5 signs that your hotel technology is outdated
«The ability to adapt is one of the most important differences between a technology that accompanies the hotel and another […]
Hotel management (PMS)
What is a hotel CRM and why is it key to guest loyalty?
«LEAN allows you to work with automations for both individual and group bookings, as well as arrival-related communications, such as
Differences between an invoice, a proforma invoice and a receipt in hotels and when to use each one
«A PMS like LEAN Hotel System allows you to manage reservations, charges, extras, guest information, payments and the status of
How to set up KPI dashboards in your PMS to make better decisions in your hotel
«The dashboard only adds value if it becomes a habit. There is no need for a long meeting; it is enough to define what
How to reduce human errors at reception using the PMS
«The objective is not to automate everything, but to automate what is repetitive and predictable. If the PMS notifies
Hotel rack rate: what it is, what it's for, and how to use it in your pricing strategy
Start Hotel rack rate: what it is, what it's for and how to use it in your pricing strategy The rack rate
Channel manager and booking engine: what each does and why they must work connected
Starting Channel Manager and Booking Engine: what each does and why they should work connected in a hotel
Common errors when configuring a PMS in hotels and how to avoid them
Start Common mistakes when configuring a hotel PMS and how to avoid them Configuring a PMS is not just about “giving"
How to organise daily reception tasks from the PMS without wasting time switching between tools
Home How to organise daily reception tasks from the PMS without wasting time between tools Reception rarely fails
What guest data should your PMS protect and how to do it security and privacy in hospitality
Home What guest data should your PMS protect and how to do it Security and privacy in digitalised hotel operations