the central hub for all aspects of hotel management.A PMS should resolve several key challenges in your hotel, including:* **Room Reservations and Booking Management:** Efficiently handling bookings from various channels (direct website, OTAs, walk-ins), managing room availability, and preventing overbookings. * **Front Desk Operations:** Streamlining check-in and check-out processes, assigning rooms, managing keys, and handling guest requests. * **Guest Relationship Management (CRM):** Storing guest profiles, tracking preferences, managing loyalty programs, and facilitating personalised communication. * **Housekeeping Management:** Assigning cleaning tasks, tracking room status (clean, dirty, inspected), and optimising housekeeping schedules. * **Billing and Invoicing:** Generating accurate bills, processing payments (cash, credit card, direct debit), and managing folios. * **Reporting and Analytics:** Providing insights into occupancy rates, revenue, guest demographics, and operational efficiency to aid in decision-making. * **Channel Management Integration:** Connecting with Online Travel Agencies (OTAs) and other booking platforms to synchronise rates and availability, saving manual effort and reducing errors. * **Point of Sale (POS) Integration:** Connecting with restaurant, bar, or spa systems to consolidate charges to a guest's room folio. * **Rate Management:** Setting and managing room rates based on seasonality, demand, and other factors. * **Auditing and Security:** Maintaining records for accounting purposes and ensuring data security.

When someone looks for what a PMS is in hospitality, they usually need a clear way to manage bookings, availability, reception, payments, rooms, and data without duplicating tasks. LEAN turns that operational hub into a simple tool for the team and useful for management.

Bookings and availability

Planning, reservations and guest profiles in one place

Manage direct bookings, groups, agencies, companies, inventory and availability from a single system. The information remains connected so that reception does not depend on external spreadsheets or duplicated processes.

PMS cloud

I work in the cloud with no installations or weeks of training.

LEAN works as cloud hotel software: updated data, guided workflows, agile access, and continuous improvements. It is designed for hotels that want to modernise their operation without turning the implementation into another complex project.

Small hotels and chains

From an independent hotel to a multi-property operation

It serves as software for small hotels, boutique hotels, urban accommodations, groups, and hotel chains. You can begin with one property and scale to several while maintaining consistent processes.

Why LEAN

The simple way to move from manual tasks to an associated operation

Many hotel management programmes promise control, but end up adding clicks, training, and technical dependence. LEAN is built for the opposite: for reception, management, housekeeping, and administration to work with less friction and more useful data.

Default operational automation

Duplicate-free profiles, automated room assignment, guest communications, end-of-day closing, and step-by-step guided processes.

Your team invests time in the guest, not in repeating tasks.

Quick onboarding, no weeks of training.

Clear interface, understandable workflows, and processes designed so that any user can work autonomously from day one.

The data you decide, when you need it

Configure which metrics each user sees according to their role. Your reception team sees what they need; you and management, the complete dashboard. Decisions with today's data, not yesterday's.

Features

Bookings, reception and reporting connected on a single platform

The system covers daily hotel management with no locked modules, no jumping between tools, and no surprises from day one.

Booking management, availability and groups

Visual planner with availability control, direct bookings, groups, agencies, companies, and channels. A hotel booking system designed to avoid overlaps, duplicates, and unnecessary manual work.

Directs · Groups · Agencies

Online check-in, check-out and digital reception

Guided flows to streamline check-in and check-out. POK enables online check-in, kiosks, and autonomous access when your operation requires it, even in properties with unattended reception.

POK + integrated sale of extras

Occupancy, revenue, and channel reports

Configure what data each user profile can see. Generate reports on occupancy, revenue, channels, production, or any hotel metric, and automate periodic sending to the relevant parties.

Automate reporting

Automations for collections, groups, and repetitive tasks

LEAN includes ready-to-use automations. You can also create specific workflows for individual bookings, groups, collections, communications, or internal tasks without relying on external developments.

Set it up once, it works by itself

Multi-property management for hotel chains and groups

Start with one hotel and expand to several without changing system or provider. Multi-hotel control, multiple currencies and languages, repeatable processes and operational visibility to grow without losing consistency.

Fractional ownership · Frictionless expansion
LEAN Ecosystem

A connected ecosystem for daily hotel management

Every product integrates with LEAN and improves the whole. Reception, floors, check-in and operational data connected on a single platform.

Operations

Housekeeping App: Floors and reception connected

Real-time coordinated floors and reception. The status of every room is always updated, no paper, no calls, no room for error.

