Cobra before check-in, without calling the guest
LEAN PMS sends payment links and tokenization directly to the guest's email. The payment is automatically received by the PMS, is recorded in the reservation, and the accounting document is generated without manual intervention.
Payment links, tokenization, and advances without leaving the reservation process
The real intent is not just “taking online bookings”. The hotel needs to secure bookings, reduce no-shows, securely store a card and have every movement recorded within the PMS.
Advance payments before arrival
Send a payment link for deposits, partial prepaid bookings, non-refundable rates, or reservations that require a guarantee before check-in.
Card saved without processing the sensitive data
The guest inserts the card into the reader. LEAN receives the token and associates it with the reservation for future authorized charges.
Rules for charging according to policy or channel
Configure automatic shipments by agency, sales conditions, cancellation policy, or arrival date, without relying on manual tasks.
Balance, advance payment and history in the reservation
Each link, status, charge, error, or token is visible in the PMS for receipt, management, and reporting.
Managing offline collections with the PMS is manual labor and operational risk
Calls to request card details
Asking for card details by phone is neither operational nor convenient for the guest. Tokenization allows you to request a card from a secure link without the receiving party having to manage sensitive data.
Invoices without traceability in the reservation
When payment arrives outside the PMS, reception must record it manually. This opens the door to errors, duplicates, misaligned advances, and reservations with the balance not updated.
Advances that don't arrive on time
Without automatic rules, pre-check-in charges depend on someone remembering to send the link. No-shows, cancellations, or non-refundable rates can arrive before the charge is made.
Every charge outside the PMS is a gap in the accounting and a blind spot in the reservation.
Hotels that manage payments outside the PMS accumulate discrepancies that are only detected when closing the cash register. With LEAN PMS, Each payment link sent is recorded in the reservation: who sent it, to which email address, for what amount, when it was paid, and which accounting document was generated.
It is decided whether to charge, tokenize, or authenticate.
LEAN is responsible for the flow.Each link has a specific purpose: to collect a fee, tokenize the card for future charges, or collect and authenticate at the same time. The shipment can be made from the reservation, in bulk, or through automatic rules.
Tokenizing
Send a link for 0 euros so the guest can securely register their card. There is no charge; the card is kept on file for future charges.
Collecting using an existing token
If the reservation already has a tokenized card, LEAN charges directly. If there is no token, it automatically sends a payment link to the guest for the set amount.
Collecting and authenticating
The guest receives a payment link for the defined amount. Upon completing the payment, the card is tokenized in the reservation at the same time.
Decides when and how
You send the link manually from the booking, at check-in, or in bulk, or you set up an automatic rule to send it at the time you choose: when creating the booking, days before arrival, according to the agency or the cancellation policy.
The guest acts from their email address
The guest receives an email with the link and enters their card details in the payment gateway integrated with LEAN. No calls, no physical terminals, no data transmission over the phone.
LEAN updates the reservation only
The platform notifies LEAN in real time. Depending on the configured action, the PMS registers the token in the reservation, creates the advance payment or both. Everything is recorded in the history: who sent the link, to which email, what happened and when.
Everything that LEAN manages for billing and tokenization
Manual shipment, automatic programming, complete tracking and traceability during the reservation.
Sending links from the reservation
Send payment links or tokenization from the booking details, during the booking creation or from check-in. Also in bulk by selecting multiple bookings at once.
Automatic payment rules
It configures rules with conditions (agency, cancellation policy, sales conditions with Vertical Booking...) and an action: tokenizing, charging with an existing token or charging and authenticating. LEAN runs the task at the time you specify.
Shipping from group reservations
Access the payment modal via the group booking and manage all group payments from a single point. LEAN generates individual alerts for each group booking.
Automatic billing of charges
Configures one or two types of invoice for payments received via link. If the first fails, LEAN uses the second one. If both fail, it creates an advance receipt. If the option is not activated, it always creates an advance receipt.
History and traceability in the reserve
Every link sent, every payment received, every tokenization and every error is recorded in the reservation history: who sent it, to which email, for what amount, the status and the date.
Error alerts and task panel
If a payment fails or a link cannot be sent, LEAN creates an alert in the reservation with the reason. The scheduled tasks panel shows all active and inactive tasks, with the option to deactivate, reactivate, or edit.
Customizable email templates
Customize the email that the guest receives with the payment link. You can create several HTML or plain text templates and designate one as the default base template for automatic rules.
Compatible catwalks
LEAN integrates with virtual payment gateways through LeanBus. The specific availability of gateways is confirmed during the commercial process according to the needs of each establishment.
Balance visibility and active links
The reservation summary shows the countdown until the active link expires. If there are several pending links, LEAN shows the number of links and the total amount requested.
When it makes sense to use billing and tokenization in a hotel
The functionality is not designed only to collect a reservation. It serves to control common situations where reception, reservations, and administration require security and traceability.
Non-refundable rates and reservations with prepayment
Send or automate the collection when the reservation is made with a policy requiring advance payment. If the card is already tokenized, LEAN automatically charges with the existing token.
Reservation guarantee and reduction of no-shows
Request a tokenized card or partial payment before arrival to validate higher-risk bookings, long stays, or peak occupancy dates.
Group reservations and split billing
Manage payment links for multiple reservations linked to a group, keeping track of each guest, amount, and status from the PMS.
Extras, consumptions and subsequent charges
When a token is associated with the reservation, the hotel can manage subsequent authorized charges without requiring the guest to re-present the physical card.
Fewer calls,
more control over each paymentThe hotelier decides the action. LEAN executes, records, and alerts. The guest acts from their email without passing any data over the phone.
The collections happen at the right time
With automatic payment rules, LEAN sends the link according to the conditions you define: agency type, cancellation policy, days before arrival. The team doesn't have to remember it or do it manually.
Everything is recorded in the reservation
Every link sent, every action of the guest and every notification from the gateway are recorded in the reservation history. If something goes wrong, LEAN generates an alert with the reason. No gaps, no manual records.
The tokenized card becomes available for future charges
When the guest tokenizes their card through the link, the hotel can make subsequent charges without needing the physical card: consumption, extras, or damage after check-out, always with the token already stored in the reservation.
More functionality of
LEAN PMSIntelligent automations
Rules that classify, alert, and manage reservations without manual intervention
Centralized fee management
Control rates, restrictions, and availability from a single place
One-click billing
Generates correct invoices without errors or intermediate steps
Guided upsell
It offers extras and upgrades at the most opportune time
Full traceability of bookings
Full history of every change in every reservation
Unique user profile
Unique view of the environment for each user based on their permissions
Custom reports and analytics
Configurable reports to make decisions based on real data
Multi-property management
Manages several hotels from a single centralized access point
Automates collections and tokenization from LEAN PMS
Payment links, card tokenization, advances, and the traceability of charges connected directly to the reservation.
FAQ about billing and tokenization in a hotel PMS
Common doubts about payment links, tokenized cards, automatic billing, and the traceability of payments in hotel bookings.