Check-in System
for hotels
POK
(Point of Kiosk)
Optimises check-ins and check-outs
of your property.
of your property.
Advantages of POK
Personalisation of the Customer Journey
Determines the elements required for each process
General data
The software operates in a web environment, allowing it to be used on kiosks, tablets or other devices with Internet access.
Corporate Image
Images, colours and logo configurable according to the corporate identity.
Multi-language
It offers the best user experience thanks to its multilingual interface.
Creation of Walk-In Reservation
It is possible to search for rooms by nights, adults and children,
displaying availability and prices at the kiosk, and allowing you to create a reservation.
displaying availability and prices at the kiosk, and allowing you to create a reservation.
Reserve identification
Find the reservation by scanning the QR code of the Pre Check-in process or with the last name and voucher number.
This is obtained through an OTA, a Tour Operator voucher or a direct booking.
This is obtained through an OTA, a Tour Operator voucher or a direct booking.
Group Management
The software is designed to facilitate the check-in of groups, either by using the room list
previously created or by selecting rooms according to their characteristics.
previously created or by selecting rooms according to their characteristics.
Identity Card / Passport Scanner
Data extraction using the MRZ code, with the option to add data manually.
Mandatory fields are required for traveller registration and are configurable according to the market.
Mandatory fields are required for traveller registration and are configurable according to the market.
Facial Recognition
Compare the face with the photo on the ID card or passport without storing the photo.
Recommended for hotels with unattended reception.
Recommended for hotels with unattended reception.
Cross selling extras
Various extras are shown as available, as long as they are not included in the reservation, in order to increase sales.
Digital signature
Allows on-screen signature, which will be added to the customer's Welcome and traveller record in PDF format.
Card payment
For bookings with net agency or Tour Operator prices, only extras or taxes to be paid will be shown, without showing
the total amount. Payment can be processed via dataphone or virtual payment gateway and the final invoice can be generated.
the total amount. Payment can be processed via dataphone or virtual payment gateway and the final invoice can be generated.
Key Generation
POK integrates with the main keys on the market. Depending on the device,
there are several options for key handover.
there are several options for key handover.
Digital welcome and invoice sending
The documentation is delivered via email.
General data
The software operates in a web environment, allowing it to be used on kiosks, tablets or other devices with Internet access.
Corporate Image
Images, colours and logo configurable according to the corporate identity.
Multi-language
It offers the best user experience thanks to its multilingual interface.
Creation of Walk-In Reservation
It is possible to search for rooms by nights, adults and children,
displaying availability and prices at the kiosk, and allowing you to create a reservation.
displaying availability and prices at the kiosk, and allowing you to create a reservation.
Reserve identification
Find the reservation by scanning the QR code of the Pre Check-in process or with the last name and voucher number.
This is obtained through an OTA, a Tour Operator voucher or a direct booking.
This is obtained through an OTA, a Tour Operator voucher or a direct booking.
Group Management
The software is designed to facilitate the check-in of groups, either by using the room list
previously created or by selecting rooms according to their characteristics.
previously created or by selecting rooms according to their characteristics.
Identity Card / Passport Scanner
Data extraction using the MRZ code, with the option to add data manually.
Mandatory fields are required for traveller registration and are configurable according to the market.
Mandatory fields are required for traveller registration and are configurable according to the market.
Facial Recognition
Compare the face with the photo on the ID card or passport without storing the photo.
Recommended for hotels with unattended reception.
Recommended for hotels with unattended reception.
Cross selling extras
Various extras are shown as available, as long as they are not included in the reservation, in order to increase sales.
Digital signature
Allows on-screen signature, which will be added to the customer's Welcome and traveller record in PDF format.
Card payment
For bookings with net agency or Tour Operator prices, only extras or taxes to be paid will be shown, without showing
the total amount. Payment can be processed via dataphone or virtual payment gateway and the final invoice can be generated.
the total amount. Payment can be processed via dataphone or virtual payment gateway and the final invoice can be generated.
Key Generation
POK integrates with the main keys on the market. Depending on the device,
there are several options for key handover.
there are several options for key handover.
Digital welcome and invoice sending
The documentation is delivered via email.
Different possibilities
More than one way to optimise check-ins and check-outs
Pre Check-In Online
Guests can check in from their mobile devices prior to their stay. All elements can be configured, with the exception of key generation. In addition, it is possible to set sending and reminder in case of non-response.
Kiosk
Guests can check-in at the hardware, which is fully equipped for authentication and selection of extras, achieving a check-in in less than a minute and generating the host role at the front desk.
Virtual Check-In
This option is only available for establishments with code locks.
The guest can scan a QR code from their own device to initiate the process and then receive the
room access code.
Discover more solutions
We offer a wide range of seamlessly integrated solutions
to improve the management of your business.
Housekeeping App
Optimises cleaning, updates data in real time and manages maintenance tasks.
Front Desk App
Digitises the guest's signature, ensuring that the guest himself agrees with the data protection law.
Frequently asked questions
Need more information?
Contact our team and we will provide you
with all the details you need.