The price of a hotel self-service check-in machine can vary significantly depending on its features and functionalities. In general, costs can range from 5,000 to 8,000 euros per unit, excluding installation and maintenance costs.
It is crucial to consider these additional costs, as the installation may require modifications to the hotel lobby and regular maintenance will ensure that the kiosk functions properly and without interruption.
How much does it cost to have a self-service check-in kiosk for your hotel?
The price of the kiosk can fluctuate depending on a number of factors, such as the type of locks used in the establishment. For example, a kiosk that includes a proximity key dispenser will generally cost more than one that issues access codes.
It is important to consider that an investment in this technology can improve operational efficiency and the guest experience, resulting in a positive long-term return. In addition, some companies offer financing or rental options for kiosks, which can make the initial investment more manageable.
POK in indoor kiosk
What are the characteristics of an unattended self-service check-in?
An unattended self-service check-in should include several key features to ensure a smooth and secure experience.
In Spain, for example, it is mandatory to validate that the person who has made the reservation is the person who is entering, which is achieved through the verification of official documents such as ID card or passport and facial recognition.
Validation of host identity
Identity validation is crucial to ensure security and compliance with local regulations. Document scanning and facial recognition ensure that only authorised guests can access their rooms. It also helps prevent fraud and ensures that guest data is protected.
Payment processing
Integration with secure payment gateways is essential to protect guests' financial information and comply with security regulations.
Issuance of room cards
The machines can issue access cards or provide digital access codes, enhancing security and convenience for guests.
Intuitive interface
A user-friendly and easy-to-use design is essential for guests to complete check-in quickly and smoothly. Step-by-step instructions should be provided, minimising the possibility of errors and improving guest satisfaction.
Multilingual options
Offering multiple languages in the interface ensures that international guests can use the kiosk without difficulty. This is especially important for hotels in tourist destinations, where the diversity of nationalities is high.
POK multilingual main screen.
What are the benefits of self-service check-in kiosks for guests?
Self-service check-in kiosks offer multiple benefits to guests, significantly enhancing their hotel experience.
Fast check-in process
Guests can complete check-in in a matter of seconds, avoiding long waits and speeding up their arrival, especially during peak hours when the reception can be crowded.
Greater autonomy
The kiosks allow guests to check in and check out without staff assistance, providing greater privacy and convenience.
24/7 availability
The continuous availability of the kiosks allows guests to check-in at any time, ideal for late or early arrivals.
Less physical contact
Reducing physical contact is an important benefit, especially in the aftermath of the COVID-19 pandemic.
More convenient and accessible experience
A user-friendly, multilingual interface ensures that guests of all nationalities can complete the check-in process smoothly.
What are the most popular models of self-service check-in machines?
POK offers two types of kiosks: one for indoor and one for outdoor use.
Outdoor and indoor kiosk.
These models include:
Scanner for identity documents and passports
The ability to scan documents is vital for identity verification and regulatory compliance.
Camera for facial recognition
Facial recognition adds an additional layer of security, ensuring that only authorised guests can complete check-in.
QR code scanner
The integration of a QR code scanner allows the validation of access codes generated during the pre-check-in process.
POS support
The integration of payment terminals allows guests to make payments securely and efficiently.
Proximity key dispenser
Key dispensers facilitate fast and secure delivery of room cards, enhancing the guest experience. Alternatively, some systems allow the use of digital codes, eliminating the need for physical cards.
We also have additional solutions such as virtual check-in, specially designed for properties that use code keys.
Where to buy a check in machine at the best price?
POK stands out in the market as a high quality all-in-one solution, offered at a competitive price. More information about POK here.
When considering the purchase of a check-in machine, it is important to consider the features and the technical support and warranties offered by the supplier, as this can significantly influence the long-term total cost of ownership.