Everything you need to know about electronic hotel locks
Technology has transformed the way hotels manage access to their facilities. Traditional keys have given way to electronic locking systems that not only improve the guest experience, but also increase security and operational efficiency.
Magnetic card, RFID, Bluetooth and biometric locks are just some of the options available to hoteliers looking to modernise their management and offer a more personalised guest experience. In this article, we will explore the different types of electronic locks, their benefits and how they integrate with hotel management systems (PMS) to optimise hotel operations.
Types of electronic and magnetic hotel locks
The evolution of electronic locks has brought multiple options to suit different types of hotels and needs, from small boutique hotels to large chains. Below, we describe the most common types of electronic locks you can find on the market.
Magnetic card locks
Magnetic card locks are a popular choice in many hotels due to their simplicity. With this system, guests receive a card that, when slid into the lock slot, allows them access to their room. Although they have been the industry standard for years, one of their weaknesses is the possibility of card demagnetisation, which can lead to operational and customer satisfaction problems.
RFID proximity locks
RFID (Radio Frequency Identification) locks represent an improvement in convenience and security compared to magnetic card locks. This type of lock does not require the guest to swipe the card, but only to bring it close to the reader. In addition to being more durable, they allow for easier access management.
PIN code locks
Another increasingly popular option is the PIN code lock, which allows guests to access their room by entering a numerical code. These locks eliminate the need for physical cards, which can be an advantage in terms of operating costs and security, as the PIN can be easily changed for each room.
Locks with Bluetooth or Wi-Fi technology
For hotels looking for a fully digital user experience, Bluetooth or Wi-Fi enabled locks are the ideal solution. These locks allow guests to use their smartphone as a key, which not only eliminates the need to stop by the front desk to pick up a card, but also provides greater flexibility and security. In addition, these types of locks can be easily integrated with automated check-in systems and other mobile app-based services.
Biometric locks
Biometric technology, such as fingerprint or facial recognition, offers the highest level of security. These locks are less common due to their cost, but provide a highly advanced solution for luxury hotels looking to offer an exclusive experience. However, their implementation requires a significant investment in both hardware and
What are the benefits or disadvantages of using magnetic locks in my hotel?
Implementing magnetic locks in a hotel offers multiple benefits, but it is also important to consider some potential disadvantages before deciding which type of system to use.
Benefits
Improve customer experience
One of the greatest benefits of magnetic locks is the convenience they offer guests. With a simple swipe of the card, the guest can easily access their room, without having to deal with traditional keys. This streamlined access contributes to a smoother and more satisfying experience during the stay.
Increased security
Unlike physical keys, which can be easily duplicated or lost, magnetic cards are more secure, as they can be remotely deactivated in case of loss. In addition, most electronic locking systems can record access history, which makes it easier to identify unauthorised entry and increases the security of the hotel.
Integration with other systems, such as LEAN Hotel System
One of the major advances of electronic locks is their ability to integrate with hotel management systems (PMS) such as LEAN Hotel System or self-service solutions such as POK Point of Kiosk. This enables centralised management of check-in, access control and hotel security, improving both efficiency and the guest experience.
Reduction of operating costs
Automating access processes through electronic locks not only improves security, but also reduces the costs associated with managing physical keys and reception staff. This type of technology allows for greater guest independence, reducing the need for staff intervention in routine tasks.
Disadvantages
High budgets
The initial investment to implement a magnetic locking system can be considerable, especially in large hotels that require the installation of many access points. In addition, magnetic cards require maintenance and replacement, which can generate additional costs in the long run.
How to improve hotel management with the integration of electronic locks and PMS?
Integrating electronic locks with a hotel management system (PMS) can revolutionise a hotel's operation, automating processes, improving security and optimising resources.
Automation of check-in and check-out, through POK Point of Kiosk
Integrating electronic locks with a hotel management system (PMS) can revolutionise a hotel's operation, automating processes, improving security and optimising resources.
Access control to common and private areas
In addition to room access, electronic locks allow access control to other areas of the hotel, such as gyms, swimming pools or meeting rooms. In this way, hotels can offer an additional level of exclusivity and security for their guests.
Real-time access monitoring and management
Thanks to integration with a PMS, hotel staff can monitor in real time who has accessed rooms or restricted areas. This not only improves the security of the hotel, but also facilitates the quick resolution of any incidents.
Savings in operational and logistical costs
Automating access management and eliminating physical keys can significantly reduce operational costs in the long run. By minimising human error and allowing greater guest independence, hotels can optimise their resources and offer a more efficient service.