Differences between an invoice, a proforma invoice and a receipt in hotels and when to use each one
«A PMS like LEAN Hotel System allows you to manage reservations, charges, extras, guest information, payments and the status of [...]
Regulatory compliance checklist for small and medium-sized hotels
«A quarterly review helps maintain control without waiting for a problem to occur. It is also advisable to carry one out when [it/things] changes
How to set up KPI dashboards in your PMS to make better decisions in your hotel
«The dashboard only adds value if it becomes a habit. There is no need for a long meeting; it is enough to define what
How to reduce human errors at reception using the PMS
«The objective is not to automate everything, but to automate what is repetitive and predictable. If the PMS notifies
Hotel rack rate: what it is, what it's for, and how to use it in your pricing strategy
Start Hotel rack rate: what it is, what it's for and how to use it in your pricing strategy The rack rate
Upselling and cross-selling in hotels: how to increase revenue without worsening the guest experience
Upselling and Cross-selling in Hotels: How to Increase Revenue Without Worsening the Guest Experience Upselling and
Preventive maintenance in hotels: how to organise it from daily operations
Preventative maintenance in hotels: how to organise it from daily operations. Preventative maintenance in hotels is not just about
Channel manager and booking engine: what each does and why they must work connected
Starting Channel Manager and Booking Engine: what each does and why they should work connected in a hotel
Common errors when configuring a PMS in hotels and how to avoid them
Start Common mistakes when configuring a hotel PMS and how to avoid them Configuring a PMS is not just about “giving"
What services to sell before check-in
Home What services to sell before check-in to increase revenue without overwhelming the guest Selling services before check-in can