Limpieza express vs limpieza profunda en hoteles: cuándo aplicar cada una
«Este procedimiento permite mantener una planificación flexible. Si cambia una reserva, aparece una llegada anticipada o se detecta una incidencia,
Email marketing for hotels: campaigns that increase direct bookings
«Uno de los principales errores es enviar la misma comunicación a toda la base de datos. Normalmente conduce a mensajes
Cómo integrar housekeeping con el PMS y otras áreas del hotel
«Una integración puede fracasar incluso después de implantar una aplicación si los procesos continúan funcionando de forma paralela.» AutorEquipo LEANHotel
From check-in to room access without going through reception
«Aquí encaja la relación entre LEAN y POK como ecosistema conectado. El PMS mantiene la información principal de la reserva
5 signs that your hotel technology is outdated
«Adaptability is one of the most important differences between a technology that supports the hotel and one
What is a hotel CRM and why is it key to guest loyalty?
«LEAN allows you to work with automations for both individual and group bookings, as well as arrival-related communications, such as
Differences between an invoice, a proforma invoice and a receipt in hotels and when to use each one
«A PMS like LEAN Hotel System allows you to manage reservations, charges, extras, guest information, payments and the status of
Regulatory compliance checklist for small and medium-sized hotels
«A quarterly review helps maintain control without waiting for a problem to occur. It is also advisable to carry one out when [it/things] changes
How to set up KPI dashboards in your PMS to make better decisions in your hotel
«The dashboard only adds value if it becomes a habit. There is no need for a long meeting; it is enough to define what
How to reduce human errors at reception using the PMS
«The objective is not to automate everything, but to automate what is repetitive and predictable. If the PMS notifies