Common errors when configuring a PMS in hotels and how to avoid them
Home Common Errors When Configuring a PMS in Hotels and How to Avoid Them Configuring a PMS isn't just about “giving [...]
What services to sell before check-in
Home What services to sell before check-in to increase revenue without overwhelming the guest Selling services before check-in can
How to organise daily reception tasks from the PMS without wasting time switching between tools
Home How to organise daily reception tasks from the PMS without wasting time between tools Reception rarely fails
What guest data should your PMS protect and how to do it security and privacy in hospitality
Home What guest data should your PMS protect and how to do it Security and privacy in digitalised hotel operations
New employee onboarding: steps to successfully integrate them into a hotel
New Employee Onboarding: Steps to Successfully Integrate Them into a Hotel In hospitality, good onboarding isn't
How to manage guest expectations to avoid later complaints
Home How to manage guest expectations to avoid later complaints Many complaints are not born from “bad service” but from
Augmented and virtual reality to enhance the guest experience in hotels
Home Augmented and virtual reality to enhance the guest experience in hotels Augmented reality (AR) and virtual reality
Affordable technology for small hotels: PMS, automation and keys
Affordable Technology for Small Hotels: PMS, Automation, and Keys When a small hotel talks about “affordable technology,” the mistake
Terraces and gardens: ideas for creating attractive relaxation spaces in hotels, operational focus
Home Terraces and gardens: ideas for creating attractive relaxation spaces in hotels In large hotels, a beautiful terrace on
How to integrate online and in-person check-in without duplicating reception work
Start How to integrate online and in-person check-in without duplicating reception work In many small hotels, check-in