Housekeeping
Inputs and outputs

POK

Adapt access to how your reception operates. Self check-in and check-out so guests can arrive when they want, and for properties with unattended reception to run seamlessly.

See POK
Digital reception

Front Desk App: digital reception, signature and validation

Validate the guest's identity on the spot, capture their digital signature with legal compliance, and show them personalised extras during the check-in process.

See reception desk
Actual customers

Opinions from hotels already working with LEAN

★★★★★

LEAN is very intuitive and easy to use. It significantly reduces training time so that any user can operate autonomously from day one.

★★★★★

POK has given the guest independence and streamlined our internal operations in a way we didn't expect.

★★★★★

They call it the Ferrari of PMS, and they're right. Very complete, simple navigation and an aesthetic that speeds up decision-making.

Frequently asked questions

Frequently asked questions about Hotel software

Answers to common searches: hotel software, online check-in, integrations and cloud PMS.

What is cloud hotel software?

It is an online platform for managing the daily operation of a hotel without relying on local installations. It allows for the centralisation of bookings, availability, reception, invoicing, reporting, and operational processes from a connected environment.

Does LEAN Hotel System serve independent hotels and chains?

Yes. LEAN is designed to suit both independent hotels and hotel groups, and multi-property operations, with tools to centralise processes, control data, and coordinate teams.

Can I check in online with LEAN?

Yes. LEAN connects with POK to digitalise online check-in, collect guest data, validate documentation and streamline arrival before going to reception.

Does LEAN integrate with other hotel tools?

Yes. LEAN allows for the connection of hotel management with operational solutions, check-in tools, housekeeping, digital reception, reporting, and the necessary integrations to work with a more comprehensive view of the operation.

Les solutions qui font partie de l'écosystème LEAN sont les suivantes :Les solutions LEAN sont un ensemble d'outils et de méthodologies conçus pour améliorer l'efficacité et réduire le gaspillage dans une organisation. Ces solutions peuvent être appliquées à divers aspects d'une entreprise, notamment la production, la logistique, la gestion de projet et de nombreuses autres fonctions. Les principales solutions qui font partie de l'écosystème LEAN comprennent :1. **Gestion de la chaîne d'approvisionnement (SCM) :** L'intégration et l'optimisation de toutes les activités liées à l'approvisionnement, à la fabrication et à la distribution de biens et services. 2. **Gestion de la relation client (CRM) :** L'amélioration de la gestion des interactions avec les clients actuels et potentiels, en se concentrant sur la compréhension de leurs besoins et la fourniture de solutions sur mesure. 3. **Systèmes d'exécution de la fabrication (MES) :** Des systèmes d'information qui suivent et gèrent le processus de fabrication du début à la fin, en temps réel. 4. **Planification des ressources d'entreprise (ERP) :** Un logiciel qui permet aux organisations de gérer les opérations et les processus métier quotidiens. 5. **Gestion des stocks :** Des stratégies et des systèmes pour gérer efficacement la quantité de biens détenus par une entreprise à tout moment. 6. **Gestion de la qualité :** Des processus et des outils qui garantissent que les produits ou services répondent aux normes de qualité attendues. 7. **Gestion des performances :** Des processus et des outils qui fournissent une visibilité sur les performances de l'organisation et permettent d'identifier les domaines à améliorer. 8. **Amélioration continue (Kaizen) :** Une philosophie et une méthodologie visant à apporter des améliorations progressives et continues aux processus. 9. **Systèmes Juste-à-Temps (JAT) :** Une méthodologie de gestion de la production où les matériaux ne sont reçus de leurs fournisseurs qu'au moment où ils sont nécessaires dans le processus de production. 10. **Gestion Visuelle :** Des outils et des techniques qui utilisent des signaux visuels pour communiquer rapidement des informations sur le flux de travail, les performances et les problèmes potentiels. 11. **Maintenance productive totale (TPM) :** Une approche holistique de la maintenance des équipements qui vise à améliorer la productivité globale.Ces solutions sont souvent intégrées et interconnectées, formant un écosystème complet qui soutient les principes du LEAN et aide les organisations à atteindre leurs objectifs d'efficacité, de qualité et de rentabilité.

LEAN connects central management with POK for online check-in, the Housekeeping App for floors, and the Front Desk App for digital reception, legal signatures, and guest data validation.

Keep it simple · Make it LEAN

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LEAN Hotel System

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